Thirteenth Floor Entertainment Group Jobs Hiring Now

EMT – Seasonal
Madison TN | Seasonal | Sept – Nov

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

What You'll Do

As a Seasonal EMT, you're the safety backbone of the experience—providing emergency medical coverage and rapid response for guests and staff across one of the country's most thrilling Halloween attractions. Your training, composure, and professionalism directly protect everyone who walks through our doors.

Medical Coverage & Emergency Response

• Provide on-site emergency medical assessment, treatment, and triage for guests and staff during all operational hours

• Respond promptly to medical incidents including injuries, allergic reactions, cardiac events, and other emergencies

• Communicate with operations staff and leadership via radio to coordinate emergency response and, when necessary, facilitate handoff to local EMS

• Complete accurate, timely incident documentation for all medical calls in accordance with applicable protocols and company policy

Safety & Coordination

• Conduct walk-throughs of the event space to identify and proactively report potential safety hazards to operations management

• Maintain and inventory all first aid and emergency medical equipment, ensuring readiness before each operating night

• Coordinate with local EMS, fire, and law enforcement contacts to ensure seamless escalation protocols are in place and understood

• Support safety briefings and staff orientations as directed by event leadership

Guest & Staff Experience

• Respond to all guests and staff with professionalism, calm, and compassion—especially in high-stress situations

• Remain composed and effective in high-volume, high-stimulation environments involving crowds, theatrical effects, and low-visibility nighttime conditions

• Serve as a visible, reassuring presence for guests and crew throughout the event footprint

What You Bring

• Current, valid EMT certification (Basic or higher) in [applicable state] is required—proof of certification must be provided prior to first shift

• Minimum 1 year of field or event EMS experience strongly preferred; mass-gathering or live event experience is a plus

• Strong assessment and triage skills with the ability to make clear decisions quickly under pressure

• Excellent communication skills and the ability to coordinate effectively with a large production team, local EMS, and management

• Organized and detail-oriented—reliable documentation and equipment management are essential

• Comfortable working outdoors in varied weather conditions for the full duration of each shift

• Reliable and consistent attendance throughout the full season—evenings, weekends, and holidays required

• Must be 18 years of age or older

Employment Details
Employment Type: Seasonal/Temporary
Expected Season Duration: Late September – Early November 2026
Work Schedule: Evenings, weekends, and holidays required during operational season

This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

E-Verify

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or any other characteristic protected by applicable law.

Reasonable Accommodations

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting hr@thirteenthfloor.com.