Ultra Health Jobs Hiring Now

Roles and Responsibilities:

• Deliver exceptional customer service by greeting patients and visitors professionally while creating a welcoming environment.
• Coordinate patient scheduling, appointment management, and provider workflow to support an efficient clinic operation.
• Register patients, verify demographic and insurance information, collect payments, and maintain accurate patient records.
• Answer phones, manage referrals, maintain office supplies and inventory, and perform general administrative duties.
• Room patients by obtaining vital signs, updating medical history, medication lists, and documenting information accurately in the electronic medical record (EMR).
• Perform clinical duties within scope of practice, including venipuncture, specimen collection, point-of-care testing, and preparing laboratory and radiology requisitions.
• Monitor and track ordered laboratory and diagnostic tests to ensure timely follow-up and provider review.
• Prepare patient charts by ensuring required documentation, test results, and outside records are complete prior to appointments.
• Participate in telephone triage by gathering patient information and providing guidance according to established protocols and provider direction.
• Assist providers during examinations and procedures, maintain exam rooms, clean instruments, and follow infection prevention and standard precaution guidelines.
• Support Transitional Care Management (TCM) visits and other patient care activities as directed by the provider.
• Perform other duties as assigned to support clinic operations and patient care

Core Competencies

Serve
Provides compassionate, patient-centered service by treating every patient, family member, and colleague with professionalism, empathy, and respect. Communicates clearly, listens actively, and strives to create a positive patient experience.

Quality
Produces accurate, thorough work by following established procedures, maintaining complete documentation, and adhering to safety, regulatory, and infection prevention standards. Demonstrates attention to detail and a commitment to excellence in patient care.

Team Player
Collaborates effectively with providers and colleagues to support clinic operations and patient care. Shares information openly, supports teammates, and contributes to a positive, collaborative work environment.

Respectful Confidence
Communicates professionally and respectfully while demonstrating sound judgment, accountability, and integrity. Addresses routine issues independently, escalates concerns appropriately, and remains composed in challenging situations.

Tenacity
Demonstrates initiative, adaptability, and a strong work ethic by embracing change, learning new processes and technology, seeking solutions, and consistently following through on responsibilities to achieve high-quality outcomes.

Minimum Qualifications

• High school diploma or GED
• Active Medical Assistant certification

Preferred

• Basic Life Support (BLS) certification through the American Heart Association (required within 90 days of hire if not current upon hire)
• One (1) year of experience as a Medical Assistant in a healthcare setting
• Two (2) years of clerical or administrative experience in a physician practice or medical office

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.