Our Mission

To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay. Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct.

Working at UMMA

UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide, Click Here

SUMMARY

Dental Assistant (DA) is responsible for assisting the dental providers to deliver high quality patient care by performing a variety of clinical, laboratory, and office duties. DA assists the dental providers handle patients, organizes instruments and materials for dental procedures, performs clinic infection control and sterilization duties, takes radiographic and intraoral images, and performs tasks permitted by the Dental Board of California.

RESPONSIBILITES

ESSENTIAL JOB FUNCTIONS

• Follow the required protective protocols to ensure personal, patient, and coworker health and safety.
• Familiarity with dental terminology, instruments, materials and supplies utilized during dental procedures.
• Prepare dental operatories by setting up materials and supplies for the dental procedure.
• Document exam findings and patient information in the electronic health record.
• Take radiographic and intra-/extra-oral images with diagnostic quality and store accurately in the electronic software.
• Perform four-handed chairside dental assisting in all phases of dentistry.
• Provide dental education to patients under the supervision of the dentist.
• Perform DA duties indicated and permitted by the Dental Board of California.
• Implement infection control by cleaning, disinfecting dental operatories after each procedure along with sterilization duties.
• Pour models and conduct other lab duties.
• Inventory and reorder supplies to ensure the adequate availability of supplies.
• Maintain and test all instruments and equipment.
• Perform front desk duties such as patient scheduling and referral process.
• Assist with dental billing, insurance, and payment system.
• Willing to work on nights and weekends when assigned.
• Competent in utilizing portable equipment to provide dental care.
• Comfortable to work in various community settings including but not limited to school-based sites, mobile vans, Child Development sites, health fairs.
• Other duties as assigned by Supervisor.
  
  SECONDARY JOB FUNCTIONS
  • Professionally greet and register incoming clients, patients and visitors in a prompt and pleasant manner.
  • Present, review, update, process patient registration forms according to guidelines.
  • Complete funding program assessment and assign patients to the correct program. Refers patients to Enrollment Coordinator as appropriate.
  • Verify patient payer insurance eligibility, and any co-pays or share of cost.
  • Collect patient co-pays or share of cost according to policy.
  • Act as patient relations representative by answering patient inquiries either in person or over the phone within the limits of his/her knowledge and clinics medical practice policies.
  • Answering incoming calls and routes them to the appropriate departments, generates Telephone Encounters (TE) to clinician’s or other staff as needed and per patients request.
  • Creates New patient records in EMR (eClinical Works) according to guidelines.
  • Review all medical and dental record charts for the following day and ensure all documents are properly filed and present in the patients record.
  • Add and Remove Alerts in patients record as needed.
  • Sends letters to patients as directed by clinician.
  • Facilitate completion of program applications/forms (CHDP, Family Pact, EWC/CDP, Medical, HMO, MHLA, Self Pay).
  • Maintain a supply of complete packets for every funding program.
  • Schedule patient appointment, cancel, reschedule.
  • Maintain established office policies and procedures.
  • Maintain an organized and clean work environment at all times
  • Consistent on time arrival and ready to begin work at the start of the day. Does not abuse or take advantage of sick time.
  • Opens and closes clinic as directed by supervisor.

ENVIRONMENT

The environment for this position is a medical clinic that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.

PHYSICAL ACTIVITY

While performing this work, the incumbent:

• Will spend substantial time standing, sitting, speaking and listening

• Must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds

• Is expected to travel via personal vehicle throughout the community on a frequent basis

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EDUCATION, TRAINING AND EXPERIENCE

MININUM QUALIFICATIONS

• A High School Diploma or equivalent.
• Must have a current BLS CPR Certification.
• Must have a Radiation Safety Certification or completion of an approved radiation safety course
• Must be familiar with dental terminology, materials, and instruments.
• Must possess the skills necessary to perform duties as per State of California licensing guidelines.
• Bilingual in Spanish is recommended.

POSITION REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.

To perform effectively in this position, the incumbent must have:

• 
  Successful completion and acceptable results of post offer physical examination, drug screening, and criminal background check.

Recommended Healthcare Personnel Requirements for vaccinations and preventative testing: Hep B, Influenza, MMR, TDAP, TB(PPD), Covid-19 vaccine and booster.

SERVICE VALUES

All employees are expected to provide the very highest level of service to Clinic patients and their families. In addition, their work ethic is expected to reflect the Islamic values and moral principles that inspired its founders. These include the core values that are universally shared and revered by society at large:

Service

Compassion

Human Dignity

Social Justice

Ethical Conduct

EQUIPMENT & SOFTWARE OPERATION

The incumbent in this position may operate any/all of the following equipment:

• Telephone, cell phone, fax
• Computer, printer, and related equipment
• Copy machine
• Calculator
• Microsoft Office and Excel
• Electronic health record
• Dental imaging software