UniFide CST Jobs Hiring Now
UniFide CST is hiring for 6 open roles on Migrate Mate as of July 16, 2026, concentrated in construction management and manufacturing operations. Migrate Mate updates UniFide CST's live openings daily. UniFide CST is a technical services and equipment company operating across Wisconsin, with roles spanning field service, project management, and sales.
Find UniFide CST JobsOverview
UniFide CST hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 6
- Top team
- Construction Management
- Seniority
- Mid to senior level
- Work type
- 0% remote or hybrid
- Top location
- Chippewa Falls
Open Roles at UniFide CST
Showing 6 of 6+ UniFide CST jobs
Do you love making an impact and creating unforgettable customer experiences? At UniFide CST, we believe every customer interaction is a chance to stand out, and we’re looking for a Customer Experience Manager who’s ready to lead that charge. If you’re someone who sees the big picture, thrives on collaboration, and gets energy from solving problems that make people’s lives easier, this role is for you!
Who We Are:
UniFide CST is the Upper Midwest’s leading distributor of weighing systems and solutions. Known for our exceptional customer service and deep technical expertise, we offer a comprehensive portfolio of products and services tailored to meet the diverse needs of businesses across a wide range of industries.
The Role:
As Customer Experience Manager, you'll be responsible for designing, improving, and ensuring a seamless, positive experience across all customer touchpoints in sales, service, and support. You will analyze customer interactions, identify pain points, and implement strategies to enhance satisfaction, loyalty, and retention. This isn’t just a job, it’s a chance to shape the future of our customer journey, influence every step of the experience, and work directly with a high-performing leadership team. You'll have the platform, the support, and the voice to make real change across sales, service, and support.
What A Day In The Life Is Like:
Design and Optimize the Customer Journey
- Ensure smooth transitions between equipment purchase, delivery, installation, and service
- Map the end-to-end customer journey from inquiry to post-service follow-up, identify and address pain points
- Improve scheduling and dispatching efficiency for field service technicians
- Collaborate with field service managers to ensure that quality and service speed meet customer expectations
Customer Insights and Satisfaction Measurement
- Implement customer feedback programs (post-purchase and post-service surveys)
- Track key metrics such as first-time fix rate, service response time, and Net Promoter Score
- Analyze customer complaints and service records to identify trends and areas for process improvement
- Implement Voice of the Customer initiatives to capture and act on customer feedback
Customer Service Management
- Manage a customer service team
- Resolve customer inquiries and complaints
- Establishment of performance metrics to improve efficiency
- Train, develop, and coach customer service team members
Customer Retention Strategies
- Develop preventative maintenance programs to improve customer uptime and reduce emergency service calls
- Implement automated service processes for inspections, calibrations, and routine maintenance
- Work on service contracts and extended warranty programs to drive long-term customer loyalty
- Educate customers on self-service options, mobile scheduling apps, and service portals
Required Qualifications and Experience:
- Bachelor's degree in a related business field
- 5-7 years of experience in customer experience roles
- Minimum of 2-3 years in a leadership or management position
- Demonstrated business and financial acumen
- Proven leadership and coaching abilities, with a track record of motivating and developing high-performing teams
- Exceptional communication and interpersonal skills
Preferred Qualifications and Experience:
- Experience in a field service organization and strong data-driven decision-making skills
Benefits:
- Health, Dental, Life, and Vision Insurance
- PTO (15 days/120 hours)
- 401(K) w/ 3% match
- Incentive bonus
- Flexible schedule, limited travel
- THE PEOPLE!
Why Join Us:
Joining means becoming part of a dynamic team dedicated to excellence and innovation. With opportunities for growth, ongoing training, and a supportive work environment, we empower our employees to reach their full potential and make a meaningful impact every day.
If you're ready to take the next step in your career and become part of a winning team, we want to hear from you! Don't miss this opportunity to showcase your talents and grow with us. Apply today and embark on a rewarding journey with UniFide CST.
UniFide CST is an Equal Opportunity Employer
Do you love making an impact and creating unforgettable customer experiences? At UniFide CST, we believe every customer interaction is a chance to stand out, and we’re looking for a Customer Experience Manager who’s ready to lead that charge. If you’re someone who sees the big picture, thrives on collaboration, and gets energy from solving problems that make people’s lives easier, this role is for you!
Who We Are:
UniFide CST is the Upper Midwest’s leading distributor of weighing systems and solutions. Known for our exceptional customer service and deep technical expertise, we offer a comprehensive portfolio of products and services tailored to meet the diverse needs of businesses across a wide range of industries.
The Role:
As Customer Experience Manager, you'll be responsible for designing, improving, and ensuring a seamless, positive experience across all customer touchpoints in sales, service, and support. You will analyze customer interactions, identify pain points, and implement strategies to enhance satisfaction, loyalty, and retention. This isn’t just a job, it’s a chance to shape the future of our customer journey, influence every step of the experience, and work directly with a high-performing leadership team. You'll have the platform, the support, and the voice to make real change across sales, service, and support.
What A Day In The Life Is Like:
Design and Optimize the Customer Journey
- Ensure smooth transitions between equipment purchase, delivery, installation, and service
- Map the end-to-end customer journey from inquiry to post-service follow-up, identify and address pain points
- Improve scheduling and dispatching efficiency for field service technicians
- Collaborate with field service managers to ensure that quality and service speed meet customer expectations
Customer Insights and Satisfaction Measurement
- Implement customer feedback programs (post-purchase and post-service surveys)
- Track key metrics such as first-time fix rate, service response time, and Net Promoter Score
- Analyze customer complaints and service records to identify trends and areas for process improvement
- Implement Voice of the Customer initiatives to capture and act on customer feedback
Customer Service Management
- Manage a customer service team
- Resolve customer inquiries and complaints
- Establishment of performance metrics to improve efficiency
- Train, develop, and coach customer service team members
Customer Retention Strategies
- Develop preventative maintenance programs to improve customer uptime and reduce emergency service calls
- Implement automated service processes for inspections, calibrations, and routine maintenance
- Work on service contracts and extended warranty programs to drive long-term customer loyalty
- Educate customers on self-service options, mobile scheduling apps, and service portals
Required Qualifications and Experience:
- Bachelor's degree in a related business field
- 5-7 years of experience in customer experience roles
- Minimum of 2-3 years in a leadership or management position
- Demonstrated business and financial acumen
- Proven leadership and coaching abilities, with a track record of motivating and developing high-performing teams
- Exceptional communication and interpersonal skills
Preferred Qualifications and Experience:
- Experience in a field service organization and strong data-driven decision-making skills
Benefits:
- Health, Dental, Life, and Vision Insurance
- PTO (15 days/120 hours)
- 401(K) w/ 3% match
- Incentive bonus
- Flexible schedule, limited travel
- THE PEOPLE!
Why Join Us:
Joining means becoming part of a dynamic team dedicated to excellence and innovation. With opportunities for growth, ongoing training, and a supportive work environment, we empower our employees to reach their full potential and make a meaningful impact every day.
If you're ready to take the next step in your career and become part of a winning team, we want to hear from you! Don't miss this opportunity to showcase your talents and grow with us. Apply today and embark on a rewarding journey with UniFide CST.
UniFide CST is an Equal Opportunity EmployerJob Roles at UniFide CST
Working at UniFide CST
UniFide CST's 6 open roles are mid to senior level, and about 0% are remote or hybrid. The most active teams are construction management, manufacturing operations, and account management. UniFide CST provides technical field services and equipment solutions, with work spanning installation, maintenance, and customer-facing sales and support functions. Teams include field service technicians, project managers, and sales and customer experience professionals. Most UniFide CST roles are based in Chippewa Falls, with some in Brookfield and La Crosse.
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Browse jobs by roleUniFide CST Jobs: Frequently Asked Questions
How many jobs is UniFide CST hiring for right now?
UniFide CST is hiring for 6 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in construction management and manufacturing operations. Migrate Mate pulls UniFide CST's listings directly so the count reflects what is actively open, not archived postings.
What kinds of roles does UniFide CST hire for?
The most active teams are construction management, manufacturing operations, and account management. UniFide CST hires for field service technician positions, equipment installation and project management roles, technical and director-level sales, and customer experience functions. Most postings are mid to senior level, ranging from hands-on technical roles requiring specialized equipment knowledge to customer-facing and management positions.
Are UniFide CST jobs remote or in-person?
Mostly on-site. About 0% of UniFide CST's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Chippewa Falls. Each UniFide CST listing shows its work location so you can filter before applying.
How do I apply to a job at UniFide CST?
Find a UniFide CST opening on Migrate Mate, then follow the listing through to UniFide CST's own application page. UniFide CST manages its hiring directly, so applications, interviews, and offers are handled by their internal team. Migrate Mate keeps listings current so you are always directed to roles that are genuinely open.
Does UniFide CST hire entry-level?
Most of UniFide CST's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual UniFide CST listings for stated experience requirements.
Where is UniFide CST hiring?
Most UniFide CST roles are based in Chippewa Falls, with some in Brookfield and La Crosse, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.