United Security Inc. Jobs Hiring Now

Monday - Friday 10am-6pm

Manages security operations for an assigned client account, ensuring high-quality service delivery, personnel management, client satisfaction, and compliance with company policies and regulatory requirements. Supports the Account Manager and may serve in that role when needed.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring exceptional customer service and promptly addressing operational concerns.
• Meet regularly with client representatives to review performance, resolve issues, support contract management, and update security plans, assessments, surveys, and post orders.
• Assist with recruiting, hiring, onboarding, training, developing, scheduling, and retaining security personnel.
• Supervise staff performance, provide coaching and guidance, and administer corrective action when necessary.
• Maintain a professional work environment and ensure compliance with all applicable laws, regulations, company policies, and safety procedures.
• Oversee staffing schedules to ensure adequate coverage while controlling labor costs and meeting client requirements.
• Review site reports, inspect posts, and verify compliance with post orders, client directives, and security standards.
• Manage operational resources, including uniforms, radios, vehicles, equipment, and inventory.
• Maintain payroll records and other employee and business documentation.
• Support company initiatives and assist in resolving legal, financial, human resources, and administrative matters.
• Direct, motivate, train, evaluate, and develop employees to maximize performance and service quality.
• Respond to emergencies and critical incidents on an on-call basis as required.

Education & Experience

• Minimum of 3 years of security industry experience.
• Minimum of 2 years of security supervisory experience preferred.

Required Knowledge, Skills & Abilities

• Knowledge of security operations, procedures, and safety practices.
• Understanding of supervisory methods, employee development, and disciplinary processes.
• Strong leadership, organizational, planning, and problem-solving abilities.
• Experience scheduling personnel and managing multiple priorities simultaneously.
• Ability to motivate teams, drive performance, and achieve results.
• Familiarity with security equipment, controls, and related technology.
• Proficiency with computers, including spreadsheet software.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-management skills.
• Ability to maintain professionalism under pressure and adapt to changing circumstances.
• Effective interpersonal skills with the ability to work across diverse backgrounds and organizational levels.
• Ability to work independently, use sound judgment, and contribute effectively to team projects.