WRITER Jobs Hiring Now
WRITER is hiring for 13 open roles on Migrate Mate as of July 16, 2026, concentrated in sales and customer service & support, with listed salaries up to about $350,000. Migrate Mate updates WRITER's live openings daily. WRITER is an enterprise artificial intelligence platform that builds generative AI tools designed for business writing, content operations, and knowledge management.
Find WRITER JobsOverview
WRITER hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 13
- Top team
- Sales
- Seniority
- Across all levels
- Work type
- 100% remote or hybrid
- Top location
- New York
- Salary range
- $132,000–$350,000
Listed salaries for WRITER roles on Migrate Mate range from about $132,000 to $350,000 per year across 13 open roles, as of July 16, 2026.
Open Roles at WRITER
Showing 13 of 13+ WRITER jobs
About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
About the role
At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.
You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently.
This role is hybrid and based out of our San Francisco or New York City office hubs, and you will report directly to the manager of support engineering.
- Own the triage and resolution of complex customer production issues through Salesforce, email, Slack, and Zoom
- Guide technical end users directly by debugging and refining custom-built Python and no-code agents
- Serve as Tier 2 advanced support to monitor and tackle complex production issues through our monitoring alerts
- Drive technical investigations across our stack and escalate deeper technical issues to product and engineering teams
- Shape our product roadmap by gathering and sharing platform feedback and feature requests with product and design teams
- Build and maintain automated diagnostic tools and scripts to scale our support operations and reduce resolution times
What you need
- Bring 5+ years of experience providing technical support for an enterprise B2B SaaS organization
- Demonstrate deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, and Datadog
- Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex customer environments
- Enjoy working on-screen with customers to overcome product issues and connect with them empathetically
- Communicate complex technical concepts clearly through excellent writing and communication skills
- Challenge the status quo by bringing experience with GenAI and LLMs (a huge bonus) and own the resolution of every technical issue from start to finish
Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
-
Annual work-life stipends for:
-
Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
Compensation Range: $132K - $167K
About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
About the role
At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.
You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently.
This role is hybrid and based out of our San Francisco or New York City office hubs, and you will report directly to the manager of support engineering.
- Own the triage and resolution of complex customer production issues through Salesforce, email, Slack, and Zoom
- Guide technical end users directly by debugging and refining custom-built Python and no-code agents
- Serve as Tier 2 advanced support to monitor and tackle complex production issues through our monitoring alerts
- Drive technical investigations across our stack and escalate deeper technical issues to product and engineering teams
- Shape our product roadmap by gathering and sharing platform feedback and feature requests with product and design teams
- Build and maintain automated diagnostic tools and scripts to scale our support operations and reduce resolution times
What you need
- Bring 5+ years of experience providing technical support for an enterprise B2B SaaS organization
- Demonstrate deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, and Datadog
- Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex customer environments
- Enjoy working on-screen with customers to overcome product issues and connect with them empathetically
- Communicate complex technical concepts clearly through excellent writing and communication skills
- Challenge the status quo by bringing experience with GenAI and LLMs (a huge bonus) and own the resolution of every technical issue from start to finish
Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
-
Annual work-life stipends for:
-
Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
Compensation Range: $132K - $167K
Job Roles at WRITER
Working at WRITER
WRITER's 13 open roles are across all levels, and about 100% are remote or hybrid. The most active teams are sales and customer service & support. WRITER develops enterprise AI software focused on helping organizations produce, govern, and scale written content through large language models tailored for business use. The company serves customers across technology, financial services, and other industries that rely on high-volume content workflows. Most WRITER roles are based in New York, with some in Newark and New Haven.
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Browse jobs by roleWRITER Jobs: Frequently Asked Questions
How many jobs is WRITER hiring for right now?
WRITER is hiring for 13 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in sales and customer service & support. Migrate Mate pulls WRITER's listings directly so job seekers see current openings without having to check multiple sources.
What kinds of roles does WRITER hire for?
The most active teams are sales and customer service & support. Recent openings at WRITER include customer-facing positions such as strategic account executive and technical roles such as support engineer, reflecting a mix of go-to-market and product support functions. Most postings are across all levels, so candidates typically need relevant professional experience before applying.
Are WRITER jobs remote or in-person?
Mostly remote. About 100% of WRITER's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in New York. Each WRITER listing shows its work location so you can filter before applying.
How do I apply to a job at WRITER?
Find a WRITER role on Migrate Mate, then follow the listing through to WRITER's own careers page to submit your application directly. WRITER manages its own hiring process, including screening, interviews, and offers, so all application materials should be submitted through its official site.
What do WRITER jobs pay?
Listed salaries for WRITER roles on Migrate Mate range from about $132,000 to $350,000 per year as of July 16, 2026, with most postings at across all levels. Exact pay is set by WRITER and shown on each listing.
Does WRITER hire entry-level?
Most of WRITER's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual WRITER listings for stated experience requirements.
Where is WRITER hiring?
Most WRITER roles are based in New York, with some in Newark and New Haven, and about 100% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.