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DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers.

Responsibilities

• Greet visitors, assess their needs, support them by providing information and direct them appropriately
• Assist and support the entire student enrollment process
• Establish a professional & friendly interface
• Find out caller’s objectives and proposed resolution
• Help students to set up TLC account and upload required documents to TLC
• Remind students to come to class and check attendance
• Organize and handle the daily operation and ensure the accuracy and timely completion of tasks.
• Support instructors and other administrative personnel with their administrative functions
• Maintain a variety of records, invoices, receipts, files and department databases
• Keep office supply room tidy and organize
• Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc.
• Maintain safe, clean reception area by following procedures, rules, and regulations.
• Other tasks as needed

Qualifications

• Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations

Exceptional planning and organizational skills, including ability to prioritize

• Detailed-oriented
• Excellent customer service and interpersonal skills
• Ability to work in a fast-paced, highly demanding environment
• Self-motivated problem-solver
• Computer Literate
• Associate degree required, Bachelor degree preferred
• Bilingual English & Chinese is preferred

Optional

• Car insurance experience is a plus!

This position is open for both of full-time and part-time applicants.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Application Question(s):

• Have you used AI tools before? If so, please briefly describe how in 2–3 sentences.

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Required)

Language:

• Chinese (Required)

Work Location: In person