Customer Service Jobs at Champion Home Builders with Visa Sponsorship
Customer Service roles at Champion Home Builders sit at the intersection of manufacturing operations and homebuyer support, handling everything from order coordination to warranty resolution. Champion has sponsored H-1B visas for this function, making it a real pathway for international candidates with the right background.
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Get Access To All JobsINTRODUCTION
Good Life Begins With A Good Company.
Champion Home Builders, Inc. wants YOU! We are seeking to hire a Customer Service Rep to join our team in the Ephrata, PA region.
WHAT DO WE OFFER?
- 401k plan with company match
- Paid vacation
- Paid holidays
- Medical, Rx, Dental, vision, and life insurance.
WHO IS CHAMPION HOME BUILDER, INC?
For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.
Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.
THERE'S NO PLACE LIKE REDMAN HOMES - JOIN OURS BY APPLYING NOW!
FLSA Status: Non-Exempt
SUMMARY
Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Talks with customers by phone to go over the customer list.
- Review retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guide contractors working for their plant.
- Enter service orders into the service system.
- Assign correct parts to each item on service order.
- File completed work orders.
COMPETENCIES
- Must have strong attention to detail
- Must provide a high level of customer service
- Must have strong communication skills both internal (Champion) and external (Customers)
- Must have a great work ethic
- Must live the Champion Operating Principles
QUALIFICATIONS
- Must have working knowledge of Microsoft Office
- Previous experience in manufactured/modular housing desired
ACHIEVE YOUR DREAMS WITH US AND APPLY NOW!
Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.
INTRODUCTION
Good Life Begins With A Good Company.
Champion Home Builders, Inc. wants YOU! We are seeking to hire a Customer Service Rep to join our team in the Ephrata, PA region.
WHAT DO WE OFFER?
- 401k plan with company match
- Paid vacation
- Paid holidays
- Medical, Rx, Dental, vision, and life insurance.
WHO IS CHAMPION HOME BUILDER, INC?
For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.
Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.
THERE'S NO PLACE LIKE REDMAN HOMES - JOIN OURS BY APPLYING NOW!
FLSA Status: Non-Exempt
SUMMARY
Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Talks with customers by phone to go over the customer list.
- Review retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guide contractors working for their plant.
- Enter service orders into the service system.
- Assign correct parts to each item on service order.
- File completed work orders.
COMPETENCIES
- Must have strong attention to detail
- Must provide a high level of customer service
- Must have strong communication skills both internal (Champion) and external (Customers)
- Must have a great work ethic
- Must live the Champion Operating Principles
QUALIFICATIONS
- Must have working knowledge of Microsoft Office
- Previous experience in manufactured/modular housing desired
ACHIEVE YOUR DREAMS WITH US AND APPLY NOW!
Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.
See all 20+ Customer Service at Champion Home Builders jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Champion Home Builders Jobs
Frame Your Experience Around Manufacturing Support
Champion Home Builders builds modular and manufactured homes, so customer service there means handling production timelines, dealer relationships, and warranty claims. Tailor your resume to show experience with complex product delivery cycles, not just general call center work.
Research Champion's Dealer Network Before Applying
Champion sells through independent dealers, so many customer service roles involve B2B communication with dealers rather than direct consumers. Highlighting experience managing wholesale or dealer accounts positions you as a stronger candidate than applicants with only retail-facing backgrounds.
Confirm Your Degree Supports a Specialty Occupation Filing
H-1B sponsorship requires USCIS to classify your role as a specialty occupation. For customer service positions in manufacturing, a bachelor's degree in business, supply chain, or communications strengthens that classification significantly over an unrelated field.
Raise Sponsorship Directly During the Offer Stage
Once you have a verbal offer, ask specifically whether Champion's HR team has worked with immigration counsel on H-1B filings for this role category. Manufacturing companies sometimes sponsor selectively by function, so confirming early avoids surprises after you've cleared interviews.
Track Champion's Open Roles Consistently on Migrate Mate
Champion posts Customer Service openings across multiple locations and they turn over regularly. Use Migrate Mate to filter Champion Home Builders roles by visa sponsorship so you're applying to positions where H-1B filing is already part of the hiring process.
Account for the H-1B Cap Registration Window in Your Timeline
USCIS opens H-1B cap registration once per year, typically in March, with an October 1 start date if selected. If you receive an offer outside that window, work with your employer to understand whether cap-exempt or change-of-status options apply to your situation.
Customer Service at Champion Home Builders jobs are hiring across the US. Find yours.
Find Customer Service at Champion Home Builders JobsFrequently Asked Questions
Does Champion Home Builders sponsor H-1B visas for Customer Service?
Yes, Champion Home Builders has sponsored H-1B visas for Customer Service roles. Sponsorship in this function tends to be selective rather than routine, so it's worth confirming with the hiring team during the offer stage whether the specific role you're applying for is one they're prepared to file for. Coming in with a clear specialty occupation argument based on your degree and responsibilities strengthens your case.
Which visa types are commonly used for Customer Service roles at Champion Home Builders?
H-1B is the primary visa type used for Customer Service positions at Champion Home Builders. This classification requires that the role qualifies as a specialty occupation under USCIS standards, which means a directly related bachelor's degree is typically required. If you're already in the U.S. on OPT or another nonimmigrant status, a change of status to H-1B through Champion is the most common path.
How do I apply for Customer Service jobs at Champion Home Builders?
Applications go through Champion Home Builders' careers portal. Roles are spread across their manufacturing plants and regional offices, so filtering by location matters. Migrate Mate lists Champion's open Customer Service positions with visa sponsorship context already applied, which makes it easier to identify which openings are actively recruiting international candidates rather than sorting through listings manually.
What qualifications does Champion Home Builders expect for Customer Service roles?
Champion typically looks for candidates with a bachelor's degree in business, communications, or a related field, combined with experience in customer-facing or account management roles. Because their customer service function supports manufactured housing dealers and buyers through complex order and warranty processes, familiarity with supply chain coordination, CRM platforms, or B2B account management is a practical differentiator over general service experience.
How do I time my job search to align with the H-1B filing process?
USCIS opens H-1B cap registration in March each year, with employment authorized from October 1 if selected. That means you'll want an offer in place before March so your employer can register you in time. For Customer Service roles at Champion, starting your application process in the fall or winter gives you enough runway to clear interviews, receive an offer, and coordinate the filing with their immigration counsel before the registration deadline.
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