Customer Service Jobs at Cornell University with Visa Sponsorship
Cornell University hires for Customer Service roles across its registrar, housing, financial aid, and visitor services offices. The university has an established international hiring process and sponsors multiple visa types for qualified candidates, making it a viable target for international job seekers building a service-focused career in U.S. higher education.
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Get Access To All JobsINTRODUCTION
This position will serve as the SNAP-ED New York Nutrition Assistant for Cornell Cooperative Extension Association of Jefferson County and will support direct education activities to improve healthy food and lifestyle choices among limited resource families and individuals encompassing all age groups in various locations throughout the North Country Region. Under the direction of the Nutrition Program Manager, the position will help educators prepare for education sessions including purchasing materials, gathering materials, assisting and taking the lead with food preparation, and reporting information about the dissemination of nutrition education messages and concepts with a focus on general nutrition, food preparation, food safety and food budgeting to Supplemental Nutrition Assistance Program (SNAP) eligible or SNAP recipients.
IMPORTANT INFORMATION FOR APPLICANTS:
PLEASE READ BEFORE APPLYING
All applicants must apply online by close of day on April 1, 2026 to be considered for this position. All applicants must submit a complete application online, which includes: cover letter, resume and three (3) references.
All External Applicants (including applicants currently employed by Cornell Cooperative Extension in Associations other than the Association advertising this career opportunity) must submit his/her application materials via the "APPLY" button located within this job posting.
All Internal Applicants (current employees working for the Association advertising this career opportunity) must apply online via his/her Workday account, which may be accessed here: http://workday.cornell.edu/.
Please contact Erin Parnapy, Assistant Manager for HR & Operations at 315-788-8450 with questions.
POSITION DETAILS:
This position is a part-time non-exempt position, 20 hours per week. The hourly rate for this position is $20.00. This position, based on eligibility, offers a comprehensive benefit package, to include: health and dental insurance and NYS retirement.
POSITION INFORMATION:
Required Qualifications:
- Associate’s Degree or equivalent education (GED/High School Diploma and one (1) year transferrable program/functional experience).
- Experience relevant to the role of the position.
- Valid NYS Driver’s License and the ability to meet travel requirements associated with this position.
- Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
- Ability to read and write in English.
- Basic computer and word processing skills.
- Ability to carry supplies and equipment, climb stairs.
- Must be comfortable purchasing and preparing foods and reviewing and following recipes.
- Must be comfortable with coordinating and tabling at community events.
- Must be able to communicate effectively verbally and in writing.
Preferred Qualifications:
- Nutrition-related knowledge/experience/background preferred.
- Familiarity with the community in which the work will take place.
- Experience working with the target audience (limited resource).
- Ability to plan and organize personal work responsibilities according to priorities developed with immediate supervisor.
- Ability to work independently and as part of a team.
Administrative Responsibilities:
Coordination/Operation - 95%
- Utilize existing program materials and educational framework to prepare materials, including food preparation for workshops, events, and food demonstrations that educate a targeted audience of adult and youth participants who are SNAP eligible or SNAP recipients about nutrition messages.
- Collaborate with community agencies that serve the target audience in order to assist with scheduling.
- Participate in tabling events promoting the SNAP-Ed program, messages and initiatives.
- Complete necessary written documentation for program evaluation as required by programs and funders.
- Maintain extreme confidentiality of information and data collected.
- Coordinate short- and long-term work schedule for programming.
- Maintain record of class participants and complete reports as required by programs and funders.
- Perform program evaluation as designed by providing intent to change forms, demographic forms, surveys, pre/post tests, retro-pre surveys to program participants.
- Coordinate, maintain and organize promotional and marketing materials for program use.
- Inventory, clean and organize kitchen equipment and supplies.
- Assist with development and distribution of marketing materials.
- Effectively maintain professional relationships with other agencies, organizations and businesses that promote effective communication and facilitate continued programming efforts.
- This position may require the transport of program participants and/or program materials and resources in performing position responsibilities.
Professional Improvement and Other Duties as Assigned - 5%
- In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes in programming and association priorities.
- Collaborate in activities that are in general support of Cornell Cooperative Extension including but not limited to, general marketing of Extension programs and other duties as assigned.
Health and Safety - Applied to all duties and functions.
- Support the association to maintain a safe working environment.
- Be familiar and strive to follow any applicable federal, state, local regulations, association health and safety policy/procedure/requirement and standard.
- Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
Job Title: Association Tmp Program
Level: No Grade - Hourly
Pay Rate Type: Hourly
Company:
Contact Name: Jerilynn Cross
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.
INTRODUCTION
This position will serve as the SNAP-ED New York Nutrition Assistant for Cornell Cooperative Extension Association of Jefferson County and will support direct education activities to improve healthy food and lifestyle choices among limited resource families and individuals encompassing all age groups in various locations throughout the North Country Region. Under the direction of the Nutrition Program Manager, the position will help educators prepare for education sessions including purchasing materials, gathering materials, assisting and taking the lead with food preparation, and reporting information about the dissemination of nutrition education messages and concepts with a focus on general nutrition, food preparation, food safety and food budgeting to Supplemental Nutrition Assistance Program (SNAP) eligible or SNAP recipients.
IMPORTANT INFORMATION FOR APPLICANTS:
PLEASE READ BEFORE APPLYING
All applicants must apply online by close of day on April 1, 2026 to be considered for this position. All applicants must submit a complete application online, which includes: cover letter, resume and three (3) references.
All External Applicants (including applicants currently employed by Cornell Cooperative Extension in Associations other than the Association advertising this career opportunity) must submit his/her application materials via the "APPLY" button located within this job posting.
All Internal Applicants (current employees working for the Association advertising this career opportunity) must apply online via his/her Workday account, which may be accessed here: http://workday.cornell.edu/.
Please contact Erin Parnapy, Assistant Manager for HR & Operations at 315-788-8450 with questions.
POSITION DETAILS:
This position is a part-time non-exempt position, 20 hours per week. The hourly rate for this position is $20.00. This position, based on eligibility, offers a comprehensive benefit package, to include: health and dental insurance and NYS retirement.
POSITION INFORMATION:
Required Qualifications:
- Associate’s Degree or equivalent education (GED/High School Diploma and one (1) year transferrable program/functional experience).
- Experience relevant to the role of the position.
- Valid NYS Driver’s License and the ability to meet travel requirements associated with this position.
- Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
- Ability to read and write in English.
- Basic computer and word processing skills.
- Ability to carry supplies and equipment, climb stairs.
- Must be comfortable purchasing and preparing foods and reviewing and following recipes.
- Must be comfortable with coordinating and tabling at community events.
- Must be able to communicate effectively verbally and in writing.
Preferred Qualifications:
- Nutrition-related knowledge/experience/background preferred.
- Familiarity with the community in which the work will take place.
- Experience working with the target audience (limited resource).
- Ability to plan and organize personal work responsibilities according to priorities developed with immediate supervisor.
- Ability to work independently and as part of a team.
Administrative Responsibilities:
Coordination/Operation - 95%
- Utilize existing program materials and educational framework to prepare materials, including food preparation for workshops, events, and food demonstrations that educate a targeted audience of adult and youth participants who are SNAP eligible or SNAP recipients about nutrition messages.
- Collaborate with community agencies that serve the target audience in order to assist with scheduling.
- Participate in tabling events promoting the SNAP-Ed program, messages and initiatives.
- Complete necessary written documentation for program evaluation as required by programs and funders.
- Maintain extreme confidentiality of information and data collected.
- Coordinate short- and long-term work schedule for programming.
- Maintain record of class participants and complete reports as required by programs and funders.
- Perform program evaluation as designed by providing intent to change forms, demographic forms, surveys, pre/post tests, retro-pre surveys to program participants.
- Coordinate, maintain and organize promotional and marketing materials for program use.
- Inventory, clean and organize kitchen equipment and supplies.
- Assist with development and distribution of marketing materials.
- Effectively maintain professional relationships with other agencies, organizations and businesses that promote effective communication and facilitate continued programming efforts.
- This position may require the transport of program participants and/or program materials and resources in performing position responsibilities.
Professional Improvement and Other Duties as Assigned - 5%
- In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes in programming and association priorities.
- Collaborate in activities that are in general support of Cornell Cooperative Extension including but not limited to, general marketing of Extension programs and other duties as assigned.
Health and Safety - Applied to all duties and functions.
- Support the association to maintain a safe working environment.
- Be familiar and strive to follow any applicable federal, state, local regulations, association health and safety policy/procedure/requirement and standard.
- Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
Job Title: Association Tmp Program
Level: No Grade - Hourly
Pay Rate Type: Hourly
Company:
Contact Name: Jerilynn Cross
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.
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Get Access To All JobsTips for Finding Customer Service Jobs at Cornell University Jobs
Frame your experience around student-facing service
Cornell's Customer Service roles in offices like the Bursar, Registrar, and Housing prioritize candidates who can navigate high-stress, high-volume interactions with students. Tailor your resume to highlight any experience supporting customers through complex or emotionally charged situations.
Verify your visa type matches Cornell's sponsorship
Cornell sponsors H-1B, E-3, TN, and F-1 OPT and CPT for qualifying roles. Confirm your visa category is on their approved list before applying, since Customer Service positions must clear an internal specialization review to qualify for H-1B sponsorship.
Apply through Cornell's official careers portal directly
Cornell routes all hiring through its careers site at cornell.edu/jobs. Third-party job boards often list stale postings. Applying through the official portal ensures your application reaches the hiring manager and flags your sponsorship needs correctly from the start.
Start OPT paperwork well before your authorization expires
If you're on F-1 OPT, USCIS recommends filing your EAD renewal at least 120 days before expiration. Customer Service roles at a university operate on semester cycles, so a lapse in work authorization mid-semester creates real scheduling problems for the department.
Use Migrate Mate to find open Customer Service roles at Cornell
Filtering for visa-sponsoring employers in education is time-consuming manually. Use Migrate Mate to browse verified Customer Service openings at Cornell University and similar institutions that have a documented history of sponsoring international candidates.
Ask HR explicitly about LCA timelines during the offer stage
Cornell's HR team must file a Labor Condition Application with the DOL before your H-1B or E-3 petition can proceed. Ask your recruiter for the expected LCA filing window during negotiations so your start date is set realistically around that mandatory step.
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Find Customer Service at Cornell University JobsFrequently Asked Questions
Does Cornell University sponsor H-1B visas for Customer Service roles?
Yes, Cornell University sponsors H-1B visas for Customer Service positions, though eligibility depends on whether the specific role qualifies as a specialty occupation under USCIS standards. Roles requiring a bachelor's degree in a relevant field, such as communications, public administration, or hospitality management, are more likely to clear that bar than general support positions.
How do I apply for Customer Service jobs at Cornell University?
Applications go through Cornell's official careers portal at cornell.edu/jobs. Search by department or role type, and disclose your visa sponsorship needs in the application where prompted. Cornell's HR team handles sponsorship intake centrally, so flagging your status early prevents delays later in the hiring process. You can also browse open roles on Migrate Mate, which filters for visa-sponsoring employers.
Which visa types does Cornell University commonly sponsor for Customer Service positions?
Cornell sponsors H-1B, E-3 (for Australian citizens), TN (for Canadian and Mexican nationals), F-1 OPT, and F-1 CPT for qualifying roles. For Customer Service positions, F-1 OPT is common for recent graduates, while H-1B and E-3 are used for longer-term hires. TN is available for specific professional categories, so confirm your occupation maps to an eligible TN classification before relying on that pathway.
What qualifications are expected for Customer Service roles at Cornell University?
Most Customer Service roles at Cornell sit within student-facing offices like Financial Aid, the Registrar, Housing, and Visitor Services. Employers typically look for experience handling high-volume inquiries, comfort with university systems or CRM platforms, and strong written communication skills. Some roles in specialized offices prefer candidates with a bachelor's degree, which also strengthens the case for H-1B sponsorship eligibility.
How long does the visa sponsorship process take for a Cornell Customer Service hire?
For H-1B transfers or cap-exempt filings (Cornell qualifies as a cap-exempt employer), USCIS standard processing runs several months, with premium processing available to reduce that to 15 business days. E-3 applications processed at a U.S. consulate typically resolve in two to four weeks. Your start date needs to account for the DOL's Labor Condition Application certification, which runs parallel and usually takes seven to ten business days.
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