Customer Service Jobs at Ecolab with Visa Sponsorship
Ecolab's Customer Service roles focus on client retention, account support, and technical service coordination across water, hygiene, and environmental solutions. Ecolab has a consistent track record of sponsoring international talent in this function, making it a viable target for candidates on work visas.
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INTRODUCTION
Nalco Water, an Ecolab company, is looking for a Field Technician to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply!
You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction.
What’s in it For You:
- You will join a large growing company offering excellent benefits
- Opportunity for a long term, advanced career path
- Access to best in class resources, tools, and technology
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do:
- Perform daily process application quality analysis using small intricate parts
- Provide routine and special application service support to customers
- Execute required chemistry tests
- Log and report data
- Maintain product inventories
- Provide technical support to customers
- Troubleshoot and maintain systems as needed
- Use a fluke meter to check sensitivity
- Operate a test stand verifying air and fluid leaks
Position Details:
- Location: Arlington, TX
- Shift: 1st shift, 2nd shift, OR 3rd shift available
Minimum Qualifications:
- High school diploma or equivalent
- Must be 18 years of age or older
- Must be authorized to work in the U.S.
- Experience working with Microsoft Office Suite
Physical Demands:
- Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing
- Must be able to wear a respirator under certain conditions
- Must be able to pass a drug screen
Preferred Qualifications:
- Strong customer service skills; proven ability to interface positively and professionally with the customer
- Ability to analyze readings and put data in a spreadsheet in a logical manner
- Possess above-average verbal and written communication skills
- Must be able to explain results of data gatherings
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range:
22-23/hr Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-site childcare and fitness facilities may be available at select Ecolab locations.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Nuestro compromiso con una cultura de inclusión y pertenencia
Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.

INTRODUCTION
Nalco Water, an Ecolab company, is looking for a Field Technician to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply!
You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction.
What’s in it For You:
- You will join a large growing company offering excellent benefits
- Opportunity for a long term, advanced career path
- Access to best in class resources, tools, and technology
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do:
- Perform daily process application quality analysis using small intricate parts
- Provide routine and special application service support to customers
- Execute required chemistry tests
- Log and report data
- Maintain product inventories
- Provide technical support to customers
- Troubleshoot and maintain systems as needed
- Use a fluke meter to check sensitivity
- Operate a test stand verifying air and fluid leaks
Position Details:
- Location: Arlington, TX
- Shift: 1st shift, 2nd shift, OR 3rd shift available
Minimum Qualifications:
- High school diploma or equivalent
- Must be 18 years of age or older
- Must be authorized to work in the U.S.
- Experience working with Microsoft Office Suite
Physical Demands:
- Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing
- Must be able to wear a respirator under certain conditions
- Must be able to pass a drug screen
Preferred Qualifications:
- Strong customer service skills; proven ability to interface positively and professionally with the customer
- Ability to analyze readings and put data in a spreadsheet in a logical manner
- Possess above-average verbal and written communication skills
- Must be able to explain results of data gatherings
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range:
22-23/hr Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-site childcare and fitness facilities may be available at select Ecolab locations.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Nuestro compromiso con una cultura de inclusión y pertenencia
Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.
See all 20+ Customer Service at Ecolab jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Ecolab roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Ecolab Jobs
Frame your experience around Ecolab's industries
Ecolab's Customer Service teams support clients in food service, hospitality, and industrial water treatment. Tailor your resume to show account management or technical support experience in regulated or service-intensive industries, not just general customer-facing work.
Target roles that require technical product knowledge
Customer Service positions at Ecolab often involve coordinating chemical product delivery, compliance documentation, or service escalations. Roles with a technical or compliance dimension are more defensible under specialty occupation frameworks, which strengthens an H-1B petition if that's your pathway.
Prepare your credentials before the offer stage
Ecolab will need to document your qualifications for a Labor Condition Application filed with DOL before your H-1B petition. Gather your degree transcripts, professional references, and any relevant certifications now so you're not scrambling after an offer arrives.
Browse open Customer Service roles on Migrate Mate
Ecolab posts Customer Service openings across multiple regions. Use Migrate Mate to filter specifically for Ecolab positions that are open to visa sponsorship, so you're only spending time on applications where sponsorship is confirmed, not assumed.
Customer Service at Ecolab jobs are hiring across the US. Find yours.
Find Customer Service at Ecolab JobsFrequently Asked Questions
Does Ecolab sponsor H-1B visas for Customer Service?
Yes, Ecolab has a documented history of filing H-1B petitions for Customer Service roles. The role will need to qualify as a specialty occupation, meaning it typically requires a bachelor's degree in a specific field. Customer Service positions at Ecolab that involve technical account management, compliance coordination, or product support are generally the strongest fit for H-1B sponsorship.
How do I apply for Customer Service jobs at Ecolab?
Applications go through Ecolab's careers portal. Search for Customer Service, Account Service Representative, or Technical Service Coordinator titles and filter by location. Before applying, review the job description carefully for language about degree requirements and work authorization, as these signal whether sponsorship is in scope for that specific posting. Migrate Mate also surfaces Ecolab Customer Service openings filtered by visa sponsorship eligibility.
Which visa types does Ecolab commonly use for Customer Service roles?
Ecolab sponsors H-1B and TN visas for nonimmigrant work authorization, and supports F-1 OPT and CPT for students in eligible programs. For longer-term pathways, Ecolab has filed EB-2 and EB-3 immigrant visa petitions. The visa type used will depend on your nationality, educational background, and the specific role's requirements.
What qualifications does Ecolab expect for Customer Service positions?
Most Customer Service roles at Ecolab require a bachelor's degree, often in business, chemistry, engineering, or a related technical field, especially for positions tied to industrial or environmental service accounts. Experience with CRM systems, regulated industry clients, or chemical product lines is frequently listed. Roles with account ownership responsibilities tend to carry stronger degree requirements, which also supports visa petition eligibility.
How does the sponsorship process timeline work for Ecolab Customer Service roles?
For H-1B candidates, Ecolab must file a Labor Condition Application with DOL before submitting the I-129 petition to USCIS. If you're subject to the H-1B cap, your start date is tied to the October 1 fiscal year start and the annual lottery. TN status for Canadian and Mexican nationals can be processed at the border, giving a faster turnaround. OPT candidates can start while the petition is pending under the cap-gap rule if filed on time.
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