Customer Support Jobs at Ecolab with Visa Sponsorship

INTRODUCTION

Nalco Water, an Ecolab company, is looking for a Field Technician to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply!

You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction.

What’s in it For You:

• You will join a large growing company offering excellent benefits
• Opportunity for a long term, advanced career path
• Access to best in class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

What You Will Do:

• Perform daily process application quality analysis using small intricate parts
• Provide routine and special application service support to customers
• Execute required chemistry tests
• Log and report data
• Maintain product inventories
• Provide technical support to customers
• Troubleshoot and maintain systems as needed
• Use a fluke meter to check sensitivity
• Operate a test stand verifying air and fluid leaks

Position Details:

• Location: Marshall, MI
• Shift: 1st shift OR 2nd shift (6pm - 6am)

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• Must be 18 years of age or older
• Must be authorized to work in the U.S.
• Experience working with Microsoft Office Suite

PHYSICAL DEMANDS:

• Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing
• Must be able to wear a respirator under certain conditions
• Must be able to pass a drug screen

PREFERRED QUALIFICATIONS:

• Strong customer service skills; proven ability to interface positively and professionally with the customer
• Ability to analyze readings and put data in a spreadsheet in a logical manner
• Possess above-average verbal and written communication skills
• Must be able to explain results of data gatherings

ABOUT NALCO WATER:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

COMPENSATION

• Annual or Hourly Compensation Range: $22.00 - $24.00 Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

BENEFITS

Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program. On-site childcare and fitness facilities may be available at select Ecolab locations.

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.