Serve Operating Co. (f/k/a/ Serve Robotics, Inc.) OPT Eligible Jobs USA
Serve Operating Co. (f/k/a/ Serve Robotics, Inc.) hires OPT students in manufacturing and robotics engineering roles, making it a notable option for F-1 students seeking hands-on technical experience. Its work in autonomous delivery systems attracts candidates in mechanical, software, and systems engineering disciplines.
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Get Access To All JobsINTRODUCTION
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB OVERVIEW
As an Operations Associate, you’ll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand—whether it’s navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That’s where you come in.
In this hands-on role, you’ll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time. Your quick problem-solving and on-the-ground support will help minimize service interruptions and protect valuable equipment. You’ll also document incidents and share observations that directly contribute to the ongoing improvement of our technology and operations.
You’ll collaborate closely with teams across operations, engineering, and customer support—helping to manage robot deployments, escalate technical issues, and support safety and training initiatives.
This role is onsite 5 days a week.
JOB DUTIES
- Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise.
- Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots.
- Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation.
- Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed.
- Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being.
- Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment.
- Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear.
EXPERIENCE, QUALIFICATIONS, & SKILLS
Required Experience, Qualifications, and Skills
- Valid drivers license
- Comfortable driving mid-size utility vehicles as needed
- Capable of lifting and maneuvering items weighing up to 50 pounds
- Demonstrated ability to engage with customers in a professional setting
- Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require
Preferred Experience, Qualifications, and Skills
- Experience with Jira
- 1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience
- Experience using work communication tools (ie. Slack)
- Strong organizational, collaboration, and problem-solving skills.
Additional Information
- Physical demands include walking/biking several miles per day and handling equipment.
- Safety compliance: Adherence to PPE rules, strict cell phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated.
- Operations Associates must be prepared to perform duties in various weather conditions, including inclement weather.
- This role requires the safe operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.
INTRODUCTION
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB OVERVIEW
As an Operations Associate, you’ll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand—whether it’s navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That’s where you come in.
In this hands-on role, you’ll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time. Your quick problem-solving and on-the-ground support will help minimize service interruptions and protect valuable equipment. You’ll also document incidents and share observations that directly contribute to the ongoing improvement of our technology and operations.
You’ll collaborate closely with teams across operations, engineering, and customer support—helping to manage robot deployments, escalate technical issues, and support safety and training initiatives.
This role is onsite 5 days a week.
JOB DUTIES
- Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise.
- Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots.
- Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation.
- Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed.
- Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being.
- Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment.
- Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear.
EXPERIENCE, QUALIFICATIONS, & SKILLS
Required Experience, Qualifications, and Skills
- Valid drivers license
- Comfortable driving mid-size utility vehicles as needed
- Capable of lifting and maneuvering items weighing up to 50 pounds
- Demonstrated ability to engage with customers in a professional setting
- Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require
Preferred Experience, Qualifications, and Skills
- Experience with Jira
- 1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience
- Experience using work communication tools (ie. Slack)
- Strong organizational, collaboration, and problem-solving skills.
Additional Information
- Physical demands include walking/biking several miles per day and handling equipment.
- Safety compliance: Adherence to PPE rules, strict cell phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated.
- Operations Associates must be prepared to perform duties in various weather conditions, including inclement weather.
- This role requires the safe operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.
Job Roles at Serve Operating Co. (f/k/a/ Serve Robotics, Inc.)
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Get Access To All JobsTips for Finding Serve Operating Co. (f/k/a/ Serve Robotics, Inc.) OPT Eligible Jobs USA
Align your degree to robotics roles
Serve Operating Co. focuses on autonomous systems, so frame your credentials around mechanical, electrical, or software engineering. Verify your degree field maps to the role's O*NET classification before applying, mismatches can complicate STEM OPT eligibility later with the same employer.
Confirm E-Verify enrollment before accepting
STEM OPT's 24-month extension requires your employer to be enrolled in E-Verify. Before signing an offer, ask HR directly whether Serve Operating Co. is enrolled. Without E-Verify enrollment, your STEM OPT extension application through USCIS will be denied regardless of your qualifications.
Target hardware and autonomy engineering teams
Serve Operating Co.'s hiring centers on robotics hardware, embedded systems, and autonomous navigation. OPT students with internship or project experience in these areas are most likely to land interviews. Avoid applying to generalist manufacturing roles where OPT-to-H-1B transitions are less common.
Time your application around OPT start dates
Your OPT EAD has a fixed start date set by your DSO. Apply to Serve Operating Co. at least 90 days before that date so onboarding aligns. Starting work before your EAD is active violates your F-1 status, and USCIS processing can run three to five months.
Use Migrate Mate to check filing history
Before your interview, research whether Serve Operating Co. has filed H-1B petitions for roles matching yours. Migrate Mate surfaces DOL Labor Condition Application data by employer and job title, so you can assess the company's H-1B track record before committing to an OPT placement there.
Negotiate a formal training plan early
STEM OPT requires a signed Training Plan on Form I-983 that connects your daily work to your degree. Raise this with your hiring manager during the offer stage, not after onboarding. Serve Operating Co.'s engineering roles typically satisfy the practical training requirement, but the documentation must be explicit.
Serve Operating Co. (f/k/a/ Serve Robotics, Inc.) OPT Eligibility: Frequently Asked Questions
Does Serve Operating Co. (f/k/a/ Serve Robotics, Inc.) sponsor OPT visas?
Serve Operating Co. doesn't sponsor OPT directly, USCIS grants OPT authorization to F-1 students, not employers. What Serve Operating Co. does is hire students who already hold an OPT EAD. For STEM OPT extensions, the company must be enrolled in E-Verify, which is worth confirming with HR before accepting an offer.
Which departments at Serve Operating Co. typically hire OPT students?
OPT hires at Serve Operating Co. tend to concentrate in robotics engineering, embedded software, and hardware development teams. These roles align well with STEM-designated degree fields, which matters for students who want to pursue the 24-month STEM OPT extension after their initial 12-month period ends.
How do I navigate the OPT hiring process at Serve Operating Co.?
Apply through Serve Operating Co.'s careers page and disclose your OPT status during the screening stage. Bring your EAD, I-20, and passport to onboarding. If you're pursuing STEM OPT, confirm E-Verify enrollment with HR and work with your DSO to file the I-765 extension at least 90 days before your current EAD expires.
How do I know if Serve Operating Co. will sponsor my H-1B after OPT?
OPT doesn't guarantee H-1B visa sponsorship, but you can research Serve Operating Co.'s filing history before accepting an offer. Migrate Mate displays DOL Labor Condition Application records by employer and role, giving you a concrete view of whether the company has sponsored H-1B visa petitions for positions similar to yours.
What timeline should I expect when starting OPT at Serve Operating Co.?
USCIS recommends filing your OPT application at least 90 days before your program end date, with processing running up to five months. Your EAD start date is fixed by your DSO, not your employer. Serve Operating Co.'s onboarding must align with that date, you cannot start work until your EAD is valid and in hand.
How does Serve Operating Co. (f/k/a/ Serve Robotics, Inc.) hire OPT students?
OPT is work authorization granted directly to F-1 students after graduation — no employer petition is required. Serve Operating Co. (f/k/a/ Serve Robotics, Inc.) can hire OPT students as soon as their EAD card is approved. STEM degree holders can extend OPT by 24 months when their employer is enrolled in E-Verify. Most companies that hire OPT students also support the transition to H-1B when the student's OPT period is ending. Check Serve Operating Co. (f/k/a/ Serve Robotics, Inc.)'s individual postings on Migrate Mate to confirm OPT acceptance per role.