Customer Success Engineering Jobs at Google with Visa Sponsorship
Customer Success Engineering roles at Google sit at the intersection of technical depth and client partnership, requiring both hands-on product expertise and the ability to drive outcomes for enterprise customers. Google has a strong track record of sponsoring work visas for this function across H-1B, H-1B1, and E-3 categories.
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Get Access To All JobsINTRODUCTION
In this role, you lead customer engineering teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical impediments.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
The US base salary range for this full-time position is $192,000-$267,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- 3 years of experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a Sales Engineering team.
- 3 years of experience in leadership (e.g., people management, team lead, mentorship, or coaching).
- Ability to travel up to 50% of the time.
PREFERRED QUALIFICATIONS
- 2 years of experience supporting or selling to state, county, local municipal agencies, and academic institutions.
- Experience with software life-cycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML (including Generative AI) and infrastructure.
- Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
- Experience presenting to technical stakeholders and executive leaders, including delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.
Responsibilities
- Lead a team of Customer Engineers and build a thriving growth culture. Focus on talent strategy and skills development to deliver on cloud transformation outcomes for our customers and accelerate business goals for your territory.
- Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
- Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.
- Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
- Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
In this role, you lead customer engineering teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical impediments.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
The US base salary range for this full-time position is $192,000-$267,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- 3 years of experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a Sales Engineering team.
- 3 years of experience in leadership (e.g., people management, team lead, mentorship, or coaching).
- Ability to travel up to 50% of the time.
PREFERRED QUALIFICATIONS
- 2 years of experience supporting or selling to state, county, local municipal agencies, and academic institutions.
- Experience with software life-cycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML (including Generative AI) and infrastructure.
- Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
- Experience presenting to technical stakeholders and executive leaders, including delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.
Responsibilities
- Lead a team of Customer Engineers and build a thriving growth culture. Focus on talent strategy and skills development to deliver on cloud transformation outcomes for our customers and accelerate business goals for your territory.
- Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
- Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.
- Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
- Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Get Access To All JobsTips for Finding Customer Success Engineering Jobs at Google Jobs
Tailor your resume to Google's CSE expectations
Google's Customer Success Engineering roles consistently require demonstrated experience with cloud infrastructure, APIs, or enterprise SaaS platforms. Highlight specific integrations, technical onboarding projects, or escalation resolutions you've owned, not just client-facing communication skills.
Target Google's enterprise and cloud divisions first
Google Cloud and Google Workspace are the most active hiring areas for Customer Success Engineering. Filtering your search by these business units narrows the field to teams with established visa sponsorship workflows and recurring headcount for this role.
Understand which visa category fits your profile
Google sponsors H-1B, H-1B1, and E-3 visas for this role. If you're Australian, the E-3 bypasses the H-1B lottery entirely. If you're Chilean or Singaporean, the H-1B1 is a direct path. Knowing your category before the offer stage avoids delays in Google's legal review process.
Confirm sponsorship willingness before technical rounds
Google's recruiters handle sponsorship questions early, but the confirmation that a specific team has budget to sponsor a particular visa type sometimes comes later. Ask directly whether the role is open to your visa category before investing time in multi-stage interviews.
Prepare for Google's LCA and I-129 timeline
Once you have an offer, Google's legal team files a Labor Condition Application with DOL before submitting the I-129 petition to USCIS. Standard processing runs several months, so align your start date expectations with this window, especially if you're transitioning from OPT or another employer.
Use Migrate Mate to find open CSE roles at Google
Customer Success Engineering openings at Google don't always surface clearly across general job boards. Use Migrate Mate to filter specifically for Google roles that offer visa sponsorship, so you're applying to positions where sponsorship is already confirmed rather than assumed.
Customer Success Engineering at Google jobs are hiring across the US. Find yours.
Find Customer Success Engineering at Google JobsFrequently Asked Questions
Does Google sponsor H-1B visas for Customer Success Engineers?
Yes, Google sponsors H-1B visas for Customer Success Engineering roles. Google participates in the H-1B lottery each April for cap-subject candidates, and also files H-1B transfers for applicants who already hold H-1B status with another employer. If you're mid-lottery cycle, a transfer is often the faster path to joining Google without waiting for the next cap season.
Which visa types does Google commonly use for Customer Success Engineering roles?
Google sponsors H-1B, H-1B1, and E-3 visas for Customer Success Engineering positions. H-1B is the most common path for candidates outside treaty countries. Australian citizens can apply under the E-3 category, which has no lottery and is renewable indefinitely. Chilean and Singaporean nationals qualify for the H-1B1. The right category depends on your citizenship and current immigration status.
What qualifications does Google expect for Customer Success Engineering roles?
Google typically looks for a bachelor's degree in computer science, engineering, or a related technical field, combined with hands-on experience in cloud platforms, APIs, or enterprise software implementation. For senior roles, expect requirements around solution architecture, technical account management, or direct experience with Google Cloud products. Strong communication skills alongside technical depth are consistently weighted in hiring decisions.
How do I apply for Customer Success Engineering jobs at Google?
You can search for Customer Success Engineering openings directly on Google's careers site or use Migrate Mate to filter for Google roles that include visa sponsorship. Applications go through Google's standard recruiting pipeline, which typically includes a recruiter screen, technical assessments, and a series of structured interviews covering both technical problem-solving and customer-facing scenarios specific to the role.
How long does Google's visa sponsorship process take for Customer Success Engineering hires?
After an offer is signed, Google's legal team files a Labor Condition Application with DOL, which usually takes one to two weeks to certify. The I-129 petition to USCIS follows, with standard processing running three to six months. Premium processing, which USCIS currently adjudicates within 15 business days, is available and commonly used when start dates are time-sensitive. Factor this timeline into any notice period or OPT expiration planning.
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