Oscar Health Visa Sponsorship Jobs USA
Oscar Health is a technology-driven health insurance company known for attracting engineering, data, and clinical talent from around the world. It has a consistent track record of sponsoring work visas, making it a viable target for international job seekers in the insurance and health tech space.
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Get Access To All JobsHi, we're Oscar. We're hiring a Senior Director, Escalated Provider Issue Resolution to join our Network & Provider Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About The Role
The Senior Director, Escalated Provider Issue Resolution team supports strategic provider accounts, high-complexity escalations, root-cause remediation, and provider service governance. This role will build and scale the operating model for escalated provider issue resolution, lead a multi-disciplinary team, and partner across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, Analytics, and senior leadership to improve how Oscar identifies, routes, resolves, and prevents provider issues. This position will report to the SVP, Network and Provider Management. You will report into the SVP, Network & Provider Management.
Work Location:
This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.
Pay Transparency:
The base pay for this role is: $196,732 - $258,211 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.
Responsibilities
- Lead and develop a multi-disciplinary provider issue resolution organization, including teams focused on strategic provider support, complex issue resolution, root-cause remediation, and provider service governance.
- Build a scalable operating model for escalated provider issues, including intake standards, triage criteria, escalation pathways, ownership expectations, service metrics, and closure practices.
- Oversee resolution of high-impact provider issues that require coordination across multiple operational teams.
- Partner with leaders across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, and Analytics to improve handoffs, reduce avoidable escalations, and address recurring root causes.
- Oversee root-cause remediation by analyzing escalated issue trends, prioritizing fixes based on provider impact and enterprise ROI, and driving cross-functional follow-through on the highest-value operational improvements.
- Establish closed-loop tracking to ensure identified root causes are addressed, operational fixes are adopted, and improvements reduce recurring provider friction across strategic accounts and the broader provider network.
- Create executive-ready reporting on provider issue trends, operational health, risks, blockers, and decisions needed.
- Serve as a senior escalation leader for urgent, complex, or high-profile provider issues.
- Compliance with all applicable laws and regulations.
- Other duties as assigned.
Requirements
- 12+ years of experience in healthcare operations, provider operations, payer operations, claims operations, network operations, provider relations, or a related field.
- 7+ years of senior leadership experience, including experience leading managers or multi-team operational functions.
- Experience leading complex issue resolution, escalation management, operational transformation, or service model design in a healthcare environment.
- Strong understanding of payer operations, including claims, provider data, network operations, reimbursement, utilization management, payment integrity, and provider service workflows.
- Proven ability to build operating models, governance routines, performance metrics, and accountability mechanisms across multiple teams.
- Experience leading change management and adoption for new operating models across cross-functional teams.
- Strong analytical, executive communication, and stakeholder management skills.
- Comfort operating in ambiguity and building new functions, teams, and processes.
- Ability to quickly understand and operate within new technical systems and workflows.
Bonus Points
- Experience standing up or transforming provider service, escalation, claims resolution, issue management, or operational governance functions.
- Experience supporting strategic provider relationships, large health systems, or high-profile provider escalations.
- Experience with Jira, Salesforce, ServiceNow, Zendesk, or similar workflow management tools.
- Experience building dashboards, SLA reporting, operational performance reporting, or issue-resolution analytics.
- Advanced Excel, SQL, or data analysis experience.
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency:
Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI):
Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation:
Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents:
For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Hi, we're Oscar. We're hiring a Senior Director, Escalated Provider Issue Resolution to join our Network & Provider Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About The Role
The Senior Director, Escalated Provider Issue Resolution team supports strategic provider accounts, high-complexity escalations, root-cause remediation, and provider service governance. This role will build and scale the operating model for escalated provider issue resolution, lead a multi-disciplinary team, and partner across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, Analytics, and senior leadership to improve how Oscar identifies, routes, resolves, and prevents provider issues. This position will report to the SVP, Network and Provider Management. You will report into the SVP, Network & Provider Management.
Work Location:
This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.
Pay Transparency:
The base pay for this role is: $196,732 - $258,211 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.
Responsibilities
- Lead and develop a multi-disciplinary provider issue resolution organization, including teams focused on strategic provider support, complex issue resolution, root-cause remediation, and provider service governance.
- Build a scalable operating model for escalated provider issues, including intake standards, triage criteria, escalation pathways, ownership expectations, service metrics, and closure practices.
- Oversee resolution of high-impact provider issues that require coordination across multiple operational teams.
- Partner with leaders across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, and Analytics to improve handoffs, reduce avoidable escalations, and address recurring root causes.
- Oversee root-cause remediation by analyzing escalated issue trends, prioritizing fixes based on provider impact and enterprise ROI, and driving cross-functional follow-through on the highest-value operational improvements.
- Establish closed-loop tracking to ensure identified root causes are addressed, operational fixes are adopted, and improvements reduce recurring provider friction across strategic accounts and the broader provider network.
- Create executive-ready reporting on provider issue trends, operational health, risks, blockers, and decisions needed.
- Serve as a senior escalation leader for urgent, complex, or high-profile provider issues.
- Compliance with all applicable laws and regulations.
- Other duties as assigned.
Requirements
- 12+ years of experience in healthcare operations, provider operations, payer operations, claims operations, network operations, provider relations, or a related field.
- 7+ years of senior leadership experience, including experience leading managers or multi-team operational functions.
- Experience leading complex issue resolution, escalation management, operational transformation, or service model design in a healthcare environment.
- Strong understanding of payer operations, including claims, provider data, network operations, reimbursement, utilization management, payment integrity, and provider service workflows.
- Proven ability to build operating models, governance routines, performance metrics, and accountability mechanisms across multiple teams.
- Experience leading change management and adoption for new operating models across cross-functional teams.
- Strong analytical, executive communication, and stakeholder management skills.
- Comfort operating in ambiguity and building new functions, teams, and processes.
- Ability to quickly understand and operate within new technical systems and workflows.
Bonus Points
- Experience standing up or transforming provider service, escalation, claims resolution, issue management, or operational governance functions.
- Experience supporting strategic provider relationships, large health systems, or high-profile provider escalations.
- Experience with Jira, Salesforce, ServiceNow, Zendesk, or similar workflow management tools.
- Experience building dashboards, SLA reporting, operational performance reporting, or issue-resolution analytics.
- Advanced Excel, SQL, or data analysis experience.
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency:
Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI):
Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation:
Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents:
For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Job Roles at Oscar Health
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Get Access To All JobsTips for Finding Oscar Health Visa Sponsorship Jobs USA
Target Oscar's tech and engineering teams first
Oscar Health operates as much like a tech company as an insurer. Software engineering, data science, and product roles are where sponsorship activity is strongest, prioritize these functions when tailoring your application.
Understand which visa types Oscar supports
Oscar sponsors H-1B, TN, F-1 OPT, F-1 CPT, J-1, and Green Card pathways. Knowing which category fits your status before you apply helps you ask the right questions and signals immigration awareness to recruiters.
Leverage Oscar's OPT and CPT history if you're on F-1
Oscar has sponsored F-1 OPT and CPT candidates, making it a realistic target for recent graduates. Highlight your STEM OPT eligibility upfront, it reduces the employer's short-term risk while H-1B sponsorship is arranged.
Research roles in clinical operations and health policy
Beyond tech, Oscar hires for roles in clinical strategy, health economics, and compliance. These functions require specialized degrees, which often support specialty occupation arguments, a meaningful factor when sponsorship is part of the conversation.
Apply ahead of H-1B cap season
Oscar participates in the annual H-1B lottery. To be registered in April, you need an offer in hand by March. Start your application process in January or February to give both sides enough time before the registration window closes.
Find verified Oscar Health openings on Migrate Mate
Not every job posting makes sponsorship eligibility clear. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and identify Oscar Health roles where international candidates are genuinely considered.
Frequently Asked Questions
Does Oscar Health sponsor H-1B visas?
Yes, Oscar Health sponsors H-1B visas. It has a consistent history of filing H-1B petitions, particularly for roles in software engineering, data science, and product. If you're targeting Oscar on an H-1B, focus on technical and specialized roles where the degree-to-job match is straightforward, and plan your timeline around the April lottery registration window.
What visa types does Oscar Health sponsor?
Oscar Health sponsors a range of visa types including H-1B, TN visa, F-1 OPT, F-1 CPT, J-1 visa, and Green Card pathways through EB-2 and EB-3 classifications. This breadth makes Oscar a realistic target regardless of whether you're a recent graduate on OPT, a Canadian or Mexican professional on TN visa status, or pursuing permanent residency.
Which departments at Oscar Health are most likely to offer visa sponsorship?
Sponsorship at Oscar Health is concentrated in technology-heavy functions, software engineering, data engineering, machine learning, and product management are the most active areas. Clinical operations, health economics, and actuarial roles are also worth targeting, as they typically require specialized degrees that support specialty occupation classification for H-1B purposes.
How do I find open roles at Oscar Health that include visa sponsorship?
Not all job postings explicitly state whether sponsorship is available, which makes filtering difficult on general job boards. Migrate Mate lets you browse Oscar Health openings with verified sponsorship history attached, so you can focus your time on roles where international candidates are genuinely considered rather than guessing from a job description.
How do I time my application to Oscar Health if I need H-1B sponsorship?
The H-1B lottery registration opens in March each year, and USCIS requires a valid job offer before registering. To hit that window, you should be interviewing and receiving an offer by late January or February at the latest. Oscar's recruiting cycles for technical roles often ramp up in Q1, which aligns well with this timeline if you engage early.