Analytics Engineer Jobs at Tata Consultancy Services with Visa Sponsorship
Tata Consultancy Services hires Analytics Engineers across data pipeline, business intelligence, and cloud transformation work. The company has an established sponsorship infrastructure that covers multiple visa categories, making it a realistic target for international candidates in the Technology & Software sector.
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INTRODUCTION
L3 Infrastructure Engineer
ABOUT THE JOB
Must Have Technical/Functional Skills
• Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
• With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
• Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe.
• Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
ROLE AND RESPONSIBILITIES
Network (LAN, WAN and Wireless)
• Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
• Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
• TCP/IP, DHCP, Subnetting, VLAN, POE
• Experience with packet capturing example: Wire Shark
• Network maintenance, support and refresh
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
• Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
• Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
• Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
• DHCP, DNS, Print Server, File Shares, Microsoft SCCM
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
• Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
• Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
• Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
• Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
• ANDON and PLC (Programmable Logical Controls) support knowledge
• First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s)
• Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
• Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
• On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
BASIC QUALIFICATIONS
• Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
• Ready to travel to other Toyota sites/locations within the US to support on a short basis
• Strong team worker with professional demeanor and strong ethics
• Good written and oral communication skills are required
• Experience with remote control tools and remote support (off-site)
• Ongoing support of various Manufacturing computer systems
• Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
• Change Management process
• Associate or bachelor’s degree in computer information systems, Computer Science or related field
• TMMBC English 50%-100% Competence
PREFERRED QUALIFICATIONS
• Experience and/or knowledge of PLC’s a plus
• Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
• Knowledge of iGear, Kepware, or other machine data gathering tools
• SQL Server database administration (backups, security, monitoring, etc.)
• Manage storage and backup systems
• Previous experience supporting a large corporate, manufacturing environment
• Experience supporting and troubleshooting Business and Mission Critical applications
• 3 to 5 years of experience performing Level 3 responsibilities
• Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
• Provide technical assistance and support, and resolve problems related to the use of computer hardware and software
• Analyze, resolve, respond to, and document end user inquiries
• Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools
• Troubleshoot Operating System issue. Connection issues with LAN/WAN
• Update tickets with accurate and timely records of work performed, and resolution details
• Maintain and contribute to a knowledge base
• Coordinate hardware warranty repair
• Perform inventory management activities as required in coordination with asset management and other corporate groups
• Escalate to 3rd party vendors when necessary
• Responsible for raising and coordinating problem management issues
• Perform additional tasks (end user/infra related) when required
• Strong understanding and skills in SLA, KPI Management
• Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling
• In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology
• Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories
• Receives instructions from certified technicians and project managers to troubleshoot advanced issues
• Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment
• Primary responsibility to manage End User related incidents and requests
• Go to person for all plant IT related requests (Password resets, access etc. specific to plants)
COMPENSATION
- Base Salary Range: $70,000 to $80,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

INTRODUCTION
L3 Infrastructure Engineer
ABOUT THE JOB
Must Have Technical/Functional Skills
• Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
• With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
• Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe.
• Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
ROLE AND RESPONSIBILITIES
Network (LAN, WAN and Wireless)
• Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
• Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
• TCP/IP, DHCP, Subnetting, VLAN, POE
• Experience with packet capturing example: Wire Shark
• Network maintenance, support and refresh
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
• Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
• Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
• Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
• DHCP, DNS, Print Server, File Shares, Microsoft SCCM
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
• Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
• Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
• Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
• Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
• ANDON and PLC (Programmable Logical Controls) support knowledge
• First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s)
• Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
• Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
• On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
BASIC QUALIFICATIONS
• Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
• Ready to travel to other Toyota sites/locations within the US to support on a short basis
• Strong team worker with professional demeanor and strong ethics
• Good written and oral communication skills are required
• Experience with remote control tools and remote support (off-site)
• Ongoing support of various Manufacturing computer systems
• Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
• Change Management process
• Associate or bachelor’s degree in computer information systems, Computer Science or related field
• TMMBC English 50%-100% Competence
PREFERRED QUALIFICATIONS
• Experience and/or knowledge of PLC’s a plus
• Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
• Knowledge of iGear, Kepware, or other machine data gathering tools
• SQL Server database administration (backups, security, monitoring, etc.)
• Manage storage and backup systems
• Previous experience supporting a large corporate, manufacturing environment
• Experience supporting and troubleshooting Business and Mission Critical applications
• 3 to 5 years of experience performing Level 3 responsibilities
• Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
• Provide technical assistance and support, and resolve problems related to the use of computer hardware and software
• Analyze, resolve, respond to, and document end user inquiries
• Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools
• Troubleshoot Operating System issue. Connection issues with LAN/WAN
• Update tickets with accurate and timely records of work performed, and resolution details
• Maintain and contribute to a knowledge base
• Coordinate hardware warranty repair
• Perform inventory management activities as required in coordination with asset management and other corporate groups
• Escalate to 3rd party vendors when necessary
• Responsible for raising and coordinating problem management issues
• Perform additional tasks (end user/infra related) when required
• Strong understanding and skills in SLA, KPI Management
• Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling
• In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology
• Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories
• Receives instructions from certified technicians and project managers to troubleshoot advanced issues
• Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment
• Primary responsibility to manage End User related incidents and requests
• Go to person for all plant IT related requests (Password resets, access etc. specific to plants)
COMPENSATION
- Base Salary Range: $70,000 to $80,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
See all 23+ Analytics Engineer at Tata Consultancy Services jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Analytics Engineer at Tata Consultancy Services roles.
Get Access To All JobsTips for Finding Analytics Engineer Jobs at Tata Consultancy Services Jobs
Align your portfolio to TCS project types
TCS Analytics Engineer roles often support client-facing data platforms, so showcase experience with tools like dbt, Snowflake, or BigQuery. Projects tied to ETL optimization or data modeling for enterprise clients will resonate with their hiring teams.
Target TCS roles tied to named clients
TCS staffs many Analytics Engineers directly on client engagements. Roles tied to specific industry verticals like financial services or healthcare tend to have faster headcount approval, which shortens the gap between offer and H-1B petition filing.
Understand how TCS structures H-1B filings
TCS files H-1B petitions under the regular cap lottery each April. If you receive an offer, confirm whether it's contingent on lottery selection or if TCS has a cap-exempt pathway through a qualifying research institution arrangement, which some consulting firms maintain.
Verify your LCA wage tier matches your actual role
TCS must file a Labor Condition Application with the DOL before your H-1B petition. The prevailing wage level listed should reflect your actual duties. Analytics Engineers placed in senior data architecture work are sometimes filed at a lower wage tier, which USCIS scrutinizes.
Use Migrate Mate to filter open Analytics Engineer roles
TCS posts Analytics Engineer openings across multiple job boards and internal portals, making it hard to track active sponsorship-eligible positions. Use Migrate Mate to filter TCS roles specifically open to visa sponsorship so you're not wasting time on listings that won't apply.
Analytics Engineer at Tata Consultancy Services jobs are hiring across the US. Find yours.
Find Analytics Engineer at Tata Consultancy Services JobsFrequently Asked Questions
Does Tata Consultancy Services sponsor H-1B visas for Analytics Engineers?
Yes, TCS sponsors H-1B visas for Analytics Engineers and has a well-established process for doing so. As a large technology services firm, TCS has dedicated immigration teams that manage petitions across functions including data and analytics. The H-1B is the primary long-term work authorization path used for Analytics Engineer hires who are not already on a work visa.
Which visa types does Tata Consultancy Services commonly use for Analytics Engineer roles?
TCS sponsors Analytics Engineers on H-1B, F-1 OPT, F-1 CPT, TN, and employment-based Green Cards through the EB-2 and EB-3 categories. F-1 OPT and CPT are common entry points for recent graduates, with TCS supporting the transition to H-1B once OPT authorization nears expiration. TN visas are available for Canadian and Mexican nationals in qualifying analytical roles.
What qualifications does Tata Consultancy Services expect for Analytics Engineer positions?
TCS typically expects a bachelor's degree or higher in computer science, information systems, or a related quantitative field. Hands-on experience with data transformation tools like dbt, SQL-based modeling, and cloud data platforms such as Snowflake or Redshift is commonly required. Client-facing consulting experience and familiarity with Agile delivery environments are additional factors that strengthen applications.
How do I apply for Analytics Engineer jobs at Tata Consultancy Services?
You can apply directly through the TCS careers portal or through job boards that aggregate their postings. For the best view of which roles are open to visa sponsorship, browse Analytics Engineer listings at TCS on Migrate Mate, which filters specifically for sponsorship-eligible positions. Before applying, confirm your visa status documentation is current and your resume reflects the data stack TCS typically uses in client engagements.
How do I plan my timeline if TCS is filing an H-1B petition on my behalf?
H-1B petitions under the regular cap must be submitted in April for an October 1 start date, meaning you need an offer finalized well before the filing window opens. If you're on OPT, confirm that your authorization covers the gap between your current status and the October start. USCIS premium processing is available and shortens adjudication to 15 business days, which TCS uses in some cases to accelerate onboarding.
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