Customer Experience Cx Jobs in Indiana
Customer Experience Cx jobs in Indiana are open across Evansville, Petersburg, and Carmel and other Indiana metros, with employers like Five Below, Indiana Farm Bureau Insurance, and Best Buy hiring at every experience level. Find a role that fits below and apply directly.
Find Customer Experience Cx JobsOverview
Showing 5 of 18+ Customer Experience Cx jobs
Responsibilities:
- Works closely with customers and discusses our discounts.
- Resolves issues about any of our discounts or programs.
- Reaches out to customers and sets appointments.
- Cross-sells to our customers with regards to the Multi-Line discount.
- Handles incoming calls and answers any questions.
- Collects payments and makes policy changes.
- Sets up bill accounts and works on other simple billing requests.
- Submits claims paperwork that is requested by the claim’s representatives.
- Provides proof of insurance documents that are requested by clients.
- May assist with INFB Health Plans.
- Any additional duties assigned by management.
Requirements for Success:
- High school diploma or GED equivalent.
- 3 years of customer service experience, insurance experience preferred.
- Property & Casualty insurance license required or must be able to obtain this license within a year.
- Working knowledge of Farm Bureau discounts and programs or ability to learn this information quickly.
- Ability to communicate with a variety of audiences.
- Strong time management and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to interact professionally with our internal and external clients.
- Proficient in using Android and Apple phones.
- Ability to have patience and understanding in guiding customers through technology.
IFBI Perks:
- An organization that values work/life balance
- Paid vacation/sick leave
- 401(k) with match
- Fulltime with a Monday - Friday schedule
- Potential for a yearly bonus with a possible payout of up to 20% of the salary
- Contests and incentives
- Benefits eligibility within 30 days of employment
- Negotiable pay based on level of experience
- Collaborate in a team environment
- Paid volunteer hours
Education
Required* High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Responsibilities:
- Works closely with customers and discusses our discounts.
- Resolves issues about any of our discounts or programs.
- Reaches out to customers and sets appointments.
- Cross-sells to our customers with regards to the Multi-Line discount.
- Handles incoming calls and answers any questions.
- Collects payments and makes policy changes.
- Sets up bill accounts and works on other simple billing requests.
- Submits claims paperwork that is requested by the claim’s representatives.
- Provides proof of insurance documents that are requested by clients.
- May assist with INFB Health Plans.
- Any additional duties assigned by management.
Requirements for Success:
- High school diploma or GED equivalent.
- 3 years of customer service experience, insurance experience preferred.
- Property & Casualty insurance license required or must be able to obtain this license within a year.
- Working knowledge of Farm Bureau discounts and programs or ability to learn this information quickly.
- Ability to communicate with a variety of audiences.
- Strong time management and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to interact professionally with our internal and external clients.
- Proficient in using Android and Apple phones.
- Ability to have patience and understanding in guiding customers through technology.
IFBI Perks:
- An organization that values work/life balance
- Paid vacation/sick leave
- 401(k) with match
- Fulltime with a Monday - Friday schedule
- Potential for a yearly bonus with a possible payout of up to 20% of the salary
- Contests and incentives
- Benefits eligibility within 30 days of employment
- Negotiable pay based on level of experience
- Collaborate in a team environment
- Paid volunteer hours
Education
Required* High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See All 18 Customer Experience Cx Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Customer Experience Cx JobsCustomer Experience Cx Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Customer Experience Cx Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- Five Below5
- Indiana Farm Bureau Insurance2
- Best Buy1
- Churchill Downs1
- Industrious1
Top Industries Hiring
- Retail8
- Insurance2
- Airlines1
- Construction & Real Estate1
- Education1
What Indiana Employers Look For
The qualifications that appear most often in customer experience cx jobs across Indiana.
- Proven experience improving CSAT, NPS, or similar customer satisfaction metrics
- Proficiency with CRM and helpdesk platforms such as Salesforce, Zendesk, or Freshdesk
- Strong analytical skills including the ability to interpret customer feedback and journey data
- Experience designing or optimizing end-to-end customer journeys across multiple channels
- Excellent written and verbal communication skills for cross-functional collaboration
- Bachelor's degree in business, communications, marketing, or a related field
Customer Experience Cx Jobs in Indiana: Frequently Asked Questions
How many customer experience cx jobs are there in Indiana?
There are 18+ customer experience cx openings in Indiana on Migrate Mate as of June 2026, with the most roles in Evansville, Petersburg, and Carmel. New positions post regularly as employers across Indiana hire.
How much do customer experience cxes make in Indiana?
Customer experience cxes in Indiana earn a median of about $43,140 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,060 for the lowest 10% to over $62,620 for the top 10%. Pay rises with experience, specialty, and employer.
Which Indiana cities have the most customer experience cx jobs?
Evansville, Petersburg, and Carmel have the most customer experience cx openings in Indiana right now, with additional roles spread across smaller metros statewide.
Which companies hire customer experience cxs in Indiana?
Employers hiring customer experience cxs in Indiana include Five Below, Indiana Farm Bureau Insurance, and Best Buy, based on current listings on Migrate Mate as of June 2026.
Are there remote customer experience cx jobs in Indiana?
Yes. About 6% of customer experience cx openings tied to Indiana are remote or hybrid as of June 2026. The rest are on-site roles based in Indiana metros.
How do I apply for customer experience cx jobs in Indiana?
You can apply to customer experience cx jobs in Indiana directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Indiana location, then apply to each one that fits.
See All 18 Customer Experience Cx Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Customer Experience Cx Jobs