Senior Level Functional Architect Jobs
Senior level functional architect jobs place experienced professionals in charge of solution design, cross-functional alignment, and the technical direction that enterprise programs depend on. Roles are concentrated in Technology & Software, Retail, and Sports & Recreation, with 50% remote or hybrid options available, and employers like Conexess, Apple, and Neocol hiring at this level now.
Find JobsOverview
Showing 5 of 9+ Senior Level Functional Architect jobs
Join a dynamic team of HR professionals in the Apple People Services and Technology organization, focused on providing outstanding employee service using enterprise technology solutions. The People Product Management (PPM) team is looking for an experienced ServiceNow HRSD Functional Architect to drive product delivery, platform governance, and functional design strategy for our ServiceNow HRSD platform.
Description
In this role, you will act as a key functional guide and partner—bridging the gap between business strategy, user experience, and technical execution. Rather than a pure developer or system-configuration role, this is a **product delivery and platform governance** role. You will be responsible for defining functional requirements, mapping efficient workflows, and governing the product roadmap. You will work in lockstep with our IS&T partners, who hold technical and architecture authority, to translate human resource needs into scalable, elegant platform experiences. The ideal candidate has a deep understanding of ServiceNow HRSD modules, excels at process-mapping and partner collaboration, and is comfortable guiding delivery teams in a fast-paced environment.
Minimum Qualifications
- 7+ years of experience in ServiceNow HRSD , with deep functional knowledge of modules such as Case and Knowledge Management, Employee Center (ESC), Employee Journeys, or Employee Document Management (EDMS).
- ServiceNow Certified Implementation Specialist (CIS) – HRSD** or Certified System Administrator (CSA).
- Familiarity with ServiceNow platform capabilities, including Flow Designer, Agent Workspace, Advanced Work Assignment (AWA), and system integration patterns.
- Familiarity with HR systems ecosystems** (e.g., Workday, case routing, and document-retention workflows).
- Demonstrated experience in product delivery and platform governance, specifically managing functional backlogs, writing user stories, and steering delivery timelines.
- Proven success in managing external contractors or consultants to deliver functional specifications and platform configurations.
- Outstanding relationship management skills, with a track record of partnering closely with engineering/IT organizations (IS&T) to ship high-quality enterprise tools.
- Strong communication and facilitation skills, with the ability to advocate for user experience while navigating technical feasibility.
- Education: Bachelor’s degree in Business Administration, Management Information Systems, Human Resources, or related field.
Preferred Qualifications
- Masters Degree
- Certifications in Agile/Scrum** (e.g., CSPO, CSM) or Project Management (PMP) are a plus.
- ServiceNow Certified Technical Architect (CTA)
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.
Join a dynamic team of HR professionals in the Apple People Services and Technology organization, focused on providing outstanding employee service using enterprise technology solutions. The People Product Management (PPM) team is looking for an experienced ServiceNow HRSD Functional Architect to drive product delivery, platform governance, and functional design strategy for our ServiceNow HRSD platform.
Description
In this role, you will act as a key functional guide and partner—bridging the gap between business strategy, user experience, and technical execution. Rather than a pure developer or system-configuration role, this is a **product delivery and platform governance** role. You will be responsible for defining functional requirements, mapping efficient workflows, and governing the product roadmap. You will work in lockstep with our IS&T partners, who hold technical and architecture authority, to translate human resource needs into scalable, elegant platform experiences. The ideal candidate has a deep understanding of ServiceNow HRSD modules, excels at process-mapping and partner collaboration, and is comfortable guiding delivery teams in a fast-paced environment.
Minimum Qualifications
- 7+ years of experience in ServiceNow HRSD , with deep functional knowledge of modules such as Case and Knowledge Management, Employee Center (ESC), Employee Journeys, or Employee Document Management (EDMS).
- ServiceNow Certified Implementation Specialist (CIS) – HRSD** or Certified System Administrator (CSA).
- Familiarity with ServiceNow platform capabilities, including Flow Designer, Agent Workspace, Advanced Work Assignment (AWA), and system integration patterns.
- Familiarity with HR systems ecosystems** (e.g., Workday, case routing, and document-retention workflows).
- Demonstrated experience in product delivery and platform governance, specifically managing functional backlogs, writing user stories, and steering delivery timelines.
- Proven success in managing external contractors or consultants to deliver functional specifications and platform configurations.
- Outstanding relationship management skills, with a track record of partnering closely with engineering/IT organizations (IS&T) to ship high-quality enterprise tools.
- Strong communication and facilitation skills, with the ability to advocate for user experience while navigating technical feasibility.
- Education: Bachelor’s degree in Business Administration, Management Information Systems, Human Resources, or related field.
Preferred Qualifications
- Masters Degree
- Certifications in Agile/Scrum** (e.g., CSPO, CSM) or Project Management (PMP) are a plus.
- ServiceNow Certified Technical Architect (CTA)
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.
See All 9 Senior Level Functional Architect Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsSenior Level Functional Architect Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- Sports & Recreation
- Agriculture & Farming
- Electronics & Hardware
Senior Level Functional Architect Jobs: Frequently Asked Questions
How do I get a senior level functional architect job?
Employers at this level look for demonstrated ownership of end-to-end solution design, not just execution of tasks others defined. A strong candidate brings a history of leading architecture decisions across complex, multi-stakeholder programs, the ability to translate business requirements into scalable technical designs, and experience mentoring junior architects. Certifications in relevant platforms and a portfolio of delivered enterprise solutions sharpen a candidacy considerably.
Which companies hire senior level functional architects?
Companies hiring senior level functional architects right now include Conexess, Apple, and Neocol, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to concentrate in large enterprises and specialized consulting firms that run multi-year transformation programs requiring sustained architectural leadership.
Are there remote senior level functional architect jobs?
Yes, though availability varies by employer and engagement type. About 50% of senior level functional architect openings are remote or hybrid as of November 2026, reflecting strong demand for experienced architects who can lead distributed teams and stakeholder conversations without being on-site full time.
What makes a functional architect role senior level?
Senior level functional architect roles are defined by scope, ownership, and influence. Where a mid-level architect executes within a defined problem space, a senior architect shapes that problem space, owns design decisions with organization-wide impact, and is accountable for outcomes across workstreams. Mentoring other architects and driving standards across teams is typically expected, not optional.
Which industries hire the most senior level functional architects?
Senior Level functional architect roles concentrate in Technology & Software, Retail, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their scale, regulatory complexity, and ongoing digital transformation create sustained demand for architects who can own solutions from strategy through delivery.