How to Cancel Your Migrate Mate Subscription
Learn how to easily cancel your Migrate Mate subscription with our step-by-step guide. Keep access until the end of your billing period.
If you've decided that Migrate Mate isn't the right fit for you at this time, you can cancel your subscription at any time directly from your account settings. This guide will walk you through the cancellation process step by step.
Important: When you cancel, you'll continue to have access to your account until the end of your current billing period. After that, your subscription will not renew.
How to Cancel Your Subscription
Follow these simple steps to cancel your Migrate Mate subscription:
Step 1: Open the Left Navigation Panel
Log into your Migrate Mate account. Move your cursor (or mouse) to the far left side of the screen. The left navigation panel will automatically slide open when you hover near the left edge.
Step 2: Click on Settings
At the bottom of the left navigation panel, you'll see your profile information (name and role) and a gear icon (⚙️) with "Settings" next to it. Click on Settings to access your account settings.
Step 3: Scroll to the Subscription Section
Once you're in Settings, scroll down through the various sections (you'll see options like Past Searches, Support, etc.) until you find the Subscription section.
Step 4: Click Cancel
In the Subscription section, click "Cancel Subscription"
Step 5: Complete Questions
Answer the short questions as prompted.
Step 6: Confirm Your Cancellation
You must answer all questions in order to complete your cancellation. Your cancellation is not complete until you see this screen below:
What Happens After You Cancel?
Once you've successfully canceled your subscription:
✅ Continued Access: You can keep using Migrate Mate until the end of your current billing period
✅ No Future Charges: Your payment method will not be charged again
✅ Easy Reactivation: You can resubscribe at any time if you change your mind
Having Trouble Canceling?
If you're experiencing any issues with the cancellation process, here are some troubleshooting tips:
Can't open the left panel?
Move your cursor slowly to the very edge of the left side of your screen. The panel should appear automatically when you hover near the edge.
Don't see Settings?
Make sure you're logged into the correct account. Settings appears at the bottom of the left navigation panel, below Archive.
Can't find the Subscription section?
After clicking Settings, scroll down through the page. The Subscription section is located between Support and Logout.
Still having issues?
Contact our support team and we'll be happy to help you. You can reach us via https://migratemate.co/support
Frequently Asked Questions
Q: Can I reactivate my subscription later?
A: Yes! You can resubscribe at any time.
Q: What happens to my saved jobs and applications after I cancel?
A: Your account data, including saved jobs, applications, and profile information, will be retained for 30 days in case you decide to return. After 30 days, your data will be permanently deleted in accordance with our privacy policy.
Q: Will I lose access immediately after clicking Cancel?
A: No. You'll continue to have full access to all Migrate Mate features, including job browsing and applications, until the end of your current billing period.
Q: How do I know my cancellation went through?
A: You'll see a confirmation screen showing "Cancellation complete" once you successfully complete all the cancellation steps. You can also check the Subscription section in your Settings to verify your cancellation status.