Senior Level Information Technology Operations Supervisor Jobs

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This Senior Information Security Officer will be a member of the Business Information Security Office (BISO) organization. This role will align to the Global Payment Solutions organization, and supporting Technology and Operations teams, and will work closely with these Front-Line Units (FLUs) to securely deliver against the respective strategies and within risk appetite. This role will engage various levels across the FLUs and requires a deep understanding of the business to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls.

Required Qualifications

• Information Security and/or Payments Technology professional with 10+ years’ experience

• 7+ years of risk management experience with proven ability to effectively apply risk principles to challenging business situations

• 3-5 years’ experience evaluating cyber security controls and providing guidance for application, platform or distributed computing platforms, as well as global regulatory and industry compliance control frameworks and requirements (e.g., HIPAA, SWIFT CSP, PCI DSS, etc.)

• Subject matter expertise in network and application security, vulnerability testing, authentication services, cryptography and key management and development of risk appetite

• Experience with information security and/or architecture for a variation of technology types, including messaging, API gateways, and core payment rails

• Knowledge in Windows, Midrange and Mainframe Platforms with emphasis on security and access controls

• Exceptional executive presentation and communication skills, and a strong aptitude at influencing and problem resolution skills

• Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

• Strong leadership skills and qualities which enable you to work with peers and various levels of management

Desired Qualifications

• Bachelors and/or Master’s degree in Computer Science, Information Technology or related field

Scale/Scope

• Contribute to the ongoing information security initiatives and improvements development, implementation and maintenance of information security for FLU/Ops

• Serves as an Information Security subject matter expert and participates in the development, implementation and maintenance of information security for FLU/Ops

• Provides guidance and advocacy regarding the prioritization of investments that impact information security

• Advises management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs

• Monitors information security trends internal and external to the bank and keeps leadership informed

• Manages quality control and reporting

• Ensures compliance with policies and laws

Risk Management

• Drives GIS/FLU/Ops risk deliverables

• Collaborates with risk partners on info security critical priorities

• Participates in senior FLU/Ops specific Risk Management & Business Continuity Routines

• Identifies and measures global information security (GIS) controls on most critical business processes or channels

Leadership/Strategy

• Ability to build strong Partner relationships with peer technology groups and supported FLU/Ops

• Supports the triage process with the client and helps them understand the GIS support structure

• Drives required risk culture and partnership with peer technology teams and supported FLU/Ops

• Participates in key operating routines to drive information security risk strategy

Skills:

• Cyber Security
• Data Governance
• Executive Presence
• Information Systems Management

Shift:

1st shift (United States of America)

Hours Per Week:

40