IT Operations Manager Jobs in Chicago, IL

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.

Join our team as the expert you are now and create your future.

At Huron, we help healthcare organizations transform their digital capabilities to improve clinical and financial outcomes. As a Manager, within our Healthcare Digital Transformation Solutions (HDTx) team, you will support Huron and client leaders in creating digital strategies that drive meaningful results. You’ll build lasting partnerships with clients, while collaborating with colleagues to solve our client’s most pressing digital challenges.

You will foster a supportive, inclusive environment, empower teams and create a workplace where diverse perspectives are valued. If you’re passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.

As the Healthcare Technical Consulting Manager, you will:

• Partner with clients and IT Leaders to support end-to-end client engagements from strategy development to solution implementation with a focus on digital transformation within the healthcare provider sector

• Oversee project teams providing guidance, mentorship and quality assurance to deliver high-quality work products on time and within budget

• In collaboration with Huron leadership, serve as a trusted advisor to C-level executives and Senior Executives guiding them through complex, high-stakes transformation initiatives

• Support Huron Directors & Senior Directors in advising clients on business strategy, operating model design and digital roadmaps that leverage emerging technologies, such as AI, automation, telehealth and advanced analytics

• Conduct in-depth analysis of provider operations, including clinical administrative workflows to identify inefficiencies and opportunities for technology enable improvement

• Develop compelling business cases that quantify the benefits of transformation including cost reduction, revenue enhancement and improved clinical outcomes

• Execute change management plans to ensure successful adoption of new technologies and workflows by clinical and non-clinical staff

• Navigate complex organizational structures and foster cross-functional collaboration to align technology initiatives with strategic business goals

• Cultivate and expand client relationships, supporting new business development opportunities within existing accounts and potential clients

• Partner a team of consultants in the development of proposals, presentations, and thought leadership related to healthcare transformation and digital innovation.

• Contribute to the growth of the practice by building market presence, expanding service offerings, and mentoring junior consultants

Required:

• Bachelor’s degree required; advanced degrees (e.g., MBA)

• 8+ years of digital consulting experience in consulting or related advisory role with a focus on the healthcare provider sector with significant experience in a Big 4 or top-tier management consultant firm

• Proven track record in leading digital transformation projects involving technology implementation (e.g., ERP, EHR, AI, telehealth) and data analytics. managing scope, budgets, timelines and client relationships

• Deep understanding of healthcare provider operations, including acute care, ambulatory settings, patient access, and clinical workflows

• Demonstrated ability to lead large, complex projects and manage high-performing teams

• Exceptional communication, presentation, and client management skills

• A willingness to travel as needed

• Authorization to work in the United States

Preferred:

• Experience with specific digital technologies or platforms (e.g., Epic, Cerner, Salesforce Health Cloud, ERP solutions)

• Knowledge of emerging healthcare payment models (e.g., value-based care) and associated digital requirements

• Experience with healthcare mergers, acquisitions, and integration

• Certification in relevant areas (e.g., PMP, Lean Six Sigma, CPHIMS)

Position Level

Manager

Country

United States of America