IT Operations Manager Jobs
IT Operations Manager jobs are open across technology, healthcare, financial services, and manufacturing, from team lead to director level, with specializations in IT service management, infrastructure operations, and cloud operations. Find a role that fits from the openings below and apply directly.
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Showing 5 of 476+ IT Operations Manager jobs
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
A brief summary
What you’ll be responsible for
- Deliver high quality, hands-on support diagnosing,troubleshooting and resolving issues successfully, evaluating log, alarms or data to determinethe health of systems and hardware.
- Execute triage and escalation procedures during live shows, including paging appropriate teams and documenting outcomes for post-event review.
- Understand and execute change management activities in a high-availability environment, including assessing the impact of changes before implementation.
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value.
- Effectively manage and oversee IT asset inventories.
- Deploy and modify PC images built by Systems Engineering and deploy and modify network hardware per Network Engineering direction.
- Provide post-event summaries of on-site changes, image updates, or unresolved issues to engineering teams for continuous improvement.
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions.
- Update and maintain documentation and incident report tracking.
- Foster positive, healthy, and enthusiastic relationships with various customers, manage their expectations, and communicate status regularly with customer contacts.
- Perform on-site technical QC prior to and during shows, including verification of peripherals, software versions, image integrity, game server connectivity, audio routing, and real-time troubleshooting of hardware or signal issues.
- Prepare road show kits, including monitors, cables, and supporting hardware.
- Coordinate with the Competitive Operations Team as a technical consultant on stage PC issues.
- Operate and maintain pre-built scripts/applications for use in live show events.
- Other job-related duties as assigned.
This role is for you if
- High school or equivalent diploma
- 1-2 years of corporate setting Windows, Mac or Linux Operating systems support experience
- 1-2 years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 1-2 years of troubleshooting in a multi-user high availability environment experience
- 1-2 years of PC repair, troubleshooting, deployment experience
- Experience in customer-facing roles
- Comfortable with PC imaging and software FOG
- Comfortable with network deployment/configuration software (Meraki Dashboard, Datadog, Netbox)
- Structured cabling experience working with copper and fiber
- Can travel to local and global sites up to 50% of the time
- Ability to interface professionally with customer executives and employees.
- Ability to see problems through to resolution and communicate progress and results to customers.
- High degree of autonomy and ability to self-manage is required.
- Physically capable of picking up and moving computer/broadcast/network hardware (~15-20kgs / 30-45 pounds)
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- 1+ years of scripting language, or 6+ months of system administration experience
- Experience supporting IT, broadcast production, or Audio-Visual systems at live events, conventions, conferences, or relevant gatherings
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
A brief summary
What you’ll be responsible for
- Deliver high quality, hands-on support diagnosing,troubleshooting and resolving issues successfully, evaluating log, alarms or data to determinethe health of systems and hardware.
- Execute triage and escalation procedures during live shows, including paging appropriate teams and documenting outcomes for post-event review.
- Understand and execute change management activities in a high-availability environment, including assessing the impact of changes before implementation.
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value.
- Effectively manage and oversee IT asset inventories.
- Deploy and modify PC images built by Systems Engineering and deploy and modify network hardware per Network Engineering direction.
- Provide post-event summaries of on-site changes, image updates, or unresolved issues to engineering teams for continuous improvement.
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions.
- Update and maintain documentation and incident report tracking.
- Foster positive, healthy, and enthusiastic relationships with various customers, manage their expectations, and communicate status regularly with customer contacts.
- Perform on-site technical QC prior to and during shows, including verification of peripherals, software versions, image integrity, game server connectivity, audio routing, and real-time troubleshooting of hardware or signal issues.
- Prepare road show kits, including monitors, cables, and supporting hardware.
- Coordinate with the Competitive Operations Team as a technical consultant on stage PC issues.
- Operate and maintain pre-built scripts/applications for use in live show events.
- Other job-related duties as assigned.
This role is for you if
- High school or equivalent diploma
- 1-2 years of corporate setting Windows, Mac or Linux Operating systems support experience
- 1-2 years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 1-2 years of troubleshooting in a multi-user high availability environment experience
- 1-2 years of PC repair, troubleshooting, deployment experience
- Experience in customer-facing roles
- Comfortable with PC imaging and software FOG
- Comfortable with network deployment/configuration software (Meraki Dashboard, Datadog, Netbox)
- Structured cabling experience working with copper and fiber
- Can travel to local and global sites up to 50% of the time
- Ability to interface professionally with customer executives and employees.
- Ability to see problems through to resolution and communicate progress and results to customers.
- High degree of autonomy and ability to self-manage is required.
- Physically capable of picking up and moving computer/broadcast/network hardware (~15-20kgs / 30-45 pounds)
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- 1+ years of scripting language, or 6+ months of system administration experience
- Experience supporting IT, broadcast production, or Audio-Visual systems at live events, conventions, conferences, or relevant gatherings
IT Operations Manager Jobs by Experience Level
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Find IT Operations Manager JobsIT Operations Manager Job Market
Who's Hiring
- Amazon54
- SmartStop Self Storage8
- Blue Mantis7
- SAIC5
- Tesla5
Top Industries Hiring
- Technology & Software18
- Retail8
- E-Commerce & Online Marketplaces6
- Manufacturing5
- Healthcare & Medical Services4
What Employers Look For
The qualifications that appear most often in IT operations manager jobs.
- 5 or more years of experience managing IT operations or infrastructure teams
- ITIL Foundation certification or equivalent service management framework knowledge
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Proven ability to manage SLAs, incident response, and change management processes
- Experience with ITSM tools such as ServiceNow, Jira Service Management, or Remedy
- Bachelor's degree in information technology, computer science, or a related field
Tips for Your IT Operations Manager Job Search
Quantify your incident reduction results
IT operations manager resumes that land interviews show specific outcomes: downtime reduced, ticket volumes cut, SLA compliance improved. Replace vague phrases like 'improved performance' with concrete before-and-after results your team actually achieved.
Match your certs to the job stack
Postings split sharply between ITIL-heavy environments and cloud-native shops requiring AWS, Azure, or GCP credentials. Check the tools and frameworks listed in each posting before you apply and lead with the cert set that mirrors what they've asked for.
Apply early to roles that fit
Migrate Mate lists it operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by team size explicitly
IT operations manager responsibilities shift dramatically between managing a three-person helpdesk and overseeing a 40-person NOC team. Filter for postings that name a headcount or budget scope close to your actual experience to avoid mismatched interviews.
Prepare a vendor negotiation story
Hiring managers for this role routinely ask about vendor management in interviews. Have a ready example of a contract renegotiation, a vendor performance issue you resolved, or a cost-reduction initiative you drove through a third-party relationship.
Follow up with a post-interview ops summary
After a final-round interview, sending a short written summary of how you'd approach the team's top operational challenge in the first 90 days sets you apart from candidates who only send a generic thank-you note.
IT Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most it operations managers?
The companies hiring the most it operations managers right now include Amazon, SmartStop Self Storage, and Blue Mantis, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of September 2026. Demand is consistently strong in enterprise technology, managed services, and large healthcare systems.
How many it operations manager jobs are remote?
About 52% of it operations manager openings are fully remote or hybrid as of September 2026, though fully on-site roles remain common where physical infrastructure oversight is required. Sub-areas such as cloud operations management, ITSM program leadership, and vendor management tend to offer the highest concentration of remote-eligible positions.
How do you become an it operations manager?
Most it operations managers start in roles such as systems administrator, network engineer, or IT support lead, then move into team lead positions before stepping into management. Building experience with ITIL processes, earning a relevant certification, and demonstrating you can manage incidents and vendor relationships at scale are the key steps that open the door to manager-level roles.
How do you get hired as an it operations manager with little experience?
Candidates with limited formal management experience should focus on roles titled IT operations team lead or IT supervisor, which serve as direct stepping stones. Highlight any incident command experience, on-call ownership, or cross-functional projects you led, even informally. An ITIL Foundation cert signals process fluency and addresses the credibility gap hiring managers see most often with early-career applicants.
What does the it operations manager interview process look like?
The process typically starts with a recruiter screen focused on your ops background and team size, followed by a technical panel where you walk through your incident management approach, tooling experience, and how you handle SLA breaches. A final round usually includes a scenario-based discussion or a short presentation on how you'd improve the team's current operational posture, sometimes in front of senior IT leadership.
Where can I find and apply to it operations manager jobs?
You can find and apply to it operations manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing from the same place.
See All 476+ IT Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find IT Operations Manager Jobs