Remote IT Operations Manager Jobs
Remote IT Operations Manager jobs are available nationwide at employers like Veeva Systems, Viant Medical, and Miratech and other distributed teams, at every experience level. See the openings below and apply to the ones that match your experience.
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Senior Specialist, IT Network Support – Operations
Remote | Travel Throughout U.S. & Canada | Airport Environment
$92,000 - $100,000 / year
Build the Networks That Keep Airports Running
At SSP America, technology powers millions of traveler experiences every year. We're looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America.
This isn't a desk-only support role.
You'll partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world.
If you enjoy solving challenging network problems, building scalable infrastructure, and working directly with operations teams in the field, we'd like to talk with you.
What You'll Do
- Design, implement, and support enterprise network infrastructure across airport locations
- Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels
- Serve as the escalation point for advanced network troubleshooting
- Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments
- Monitor network performance and proactively identify improvements
- Maintain network security standards and support compliance initiatives
- Review and validate network diagrams and technical documentation
- Lead network-related projects from planning through implementation
- Collaborate with vendors, airport authorities, business partners, and internal stakeholders
What You Bring
- 5+ years of hands-on network engineering, network support, or infrastructure experience
- Strong troubleshooting experience in enterprise networking environments
- Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies
- Experience reading and creating network topology diagrams
- Knowledge of network security best practices and standards
- Ability to communicate technical concepts to non-technical audiences
- Willingness to travel extensively throughout the U.S. and Canada
Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field
- Cisco Meraki experience
- Knowledge of VPN, PCI, POS environments
- Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge
- Experience supporting distributed multi-site environments
Why SSP?
- Remote position with significant field exposure
- Opportunity to influence technology across hundreds of restaurant locations
- Work on new airport openings and major infrastructure projects
- Collaborative environment with Operations, Construction, and IT leadership
- Competitive compensation and benefits
- Dynamic hospitality environment across multiple airport locations
- Career growth within a global airport hospitality company
- Comprehensive benefits including medical, dental, vision, and retirement programs
- Paid time off and paid holidays
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Senior Specialist, IT Network Support – Operations
Remote | Travel Throughout U.S. & Canada | Airport Environment
$92,000 - $100,000 / year
Build the Networks That Keep Airports Running
At SSP America, technology powers millions of traveler experiences every year. We're looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America.
This isn't a desk-only support role.
You'll partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world.
If you enjoy solving challenging network problems, building scalable infrastructure, and working directly with operations teams in the field, we'd like to talk with you.
What You'll Do
- Design, implement, and support enterprise network infrastructure across airport locations
- Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels
- Serve as the escalation point for advanced network troubleshooting
- Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments
- Monitor network performance and proactively identify improvements
- Maintain network security standards and support compliance initiatives
- Review and validate network diagrams and technical documentation
- Lead network-related projects from planning through implementation
- Collaborate with vendors, airport authorities, business partners, and internal stakeholders
What You Bring
- 5+ years of hands-on network engineering, network support, or infrastructure experience
- Strong troubleshooting experience in enterprise networking environments
- Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies
- Experience reading and creating network topology diagrams
- Knowledge of network security best practices and standards
- Ability to communicate technical concepts to non-technical audiences
- Willingness to travel extensively throughout the U.S. and Canada
Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field
- Cisco Meraki experience
- Knowledge of VPN, PCI, POS environments
- Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge
- Experience supporting distributed multi-site environments
Why SSP?
- Remote position with significant field exposure
- Opportunity to influence technology across hundreds of restaurant locations
- Work on new airport openings and major infrastructure projects
- Collaborative environment with Operations, Construction, and IT leadership
- Competitive compensation and benefits
- Dynamic hospitality environment across multiple airport locations
- Career growth within a global airport hospitality company
- Comprehensive benefits including medical, dental, vision, and retirement programs
- Paid time off and paid holidays
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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Find JobsRemote IT Operations Manager Job Market
Who's Hiring
- Veeva Systems5
- Viant Medical4
- Miratech3
- Whatnot2
- Henderson Engineers2
Top Industries Hiring
- Technology & Software18
- Consulting & Professional Services7
- Medical Devices5
- Energy3
- Retail3
What Employers Look For
The qualifications that appear most often in remote IT operations manager jobs.
- 5 or more years of experience managing IT operations or infrastructure teams
- ITIL Foundation certification or equivalent service management framework knowledge
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Proven ability to manage SLAs, incident response, and change management processes
- Experience with ITSM tools such as ServiceNow, Jira Service Management, or Remedy
- Bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote IT Operations Manager Job Search
Quantify your incident reduction results
IT operations manager resumes that land interviews show specific outcomes: downtime reduced, ticket volumes cut, SLA compliance improved. Replace vague phrases like 'improved performance' with concrete before-and-after results your team actually achieved.
Match your certs to the job stack
Postings split sharply between ITIL-heavy environments and cloud-native shops requiring AWS, Azure, or GCP credentials. Check the tools and frameworks listed in each posting before you apply and lead with the cert set that mirrors what they've asked for.
Apply early to roles that fit
Migrate Mate lists it operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by team size explicitly
IT operations manager responsibilities shift dramatically between managing a three-person helpdesk and overseeing a 40-person NOC team. Filter for postings that name a headcount or budget scope close to your actual experience to avoid mismatched interviews.
Prepare a vendor negotiation story
Hiring managers for this role routinely ask about vendor management in interviews. Have a ready example of a contract renegotiation, a vendor performance issue you resolved, or a cost-reduction initiative you drove through a third-party relationship.
Follow up with a post-interview ops summary
After a final-round interview, sending a short written summary of how you'd approach the team's top operational challenge in the first 90 days sets you apart from candidates who only send a generic thank-you note.
Remote IT Operations Manager Jobs: Frequently Asked Questions
How do I get a remote IT operations manager job?
Target companies that already run distributed teams, since they hire remotely by default and know how to onboard someone they never meet in person. Remote IT operations manager employers screen hard for self-direction and clear written communication on top of the core skills, so show evidence you can own work without someone over your shoulder. Apply to the openings above that match your experience.
Which companies hire remote IT operations managers?
Companies hiring remote IT operations managers include Veeva Systems, Viant Medical, and Miratech, based on current remote listings on Migrate Mate as of June 2026. Remote-first firms and large companies running distributed teams post the most remote IT operations manager roles.
Can you get a remote IT operations manager job with no experience?
Yes, but it is harder than an on-site role, because remote work expects you to operate independently from the start. Entry-level remote IT operations manager openings do exist, especially at remote-first companies, and a portfolio of real work helps more than a long resume. Applying broadly to the roles that fit improves your odds.
Do you need a degree for remote IT operations manager jobs?
Not always. Many employers hire remote IT operations managers on demonstrated skills and prior work rather than a specific degree, though some larger companies still prefer one. Showing relevant results matters more than a credential for most remote IT operations manager roles.
Which industries hire the most remote IT operations managers?
The sectors hiring the most remote IT operations managers are Technology & Software, Consulting & Professional Services, and Medical Devices, based on current remote listings on Migrate Mate as of June 2026. These sectors run distributed teams and hire IT operations managers remotely most consistently.
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