Mid Level IT Operations Manager Jobs
Mid level it operations manager jobs go to professionals ready to own infrastructure projects end to end, coordinate cross-functional teams, and resolve escalations without constant oversight. Openings run across Technology & Software, Retail, and E-Commerce & Online Marketplaces, with a mix of on-site, hybrid, and remote positions, and employers like Amazon, TikTok, and Whatnot hiring at this level now.
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DESCRIPTION
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, IL, Channahon - 116,800.00 - 160,000.00 USD annually
USA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually
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Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
- Government & Public Sector
- Banking & Financial Services
Mid Level IT Operations Manager Jobs: Frequently Asked Questions
How do I get a mid level it operations manager job?
Position yourself by leading with specific ownership: projects you ran independently, incidents you resolved, or processes you improved. Highlight experience coordinating across teams, managing vendors, or overseeing helpdesk and infrastructure functions. Tailor your resume to show measurable outcomes, not just responsibilities. Certifications like ITIL or CompTIA Network+ signal operational depth that hiring managers at this level look for.
Which companies hire mid level it operations managers?
Companies hiring mid level it operations managers right now include Amazon, TikTok, and Whatnot, based on current listings on Migrate Mate as of November 2026. At this level, hiring covers a broad range of employers, from mid-size enterprises building out their IT functions to large organizations backfilling experienced individual contributors in operations and infrastructure roles.
Are there remote mid level it operations manager jobs?
Yes, though availability varies by employer and role scope. About 13% of mid level it operations manager openings are remote or hybrid as of November 2026, with fully remote positions more common at companies with distributed infrastructure teams. Roles requiring hands-on data center or hardware management tend to remain on-site or hybrid.
How do I move up to a mid level it operations manager role?
The path from entry level to mid level is built through demonstrated ownership over time. Focus on taking the lead on discrete projects, deepening expertise in areas like network administration, cloud platforms, or ITSM tools, and documenting measurable impact. Seeking out cross-team coordination experience and earning a recognized certification, such as ITIL Foundation, signals readiness for increased responsibility to hiring managers.
Which industries hire the most mid level it operations managers?
Mid Level it operations manager roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of November 2026. These sectors tend to run complex, always-on IT environments where experienced operations professionals are needed to maintain uptime, manage vendors, and support distributed teams without senior-level hand-holding.