Mid Level Technical Services Analyst Jobs
Mid level technical services analyst jobs go to professionals ready to own service delivery projects end to end, mentor junior analysts, and make technical decisions with limited oversight. Openings run across Technology & Software, Consulting & Professional Services, and Manufacturing, with employers like Amazon, TEKsystems, and Google hiring at this level now.
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Position Overview
Help customers solve real-world challenges with technology that shapes how things are designed and made. Autodesk is seeking an AECO Technical Specialist to join its Territory Technical Specialist Team in North America.
You’ll partner with Sales teams, customers, and partners to uncover business needs, define desired outcomes, and shape comprehensive technical solutions. You’ll lead technical discussions and demonstrations, help advance opportunities, and apply proven approaches across customers.
You’ll also bring an understanding of AI and agentic development, including how agents can support AECO workflows and how to assess their results, limitations, and need for human oversight.
Responsibilities
- Solve customer challenges: Understand customer needs and connect them to practical Autodesk solutions that can make a measurable difference
- Bring technology to life: Lead technical conversations, demonstrations, and solution discussions that help customers see what’s possible
- Accelerate opportunities: Use your technical expertise at the right moments to build confidence, remove obstacles, and help sales opportunities move forward
- Explore agentic workflows: Identify suitable AECO use cases for AI agents, such as coordinating information, assisting with repetitive multi-step tasks, or connecting tools and workflows
- Prototype and evaluate: Develop or guide proofs of concept for agentic solutions; assess their usefulness, reliability, limitations, and fit with customer requirements
- Scale what works: Apply proven solution approaches across multiple customers, adapting them thoughtfully rather than starting from scratch each time
- Collaborate across the ecosystem: Work alongside Autodesk sellers, partners, and customers to create a seamless experience from initial conversation through solution adoption
- Create consistency and impact: Help establish repeatable ways of working that allow Autodesk to reach more customers while maintaining a high-quality technical experience
Minimum Qualifications
- 5+ years of experience in AECO, including roles in architecture, engineering, construction administration, infrastructure, transportation, or related areas
- Working knowledge of AECO workflows and the technology used to plan, design, construct, operate, or maintain buildings and infrastructure
- Experience engaging customers or project stakeholders to understand business challenges and desired outcomes
- Experience applying, evaluating, or integrating technology to address real-world workflow or business needs
- Experience using AI and emerging technologies to improve workflows, automate tasks, or extend software capabilities, including an understanding of agentic development—how agents use context and tools to perform multi-step tasks, and how to evaluate their outputs and limitations
- Strong presentation, communication, and collaboration skills; able to explain technical concepts to varied audiences and manage multiple priorities
Preferred Qualifications
- Experience with public-sector owners, such as cities, airports, or other large infrastructure organizations
- Familiarity or expertise with Autodesk tools and solutions relevant to AECO workflows
- Familiarity with Bentley products and workflows relevant to civil and infrastructure work
- Hands-on experience building or testing AI agents or other AI-powered workflow solutions, including connections to tools, APIs, or data sources
- Experience creating reusable demonstrations, solution patterns, or technical guidance
- Experience contributing to technology strategy, digital transformation, or adoption, or working with vendors, partners, or consultants
- Understanding of MEP workflows and how they fit within AECO environments is a plus, but not required
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based sales roles, we expect a starting On-Target Earnings (OTE) between $126,200 and $226,160. OTE is comprised of base salary plus commission target for sales roles. Offers are based on the candidate’s experience and geographic location and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
Position Overview
Help customers solve real-world challenges with technology that shapes how things are designed and made. Autodesk is seeking an AECO Technical Specialist to join its Territory Technical Specialist Team in North America.
You’ll partner with Sales teams, customers, and partners to uncover business needs, define desired outcomes, and shape comprehensive technical solutions. You’ll lead technical discussions and demonstrations, help advance opportunities, and apply proven approaches across customers.
You’ll also bring an understanding of AI and agentic development, including how agents can support AECO workflows and how to assess their results, limitations, and need for human oversight.
Responsibilities
- Solve customer challenges: Understand customer needs and connect them to practical Autodesk solutions that can make a measurable difference
- Bring technology to life: Lead technical conversations, demonstrations, and solution discussions that help customers see what’s possible
- Accelerate opportunities: Use your technical expertise at the right moments to build confidence, remove obstacles, and help sales opportunities move forward
- Explore agentic workflows: Identify suitable AECO use cases for AI agents, such as coordinating information, assisting with repetitive multi-step tasks, or connecting tools and workflows
- Prototype and evaluate: Develop or guide proofs of concept for agentic solutions; assess their usefulness, reliability, limitations, and fit with customer requirements
- Scale what works: Apply proven solution approaches across multiple customers, adapting them thoughtfully rather than starting from scratch each time
- Collaborate across the ecosystem: Work alongside Autodesk sellers, partners, and customers to create a seamless experience from initial conversation through solution adoption
- Create consistency and impact: Help establish repeatable ways of working that allow Autodesk to reach more customers while maintaining a high-quality technical experience
Minimum Qualifications
- 5+ years of experience in AECO, including roles in architecture, engineering, construction administration, infrastructure, transportation, or related areas
- Working knowledge of AECO workflows and the technology used to plan, design, construct, operate, or maintain buildings and infrastructure
- Experience engaging customers or project stakeholders to understand business challenges and desired outcomes
- Experience applying, evaluating, or integrating technology to address real-world workflow or business needs
- Experience using AI and emerging technologies to improve workflows, automate tasks, or extend software capabilities, including an understanding of agentic development—how agents use context and tools to perform multi-step tasks, and how to evaluate their outputs and limitations
- Strong presentation, communication, and collaboration skills; able to explain technical concepts to varied audiences and manage multiple priorities
Preferred Qualifications
- Experience with public-sector owners, such as cities, airports, or other large infrastructure organizations
- Familiarity or expertise with Autodesk tools and solutions relevant to AECO workflows
- Familiarity with Bentley products and workflows relevant to civil and infrastructure work
- Hands-on experience building or testing AI agents or other AI-powered workflow solutions, including connections to tools, APIs, or data sources
- Experience creating reusable demonstrations, solution patterns, or technical guidance
- Experience contributing to technology strategy, digital transformation, or adoption, or working with vendors, partners, or consultants
- Understanding of MEP workflows and how they fit within AECO environments is a plus, but not required
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based sales roles, we expect a starting On-Target Earnings (OTE) between $126,200 and $226,160. OTE is comprised of base salary plus commission target for sales roles. Offers are based on the candidate’s experience and geographic location and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
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Find JobsMid Level Technical Services Analyst Job Market
Who's Hiring
- Amazon78
- TEKsystems18
- Google17
- Engineered Air17
- Fortinet16
Top Industries Hiring
- Technology & Software241
- Consulting & Professional Services76
- Manufacturing57
- Banking & Financial Services44
- Electronics & Hardware36
Mid Level Technical Services Analyst Jobs: Frequently Asked Questions
How do I get a mid level technical services analyst job?
Position your experience around ownership, not just participation. Highlight projects where you led troubleshooting, coordinated across teams, or improved service processes without close supervision. Tailor your resume to show measurable outcomes, such as reduced ticket resolution times or improved client satisfaction scores. Certifications in ITIL, CompTIA, or relevant platforms strengthen your candidacy at this level.
Which companies hire mid level technical services analysts?
Companies hiring mid level technical services analysts right now include Amazon, TEKsystems, and Google, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a wide range of employers, including managed service providers, enterprise technology firms, and large organizations running complex internal support or client-facing technical operations.
Are there remote mid level technical services analyst jobs?
Yes, though availability varies by employer and industry. About 31% of mid level technical services analyst openings are remote or hybrid as of November 2026, reflecting strong demand for analysts who can manage service workflows, communicate with stakeholders, and resolve technical issues without being on site full time.
How do I move up to a mid level technical services analyst role?
Moving into a mid level role comes from consistently taking on more responsibility in your early years. Build depth in a core technical area, volunteer to lead smaller projects, and start documenting your impact with concrete outcomes. Analysts who earn mid level consideration show they can operate independently, handle ambiguous problems, and contribute to process improvements without being directed at every step.
Which industries hire the most mid level technical services analysts?
Mid Level technical services analyst roles concentrate in Technology & Software, Consulting & Professional Services, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on technical service functions to support complex operations, maintain client relationships, and keep systems running reliably, which drives consistent demand for experienced analysts who can take ownership of that work.