Mid Level Service Desk Administrator Jobs
Mid level service desk administrator jobs go to professionals ready to own incident workflows end to end, mentor junior technicians, and resolve escalations with minimal supervision. Openings at this level are 22% remote or hybrid across Technology & Software, Education, and Healthcare & Medical Services, with Jobot, Infojini, and New York University hiring at this level now.
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INTRODUCTION
We are seeking a highly skilled Senior Oracle Database Administrator (DBA) to join our team. The ideal candidate will be responsible for the design, implementation, administration, and maintenance of Oracle databases. This role requires expertise in database performance tuning, high availability, security, and disaster recovery. The Senior Oracle DBA will work closely with developers, system administrators, and business stakeholders to ensure database systems are optimized, secure, and aligned with business needs.
ROLE AND RESPONSIBILITIES
Database Administration & Maintenance
- Install, configure, and upgrade Oracle databases (including RAC, ASM, and Data Guard).
- Monitor and optimize database performance, ensuring high availability and reliability.
- Perform backup, recovery, and disaster recovery planning using RMAN and other tools.
- Troubleshoot database-related issues, working closely with application and infrastructure teams.
Performance Tuning & Optimization
- Identify and resolve performance bottlenecks using tools like AWR, ADDM, and SQL Tuning Advisor.
- Optimize SQL queries and database indexing strategies for improved performance.
- Implement partitioning, compression, and other techniques to enhance efficiency.
Security & Compliance
- Implement database security policies, user access controls, and encryption techniques.
- Conduct regular security audits and vulnerability assessments.
High Availability & Disaster Recovery
- Configure and manage Oracle RAC, Data Guard, and GoldenGate for HA and replication.
- Develop and test disaster recovery plans, ensuring minimal downtime in case of failures.
Automation & Scripting
- Develop scripts using Shell, PL/SQL, or Python for database automation and monitoring.
- Implement Infrastructure as Code (IaC) solutions for database provisioning and maintenance.
Collaboration & Documentation
- Work with developers to optimize database schemas and queries.
- Document database architecture, configurations, and standard operating procedures.
- Provide mentorship and guidance to junior DBAs and support teams.
BASIC QUALIFICATIONS
- Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
- Expertise in Oracle Cloud Infrastructure, Oracle 19c/21c, Oracle RAC, ASM, Data Guard, and Exadata.
- Strong knowledge of SQL, PL/SQL, and performance tuning techniques.
- Experience with Oracle Enterprise Manager (OEM) for monitoring and administration.
- Hands-on experience with Unix/Linux environments and shell scripting.
- Strong troubleshooting and problem-solving skills.
PREFERRED QUALIFICATIONS
- Knowledge of DevOps tools (Ansible, Terraform) for database automation.
- Exposure to NoSQL or other RDBMS (PostgreSQL, MySQL) is an advantage.
- Certifications such as Oracle Certified Professional (OCP) or Oracle Certified Master (OCM) are a plus.
COMPENSATION
- Salary Range: $101,500.00 - $169,100.00 per year
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
BENEFITS
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
EOE, including disability/vets
INTRODUCTION
We are seeking a highly skilled Senior Oracle Database Administrator (DBA) to join our team. The ideal candidate will be responsible for the design, implementation, administration, and maintenance of Oracle databases. This role requires expertise in database performance tuning, high availability, security, and disaster recovery. The Senior Oracle DBA will work closely with developers, system administrators, and business stakeholders to ensure database systems are optimized, secure, and aligned with business needs.
ROLE AND RESPONSIBILITIES
Database Administration & Maintenance
- Install, configure, and upgrade Oracle databases (including RAC, ASM, and Data Guard).
- Monitor and optimize database performance, ensuring high availability and reliability.
- Perform backup, recovery, and disaster recovery planning using RMAN and other tools.
- Troubleshoot database-related issues, working closely with application and infrastructure teams.
Performance Tuning & Optimization
- Identify and resolve performance bottlenecks using tools like AWR, ADDM, and SQL Tuning Advisor.
- Optimize SQL queries and database indexing strategies for improved performance.
- Implement partitioning, compression, and other techniques to enhance efficiency.
Security & Compliance
- Implement database security policies, user access controls, and encryption techniques.
- Conduct regular security audits and vulnerability assessments.
High Availability & Disaster Recovery
- Configure and manage Oracle RAC, Data Guard, and GoldenGate for HA and replication.
- Develop and test disaster recovery plans, ensuring minimal downtime in case of failures.
Automation & Scripting
- Develop scripts using Shell, PL/SQL, or Python for database automation and monitoring.
- Implement Infrastructure as Code (IaC) solutions for database provisioning and maintenance.
Collaboration & Documentation
- Work with developers to optimize database schemas and queries.
- Document database architecture, configurations, and standard operating procedures.
- Provide mentorship and guidance to junior DBAs and support teams.
BASIC QUALIFICATIONS
- Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
- Expertise in Oracle Cloud Infrastructure, Oracle 19c/21c, Oracle RAC, ASM, Data Guard, and Exadata.
- Strong knowledge of SQL, PL/SQL, and performance tuning techniques.
- Experience with Oracle Enterprise Manager (OEM) for monitoring and administration.
- Hands-on experience with Unix/Linux environments and shell scripting.
- Strong troubleshooting and problem-solving skills.
PREFERRED QUALIFICATIONS
- Knowledge of DevOps tools (Ansible, Terraform) for database automation.
- Exposure to NoSQL or other RDBMS (PostgreSQL, MySQL) is an advantage.
- Certifications such as Oracle Certified Professional (OCP) or Oracle Certified Master (OCM) are a plus.
COMPENSATION
- Salary Range: $101,500.00 - $169,100.00 per year
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
BENEFITS
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
EOE, including disability/vets
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Find JobsMid Level Service Desk Administrator Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software28
- Education18
- Healthcare & Medical Services14
- Consulting & Professional Services14
- Construction & Real Estate9
Mid Level Service Desk Administrator Jobs: Frequently Asked Questions
How do I get a mid level service desk administrator job?
Position yourself around ownership, not just task completion. Highlight experiences where you led a troubleshooting effort, improved a support process, or handled escalations independently. Emphasize certifications like CompTIA A+, ITIL Foundation, or Microsoft 365 credentials. Tailor your resume to show measurable impact, such as reduced ticket resolution times or increased first-call resolution rates, rather than a list of daily duties.
Which companies hire mid level service desk administrators?
Companies hiring mid level service desk administrators right now include Jobot, Infojini, and New York University, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from mid-size to enterprise organizations with established IT support operations that need experienced technicians who can work independently and handle complex user environments.
Are there remote mid level service desk administrator jobs?
Yes, though availability varies by employer and role scope. About 22% of mid level service desk administrator openings are remote or hybrid as of November 2026, reflecting strong demand for experienced support professionals who can manage tickets, users, and systems without on-site supervision. Fully remote roles often require stronger documentation habits and comfort with remote monitoring tools.
How do I move up to a mid level service desk administrator role?
Moving from entry level into a mid level service desk administrator role comes from deliberately deepening your technical range and taking on greater responsibility over time. Focus on mastering ticketing systems, Active Directory, and common enterprise software, then volunteer for escalated issues and cross-functional projects. Earning an ITIL or CompTIA certification and demonstrating consistent, measurable improvements in support quality signals readiness for this level.
Which industries hire the most mid level service desk administrators?
Mid Level service desk administrator roles concentrate in Technology & Software, Education, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because their complex user environments, compliance requirements, and large employee bases create sustained demand for experienced service desk professionals who can manage support operations with limited escalation.