IT Support Jobs
IT Support jobs are open across healthcare, finance, education, retail, and government at every level from entry-level technician to senior systems administrator, with specializations in help desk, desktop support, and network troubleshooting. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 1,645+ IT Support jobs
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
IT Support Jobs by Experience Level
Top Cities Hiring IT Supports
Explore IT support openings in the cities hiring most right now.
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Find IT Support JobsIT Support Job Market
Who's Hiring
- Gr8ttek66
- Amazon61
- Cognizant15
- Rocket Lab USA13
- Courser7
Top Industries Hiring
- Technology & Software12
- Healthcare & Medical Services8
- Education5
- Manufacturing5
- Automotive3
What Employers Look For
The qualifications that appear most often in IT support jobs.
- CompTIA A+ certification or equivalent hands-on help desk experience
- Proficiency troubleshooting Windows and macOS operating systems
- Experience with Active Directory user account management and permissions
- Familiarity with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Strong written and verbal communication skills for end-user support
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your IT Support Job Search
Tailor your resume to ticket metrics
IT support hiring managers want to see volume and outcomes, not just duties. Mention how many tickets you resolved per week, your average resolution time, and your first-call resolution rate. Specific numbers make your resume stand out over vague descriptions of daily tasks.
List certifications above your work history
CompTIA A+, Network+, and Microsoft certifications are filtering criteria on most IT support job postings. Placing them in a dedicated section near the top of your resume ensures recruiters and applicant tracking systems catch them before they reach your experience section.
Apply early to roles that fit
Migrate Mate lists it support openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by environment type
IT support roles differ significantly between corporate, managed service provider, and K-12 or higher education settings. Target postings that match the environment you have experience in, since interviewers will probe your familiarity with that specific user base and infrastructure setup.
Practice troubleshooting walkthroughs before interviews
Most IT support interviews include a scenario question like 'A user can't connect to the VPN, walk me through how you'd diagnose it.' Practice talking through your diagnostic steps out loud, because interviewers are evaluating your structured thinking as much as your technical knowledge.
Negotiate shift differentials and on-call pay
Many it support roles include evening, weekend, or on-call coverage expectations. Before accepting an offer, ask directly how on-call rotations are structured and whether shift differentials or additional compensation apply, since these details are rarely included in the initial offer letter.
IT Support Jobs: Frequently Asked Questions
Which companies are hiring the most it supports?
The companies hiring the most it supports right now include Gr8ttek, Amazon, and Cognizant, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of September 2026. Healthcare systems, large enterprises, and managed service providers consistently post the highest volume of IT support roles.
How many it support jobs are remote?
About 32% of it support openings are fully remote or hybrid as of September 2026, though this varies significantly by specialization. Remote roles are most common in help desk and cloud systems support, where physical hardware access is not required, while desktop support and on-site technician roles remain almost entirely in-person.
How do you become a it support?
Start by earning a CompTIA A+ certification, which is the most widely recognized entry-level credential for IT support roles. Build hands-on experience through a home lab, volunteer IT work, or an internship. Then apply to help desk or tier-one support roles and work toward Network+ or Microsoft certifications as you gain experience on the job.
How do you get hired as a it support with little or no experience?
Focus on entry-level help desk and desktop support roles, which commonly accept candidates without formal experience if you hold a CompTIA A+ certification. Build a simple home lab to troubleshoot real problems and document what you learn. Applying to managed service providers is often a faster path into the field than applying to large enterprises, since MSPs hire in higher volumes.
What does the it support interview process look like?
Most IT support interviews include an initial phone screen with a recruiter, followed by a technical interview where you walk through a troubleshooting scenario step by step. Some employers add a practical skills assessment involving a simulated ticket or hands-on task. Final rounds typically include a conversation with a team lead or IT manager focused on communication style and customer service approach.
Where can I find and apply to it support jobs?
You can find and apply to it support jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, find the ones that match your experience and specialization, and apply directly to each listing that fits.
See All 1,645+ IT Support Jobs
Find roles that match your experience and apply in just a few clicks.
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