IT Support Jobs in Los Angeles, CA
IT Support jobs in Los Angeles are concentrated across the entertainment, technology, and healthcare sectors, with strong demand in Downtown Los Angeles, Culver City, and El Segundo from studios, tech firms, and hospital networks. Employers hiring right now include PlayStation, HDR, and SKIMS. See the openings below and apply to the ones that match your experience.
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At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms.
Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles office.
This position is a full-time on site position.
The Position
This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
Key Responsibilities:
- Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
- Collect and track equipment from departed end users following standardized asset tracking procedures.
- Provide support for video conferencing and related A/V on-site systems.
- Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
- Coordinate user requirements with regional supervisors, management, and other IT teams.
- Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
- Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
- Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
- Adhere to organizational change management processes.
- Perform special duties, tasks, or projects, as required.
Qualifications
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
- Windows 10 & Windows 11 Operating Systems
- Microsoft Office O365 with a strong acumen in Outlook
- Desktop client v. web-based applications
- Active Directory & Azure AD
- Zoom Rooms & Microsoft Teams
- Desktop Driver Controls
- All-in-One Monitors
- VPN, Remote Access, & Cloud Network Access
- Virtual Desktop Environments and Functions
- Cloud & On-Prem Telephony functions
- Desktop imaging & BIOS controls
- LAN and SD-WAN support
- Minimum 3 years working in ITSM and ITIL environments.
- Self-starter with the ability to manage own time effectively and work autonomously.
- Ability to lift and move items up to 50 lbs.
- Ability to travel throughout the region, if needed.
- Experience working in an environment that promotes active listening, transparency, and customer-centric service.
- Experience in system operations and/or administration a plus.
- Prior law firm experience a big plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
- ITIL4 certification preferred (in-house training is available).
Education
- Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Please review the official posters for detailed information regarding your rights and protections
Download the E-Verify Participation Poster (English & Spanish)
Download the Right to Work Poster (English & Spanish)
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See All 198+ IT Support Jobs in Los Angeles
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Find IT Support JobsIT Support Job Market in Los Angeles
Who's Hiring
- PlayStation16

- HDR8

- SKIMS8

- Zones8

- Altruist8

Top Industries Hiring
- Technology & Software16
- Construction & Real Estate8
- Consulting & Professional Services8
IT Support Jobs in Los Angeles: Frequently Asked Questions
How do I get a it support job in Los Angeles?
Focus your search on the industries driving the most demand in Los Angeles: entertainment and media production, technology startups, and large healthcare networks. Concentrations of roles appear in Downtown Los Angeles, Culver City, and the South Bay. Candidates who hold CompTIA A+ or Network+ certifications and have hands-on experience with macOS environments stand out, since many local studios and creative agencies run Apple-heavy infrastructure.
Which companies hire it supports in Los Angeles?
Employers hiring it supports in Los Angeles right now include PlayStation, HDR, and SKIMS, based on current listings on Migrate Mate as of November 2026. The local market includes a wide mix of entertainment studios, regional health systems, financial services firms, and mid-size technology companies, giving candidates a broad range of environments to target.
Are there remote it support jobs in Los Angeles?
Yes, though remote availability depends heavily on the role. Desk-side support and hardware troubleshooting positions are typically on-site, while service desk, IT coordination, and systems monitoring roles are more commonly hybrid or remote. About 44% of it support openings tied to Los Angeles are remote or hybrid as of November 2026. Remote roles in the area most often come from technology companies and large enterprise employers in the region.
How can I get a it support job in Los Angeles with little or no experience?
The most realistic entry path in Los Angeles is targeting helpdesk or desktop support roles at healthcare systems like Cedars-Sinai or UCLA Health, which regularly hire entry-level candidates and offer structured onboarding. Community colleges across Los Angeles County run IT certification programs that local employers recognize. Entry-level roles at managed service providers serving the entertainment industry are also common first steps, since those companies cycle through volume support staff.
Which industries hire the most it supports in Los Angeles?
The sectors hiring the most it supports in Los Angeles are Technology & Software, Construction & Real Estate, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. Los Angeles's unusually large entertainment and media infrastructure, combined with its growing biotech corridor and dense hospital network, creates consistent demand across multiple industries rather than a single dominant sector.
Related Jobs in California
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