IT Support Jobs in California
IT Support jobs in California are among the most active in the country, with demand concentrated in technology, entertainment, healthcare, and higher education. San Jose, Los Angeles, and San Diego are the largest hiring markets, anchored by employers such as Kaiser Permanente, Apple, and the University of California system. The most in-demand specialties are cloud infrastructure support, end-user systems administration, and cybersecurity helpdesk. See the openings below and apply to the ones that match your experience.
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At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms.
Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles office.
This position is a full-time on site position.
The Position
This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
Key Responsibilities:
- Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
- Collect and track equipment from departed end users following standardized asset tracking procedures.
- Provide support for video conferencing and related A/V on-site systems.
- Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
- Coordinate user requirements with regional supervisors, management, and other IT teams.
- Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
- Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
- Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
- Adhere to organizational change management processes.
- Perform special duties, tasks, or projects, as required.
Qualifications
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
- Windows 10 & Windows 11 Operating Systems
- Microsoft Office O365 with a strong acumen in Outlook
- Desktop client v. web-based applications
- Active Directory & Azure AD
- Zoom Rooms & Microsoft Teams
- Desktop Driver Controls
- All-in-One Monitors
- VPN, Remote Access, & Cloud Network Access
- Virtual Desktop Environments and Functions
- Cloud & On-Prem Telephony functions
- Desktop imaging & BIOS controls
- LAN and SD-WAN support
- Minimum 3 years working in ITSM and ITIL environments.
- Self-starter with the ability to manage own time effectively and work autonomously.
- Ability to lift and move items up to 50 lbs.
- Ability to travel throughout the region, if needed.
- Experience working in an environment that promotes active listening, transparency, and customer-centric service.
- Experience in system operations and/or administration a plus.
- Prior law firm experience a big plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
- ITIL4 certification preferred (in-house training is available).
Education
- Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Please review the official posters for detailed information regarding your rights and protections
Download the E-Verify Participation Poster (English & Spanish)
Download the Right to Work Poster (English & Spanish)
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See All 198+ IT Support Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in California
Where California roles are concentrated, by current openings.
IT Support Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Amazon10

- Courser5

- Tesla3

- GSES2G
- Ohalo2

Top Industries Hiring
- Technology & Software
- Science & Research
- Staffing & Recruiting
- Banking & Financial Services
- Retail
What California Employers Look For
The qualifications that appear most often in IT support jobs across California.
- CompTIA A+ certification or equivalent vendor-neutral credential required
- Experience supporting Windows and macOS endpoints in an enterprise environment
- Familiarity with ticketing systems such as ServiceNow or Jira Service Management
- Ability to troubleshoot networking issues including TCP/IP, DNS, and VPN connectivity
- Experience with Active Directory, Azure AD, or Google Workspace administration
- Strong written and verbal communication skills for end-user and stakeholder support
IT Support Jobs in California: Frequently Asked Questions
How do you become an it support in California?
Most it support roles in California do not require a state-issued license, but employers consistently hire candidates who hold industry certifications such as CompTIA A+, Network+, or Microsoft certifications. An associate or bachelor's degree in information technology, computer science, or a related field strengthens your application at larger California employers such as major health systems or UC campuses. Building hands-on experience through internships, labs, or home lab projects is a recognized pathway into the field.
Which companies hire it supports in California?
Companies currently hiring it supports in California include Amazon, Courser, and Tesla, per current listings on Migrate Mate as of November 2026. California's density of large technology headquarters, university systems, and integrated health networks means consistent full-time openings rather than purely project-based hiring.
Which California cities have the most it support jobs?
Los Angeles, San Francisco, and San Jose have the most it support openings in California. San Jose and the broader Bay Area lead because of the concentration of technology headquarters and enterprise campuses, while Los Angeles draws volume from entertainment studios, healthcare systems, and a large public-sector footprint, and San Diego benefits from defense contractors, biotech firms, and the UC San Diego and California State University campuses.
Are there remote it support jobs in California?
Yes, but they're less common than in purely desk-based fields because much of it support work involves hands-on device troubleshooting and on-site assistance. About 27% of it support openings tied to California are remote or hybrid as of November 2026, with remote roles most often limited to tier-two or tier-three support positions where work centers on remote diagnostics, cloud administration, and software configuration rather than physical hardware.
How can I get hired as an it support in California with little or no experience?
The most realistic entry path is an entry-level helpdesk or desktop support role, which large California employers such as Kaiser Permanente, UC campuses, and major county governments regularly post for candidates without prior professional experience. Completing a CompTIA A+ certification before applying gives a concrete credential that hiring managers recognize. Adjacent roles such as IT lab assistant, technology coordinator at a school district, or student IT staff at a California community college or university are common lateral entry points that build the ticket-handling and troubleshooting experience employers want.
Where can I find and apply to it support jobs in California?
You can find and apply to it support jobs in California on Migrate Mate, which lists current California openings updated regularly. Search for roles that match your experience level and specialization, then apply directly to the ones that fit. No profile creation is required to view or apply to listings.
See All 198+ IT Support Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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