IT Support Jobs in Texas
IT Support jobs in Texas are in strong demand, concentrated in corporate technology, healthcare, financial services, and energy sectors, with openings at every level from help desk technician to senior systems administrator. The most active hiring metros are Dallas-Fort Worth, Houston, and Austin, where major employers like Dell Technologies, AT&T, and MD Anderson Cancer Center maintain large IT workforces. The most consistently in-demand specialties include endpoint management, enterprise helpdesk support, and Microsoft 365 administration. See the openings below and apply to the ones that match your experience.
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Contractor Opportunity: IT Live Helpdesk Support Representative
Location: Remote – San Antonio, TX
Engagement Type: Contractor via Third-Party Supplier
Contracting Entity: Accenture
Supplier of Record: Experis / Manpower Group
Start Date: 11/30/2026
Duration: 12 Months with potential for extension
About the Role
We are seeking qualified contractors to fulfill the role of an IT Live Helpdesk Support Representative, who will leverage their call center experience, customer service skills, problem solving, and attention to detail to deliver a positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results.
This opportunity is open to individuals located in San Antonio, TX and/or surrounding areas.
Contractors will be engaged and paid by a third-party payroll supplier, Experis / Manpower Group, which will serve as the employer of record for tax and compliance purposes.
Key Responsibilities
Core Duties
Respond to customer IT issues and service requests, providing friendly and professional first-level support.
-
Troubleshoot common technical issues using available knowledge resources and escalate issues when additional assistance is needed. -
Accurately document, track, escalate, and follow up on incidents through resolution. -
- Maintain timely communication with customers while working to meet established service-level expectations.
Deliverables or Project Scope
Provide timely first-level resolution or appropriate escalation of IT incidents and service requests.
-
Maintain complete and accurate documentation of troubleshooting activities and outcomes. -
- Support customer satisfaction through professional communication and consistent follow-up.
Collaboration Tools or Platforms
IT incident/ticketing system, with ServiceNow experience preferred
-
Microsoft Windows and Microsoft Office -
- Support technologies related to network connectivity, printing, and email services
Qualifications
Associate's degree required
-
Minimum 1 year of IT Help Desk call handling experience -
Experience providing technical customer service in a help desk or call center environment -
Working knowledge of Windows, Microsoft Office, network connectivity, printing, and email -
- Strong customer service, communication, problem-solving, and organizational skills
Preferred Qualifications
Experience with ServiceNow-
- Ability to effectively manage multiple requests while remaining calm and professional in a fast-paced support environment
Additional Information / Requirements
Ability to work remotely and reside within 30 minutes of San Antonio, TX-
- Proficiency in IT support platforms and troubleshooting methodologies
How to Apply
Please register and submit your resume at Avature Contractor Exchange. Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by Experis / Manpower Group for next steps.
Compliance Notes
This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.
The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.
Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.
Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.
Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:
- In response to a formal complaint or charge,
- In furtherance of an investigation, proceeding, hearing, or action, or
- Consistent with Accenture’s legal duty to furnish information
California residents or those planning to work from Los Angeles County should review additional notifications here.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.
Compensation Disclosure
Compensation for contractor roles supporting Accenture is determined by the contractor’s employer, Experis / Manpower Group, and varies depending on factors such as location, role, skill set, and experience.
As required by law, below you’ll find the reasonable range of compensation Experis / Manpower Group expects to pay for this role as set forth below.
We anticipate this contractor role will be posted until 11/20/2026.
Experis / Manpower Group offers a market competitive suite of benefits that may include medical, prescription drug, dental, and vision coverage; Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA); 401(k) retirement savings plans; supplemental life insurance; short-term and long-term disability insurance; business travel insurance; employee assistance and wellness programs; commuter benefits; and additional voluntary benefits such as identity protection, legal services, and critical illness, accident, and hospital indemnity insurance.
Drug-Free Workspace
Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.
Equal Employment Opportunity Statement
Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.
Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement.
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.
Contractor Opportunity: IT Live Helpdesk Support Representative
Location: Remote – San Antonio, TX
Engagement Type: Contractor via Third-Party Supplier
Contracting Entity: Accenture
Supplier of Record: Experis / Manpower Group
Start Date: 11/30/2026
Duration: 12 Months with potential for extension
About the Role
We are seeking qualified contractors to fulfill the role of an IT Live Helpdesk Support Representative, who will leverage their call center experience, customer service skills, problem solving, and attention to detail to deliver a positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results.
This opportunity is open to individuals located in San Antonio, TX and/or surrounding areas.
Contractors will be engaged and paid by a third-party payroll supplier, Experis / Manpower Group, which will serve as the employer of record for tax and compliance purposes.
Key Responsibilities
Core Duties
Respond to customer IT issues and service requests, providing friendly and professional first-level support.
-
Troubleshoot common technical issues using available knowledge resources and escalate issues when additional assistance is needed. -
Accurately document, track, escalate, and follow up on incidents through resolution. -
- Maintain timely communication with customers while working to meet established service-level expectations.
Deliverables or Project Scope
Provide timely first-level resolution or appropriate escalation of IT incidents and service requests.
-
Maintain complete and accurate documentation of troubleshooting activities and outcomes. -
- Support customer satisfaction through professional communication and consistent follow-up.
Collaboration Tools or Platforms
IT incident/ticketing system, with ServiceNow experience preferred
-
Microsoft Windows and Microsoft Office -
- Support technologies related to network connectivity, printing, and email services
Qualifications
Associate's degree required
-
Minimum 1 year of IT Help Desk call handling experience -
Experience providing technical customer service in a help desk or call center environment -
Working knowledge of Windows, Microsoft Office, network connectivity, printing, and email -
- Strong customer service, communication, problem-solving, and organizational skills
Preferred Qualifications
Experience with ServiceNow-
- Ability to effectively manage multiple requests while remaining calm and professional in a fast-paced support environment
Additional Information / Requirements
Ability to work remotely and reside within 30 minutes of San Antonio, TX-
- Proficiency in IT support platforms and troubleshooting methodologies
How to Apply
Please register and submit your resume at Avature Contractor Exchange. Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by Experis / Manpower Group for next steps.
Compliance Notes
This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.
The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.
Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.
Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.
Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:
- In response to a formal complaint or charge,
- In furtherance of an investigation, proceeding, hearing, or action, or
- Consistent with Accenture’s legal duty to furnish information
California residents or those planning to work from Los Angeles County should review additional notifications here.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.
Compensation Disclosure
Compensation for contractor roles supporting Accenture is determined by the contractor’s employer, Experis / Manpower Group, and varies depending on factors such as location, role, skill set, and experience.
As required by law, below you’ll find the reasonable range of compensation Experis / Manpower Group expects to pay for this role as set forth below.
We anticipate this contractor role will be posted until 11/20/2026.
Experis / Manpower Group offers a market competitive suite of benefits that may include medical, prescription drug, dental, and vision coverage; Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA); 401(k) retirement savings plans; supplemental life insurance; short-term and long-term disability insurance; business travel insurance; employee assistance and wellness programs; commuter benefits; and additional voluntary benefits such as identity protection, legal services, and critical illness, accident, and hospital indemnity insurance.
Drug-Free Workspace
Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.
Equal Employment Opportunity Statement
Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.
Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement.
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.
See All 143+ IT Support Jobs in Texas
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Find IT Support JobsIT Support Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
IT Support Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Education
- Insurance
- Consulting & Professional Services
What Texas Employers Look For
The qualifications that appear most often in IT support jobs across Texas.
- CompTIA A+ certification or equivalent vendor credential required by most employers
- Experience supporting Windows 10/11 environments and Microsoft 365 applications
- Proven ability to troubleshoot hardware, software, and network connectivity issues
- Familiarity with ticketing systems such as ServiceNow, Jira, or Remedy
- Strong verbal communication skills for end-user support in person and remotely
- Associate or bachelor's degree in information technology, computer science, or related field preferred
IT Support Jobs in Texas: Frequently Asked Questions
How do you become a it support in Texas?
Texas does not require a state-issued license to work in IT support, so the path runs through education and vendor certifications. Most Texas employers expect at least a CompTIA A+ certification as a baseline, and many also value Network+ or Microsoft certifications. An associate degree in information technology from a Texas community college or university strengthens applications considerably. From there, entry-level help desk roles at larger Texas companies or managed service providers are the typical first step into the field.
Which companies hire it supports in Texas?
Employers hiring it supports in Texas right now include Amazon, SpaceX, and Quanta Services, based on current listings on Migrate Mate as of November 2026. Texas's concentration of corporate headquarters, energy companies, and large health systems means full-time IT support roles are available across a wide range of industries beyond pure technology.
Which Texas cities have the most it support jobs?
The Texas cities with the most it support openings are Austin, Houston, and Dallas. Dallas-Fort Worth leads because of its dense cluster of Fortune 500 headquarters and financial services firms, Houston's volume is driven by energy companies and the Texas Medical Center, and Austin's growth reflects its expanding technology and government sectors.
Are there remote it support jobs in Texas?
Yes, but they are less common than in purely desk-based fields, since much of IT support involves hands-on hardware work and on-site end-user assistance. About 34% of it support openings tied to Texas are remote or hybrid as of November 2026, and those positions tend to favor Level 2 or Level 3 technicians handling software, cloud, and Microsoft 365 issues that can be resolved without physical access to equipment.
How can I get hired as a it support in Texas with little or no experience?
The most realistic entry path is an entry-level help desk or desktop support technician role, which Texas employers routinely fill with candidates who hold a CompTIA A+ certification even without prior professional experience. Large Texas institutions such as the University of Texas system, Texas Health Resources, and regional managed service providers regularly hire for tier-one support positions that serve as structured on-ramps. Customer service representatives and retail electronics associates commonly make the lateral move into IT support. A home lab, a GitHub portfolio of scripts, or a completed Google IT Support Certificate strengthens any application from a candidate without a work history in the field.
Where can I find and apply to it support jobs in Texas?
You can find and apply to it support jobs in Texas on Migrate Mate, which lists current Texas openings updated regularly. Search for roles that match your experience level and location preference, then apply directly to the ones that fit. No sign-up is required to see the listings.
See All 143+ IT Support Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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