IT Support Jobs in Houston, TX
IT Support jobs in Houston are in strong demand, concentrated in the Energy Corridor, Greenway Plaza, and Downtown across energy, healthcare, and business services sectors. Employers actively hiring include Quanta Services, MOBIZ, and Trace3. Scan the live roles below and apply to whichever ones fit.
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Position Details
- Manage the daily performance of the audio-visual technicians.
- Work closely with faculty and staff at TSU to effectively manage and prioritize the university’s audio-visual needs.
- Ensure timely response to classroom emergency reports.
- Monitor classroom technology to preemptively correct issues before they become incidents.
- Manage a robust list of special events that take place at TSU daily. Ensure consistent communication to event stakeholders regarding event preparedness and execution and provide cooperative feedback on how to improve events in the future.
- Ensure proper, meaningful reporting on team performance and workload is updated for Monthly Business Review (MBR).
- Evaluate the audio-visual team’s work intake processes to ensure the team’s success.
- Work with OIT leadership to draft and maintain SLOs for the audio-visual team.
- Report performance against SLO criteria in the MBR.
- Accurately forecast audio-visual staff needs against both a recurring calendar of events and ad-hoc service incident requests.
- Own and champion the audio-visual services and look for new ways to improve services across the campus.
- Develop a long-term audio-visual strategy to include daily management and strategic direction of the classroom environments.
- Recommend desktop tools to elevate customer experience.
- Maintain a 360-degree perspective on campus life and the role the audio-visual team plays in administration, faculty, and student’s daily technology expectations.
- Provide insights into consistently improving the audio-visual experience for customers.
- Handle any escalations and provide prompt resolutions.
- All other duties as assigned.
- Service-NOW experience is preferred.
- ITIL Certification is preferred.
- Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level.
- Previous experience working with vendors for large scale productions such as commencement, homecoming, sports events, etc.
- Must be proficient in classroom technology management.
- Must be driven by the desire to offer quality services to the faculty, staff, and students, in a timely and efficient manner.
- Proven work experience as an audio-visual technician and supervisor/manager. Hands on experience with audio-visual solutions and troubleshooting.
- Customer service oriented with a problem-solving attitude.
- Team management skills.
- Expert knowledge of recent industry trends and standards and future directions of technology in the learning environment, office administration, and ability to effectively advocate for new ideas.
- Must be highly proficient in Microsoft Office Suite, and other solutions for project management, scheduling, reporting and presenting data.
- Must possess excellent written and oral communication skills and demonstrate a high degree of professionalism and diplomacy.
- Must display excellent administrative, organizational, and time management skills while operating in a fast-paced environment.
- Must possess a strong work ethic and ready to work extremely hard, often with short deadlines, executing tasks and assignments.
- Self-motivated, positive attitude, demonstrating emotional maturity, professional personality, and friendly demeanor.
- Work is substantially complex and varied, and requires the interpretation of technical and detailed guidelines, policies and procedures in combination.
- Ability to work occasionally at night and weekends is required for special events.
- Effectively manage a team.
- Delivery with tight deadlines.
- Prepare detailed reports.
- Work independently.
- Communicate effectively.
- Analyze and research for solutions.
- Requires five (5) to six (6) years of related experience. Requires broad knowledge of complex systems. processes and procedures.
- Must have excellent written and verbal communication skills.
- Ability to maintain the security or integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment or water treatment system.
- While performing the duties of this job, the employee is regularly required to: sit, walk, talk, and hear, use hands to move items and to operate computer.
- The employee is frequently required to: stand, reach with hands and arms, climb, stoop, or kneel or crouch, and lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Work is performed within routine office environment with no exposure to hazardous or unpleasant conditions.
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Who's Hiring
- Quanta Services17

- MOBIZ8M
- Trace38

- Strut8

- Wilson Elser8

IT Support Jobs in Houston: Frequently Asked Questions
How do I get a it support job in Houston?
Focus your search on Houston's energy corridor, Texas Medical Center, and the downtown financial district, where the highest concentration of corporate IT departments sits. Energy companies, hospital systems, and regional banks consistently hire for helpdesk, desktop support, and systems administration roles. Certifications like CompTIA A+ or Microsoft 365 carry real weight locally, and familiarity with enterprise tools used in oil-and-gas or healthcare environments gives candidates a clear edge over the field.
Which companies hire it supports in Houston?
Houston it support roles are posted by Quanta Services, MOBIZ, and Trace3 and others right now, based on current listings on Migrate Mate as of November 2026. Houston's employer base skews heavily toward large energy operators, health systems anchored by the Texas Medical Center, and the regional headquarters of national firms that maintain sizable on-site IT teams.
Are there remote it support jobs in Houston?
Yes, though hands-on desktop and infrastructure roles typically require on-site presence. About 58% of it support openings tied to Houston are remote or hybrid as of November 2026, with most of those positions falling in service desk, IT coordination, and software support rather than hardware or network technician work. Houston's large corporate hub means hybrid schedules are increasingly common for tier-two and above roles.
How can I get a it support job in Houston with little or no experience?
The most realistic entry path in Houston is a helpdesk or desktop support role at one of the city's many managed service providers, which regularly hire candidates with a CompTIA A+ certification and no prior corporate experience. Houston Community College offers affordable IT credential programs that local employers recognize. Targeting smaller energy-sector contractors or hospital system IT departments for internship-to-hire programs is another concrete local avenue, as these employers often grow their own junior technicians.
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