IT Support Jobs in Ohio
IT Support jobs in Ohio are concentrated in healthcare systems, financial services, higher education, and large-scale manufacturing, with demand at every level from entry helpdesk to senior infrastructure roles. Columbus, Cleveland, and Cincinnati are the largest hiring markets, home to employers like Nationwide, Cleveland Clinic, and Procter & Gamble that maintain substantial IT support teams. The most sought-after specialties right now are endpoint management, Microsoft 365 administration, and ITSM ticketing systems. See the openings below and apply to the ones that match your experience.
Find IT Support JobsOverview
Open roles54
Top employerAmazon
Top cityColumbus, OH
Cities hiring38
Work type77% On-site
Top industryManufacturing
Showing 5 of 54+ IT Support jobs
Lab Support IT administrator
We won't show you this job again
New 15h ago
Tekvana Inc
Lab Support IT administrator
Wilmington, Ohio
New 15h ago
IT Service Support Analyst 1
We won't show you this job again
Added 1d ago
The Ohio State University
IT Service Support Analyst 1
Columbus, Ohio
Added 1d ago
Engineer II - Technical Support (not IT-related)
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Added 1d ago
Parker Hannifin
Engineer II - Technical Support (not IT-related)
Akron, Ohio
Added 1d ago
IT Support Specialist
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Added 1d ago
MediQuant
IT Support Specialist
Independence, Ohio
Added 1d ago
Manager 1, IT Service Support
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Added 2d ago
The Ohio State University Wexner Medical Center
Manager 1, IT Service Support
Columbus, Ohio
Added 2d ago
New 15h ago
Lab Support IT administrator
Tekvana Inc·Wilmington, Ohio
Job functions:
Bachelor's degree in information technology
2-10 employees
Job Description
Location: Wilmington, OH 45177
Mode : Contract (6+ Months) - Onsite
Local candidates only
USC/GC only
Laboratory Systems Administration
- Administer, support, maintain, and troubleshoot Windows-based laboratory workstations (Windows 7 through current supported versions) and associated infrastructure supporting analytical and manufacturing laboratory instruments.
- Install, configure, upgrade, patch, and maintain operating systems, instrument software, middleware, and supporting applications.
- Manage complete lifecycle activities including provisioning, imaging, deployment, upgrades, migrations, validation support, and decommissioning.
- Perform advanced hardware and software troubleshooting for instrument-attached workstations while minimizing laboratory downtime.
- Coordinate upgrades, migrations, software releases, and system enhancements with laboratory personnel, validation teams, and equipment vendors.
- Support business continuity, disaster recovery, and backup/recovery activities for laboratory systems.
GxP Compliance, Validation & Data Integrity
- Ensure laboratory systems operate in compliance with GMP, GLP, GCP, FDA, and other applicable regulatory requirements.
- Support and maintain validated systems through established Computer System Validation (CSV) methodologies.
- Author, review, and execute validation documentation as required which may include:
- User Requirements Specifications (URS)
- Functional Requirements Specifications (FRS)
- Design Specifications
- Risk Assessments
- Installation Qualification (IQ)
- Operational Qualification (OQ)
- Performance Qualification (PQ)
- Validation Summary Reports
- Traceability Matrices
- Maintain systems in a validated state through approved change control processes.
- Support regulatory inspections, customer audits, quality audits, and compliance assessments.
- Ensure compliance with:
- FDA 21 CFR Part 11
- EU Annex 11
- ALCOA+ Data Integrity Principles
- GAMP 5 methodologies
- Corporate cybersecurity and quality standards
Compliance Reporting, Assessments & Quality Systems
- Perform and document periodic reviews and assessments of GxP systems to ensure ongoing compliance and operational effectiveness.
- Generate and maintain:
- Periodic System Reviews
- Data Integrity Assessments
- User Access Reviews
- Audit Trail Reviews
- Security Assessments
- Technical Impact Assessments
- Compliance Status Reports
- Analyze system trends, audit findings, and operational performance data to identify compliance risks and improvement opportunities.
Risk Assessment & Root Cause Analysis
- Conduct technical and compliance risk assessments related to infrastructure, laboratory applications, instrument software, cybersecurity vulnerabilities, and system changes.
- Evaluate risks affecting product quality, patient safety, data integrity, system availability, and regulatory compliance.
- Lead investigations involving system failures, deviations, cybersecurity incidents, and compliance concerns.
- Perform fault isolation, troubleshooting, and root cause analysis utilizing methodologies such as:
- 5 Why Analysis
- Fishbone Analysis
- Root Cause Analysis (RCA)
- Failure Mode and Effects Analysis (FMEA)
- Develop corrective and preventive action plans (CAPAs) to address identified issues and prevent recurrence.
- Document investigation findings, impact assessments, and remediation plans.
Identity & Access Management:
- Administer Active Directory environments supporting laboratory and regulated systems.
- Design, implement, and maintain Organizational Units (OUs), security groups, delegated administration models, and authentication services in partnership with the corporate Active Directory team.
- Develop and maintain Group Policy Objects (GPOs) supporting security baselines, workstation hardening, application controls, and laboratory compliance requirements.
- Manage local workstation permissions, privileged accounts, service accounts, and role-based access controls.
- Conduct periodic access reviews to verify appropriate user permissions and segregation of duties.
- Ensure identity and access management processes comply with GxP and data integrity requirements.
Cybersecurity & Endpoint Security:
- Execute cybersecurity efforts supporting laboratory workstations and regulated systems.
- Implement and support endpoint protection technologies including:
- Antivirus solutions
- Endpoint Detection and Response (EDR)
- Assess cybersecurity risks associated with legacy operating systems and vendor-supported instrument software.
- Develop and implement compensating controls for unsupported or restricted laboratory systems.
- Support security monitoring, incident response, remediation activities, and vulnerability assessments.
- Collaborate with Information Security teams to maintain secure laboratory environments while preserving validated system states.
Networking, Infrastructure & Firewall Technologies:
- Provide engineering and support for laboratory networks and infrastructure.
- Demonstrate advanced knowledge of:
- TCP/IP Networking
- DNS
- DHCP
- VLANs
- Routing and Switching
- Network Segmentation
- Wireless Technologies
- Firewall Technologies
- Support the troubleshooting network connectivity supporting laboratory instruments, workstations, servers, and integrated business systems.
Third-Party Software & Technology Evaluation:
- Assess third-party laboratory software, vendor applications, and supporting technologies for alignment with enterprise architecture, cybersecurity requirements, and regulatory expectations.
- Evaluate technical specifications, software requirements, system architecture, and integration capabilities.
- Identify security, compliance, operational, and supportability risks associated with proposed solutions.
- Develop recommendations for software implementation, remediation, and lifecycle planning.
- Partner with vendors and internal stakeholders to ensure compliance with corporate standards and industry best practices.
Technical Communication & Leadership:
- Translate complex technical concepts into business-focused language for laboratory personnel, quality organizations, managers, and executive leadership.
- Present technical risks, compliance findings, system health assessments, and strategic recommendations to non-technical stakeholders.
- Develop executive summaries, technical reports, assessment findings, and decision-support documentation.
- Serve as a trusted technical advisor for laboratory operations, validation, quality, and business leadership.
- Facilitate cross-functional collaboration between IT, Cybersecurity, Quality Assurance, Validation, Engineering, Operations, and external vendors.
BASIC QUALIFICATIONS:
Minimum Education:
- Bachelor’s degree in information technology, Computer Science, Engineering, Biotechnology, or a related technical discipline.
- Equivalent combination of education and experience may be considered.
Experience:
- 5+ years of IT infrastructure, systems engineering, or systems administration experience.
- 3+ years supporting regulated GxP systems within pharmaceutical, biotechnology, medical device, or life sciences organizations.
- Experience supporting laboratory instrumentation and computerized systems validation.
- Experience working within highly regulated environments subject to FDA and international regulatory requirements.
Technical Knowledge/Skills Needed:
Required:
- Microsoft Windows administration (Windows 7 through current supported versions).
- Advanced Active Directory administration.
- Expert-level Group Policy Object (GPO) administration and troubleshooting.
- Local permissions and privileged access management.
- Endpoint security technologies and cybersecurity controls.
- Vulnerability management and system hardening.
- Networking technologies including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
- Firewall technologies and network segmentation.
- PowerShell scripting and automation.
- Backup, disaster recovery, and business continuity processes.
- Risk assessment and root cause analysis methodologies.
- Audit trail review and user access review processes.
- Computerized System Validation (CSV) methodologies.
- Data Integrity principles and regulatory compliance frameworks.
Preferred:
- VMware virtualization technologies.
- Waters Empower, ThermoFisher Sample Manager, MODA-EM, or similar laboratory software platforms.
Tekvana Inc
Lab Support IT administrator
Wilmington, Ohio
New 15h ago2-10 employees
Job functions:
Bachelor's degree in information technology
Job Description
Location: Wilmington, OH 45177
Mode : Contract (6+ Months) - Onsite
Local candidates only
USC/GC only
Laboratory Systems Administration
- Administer, support, maintain, and troubleshoot Windows-based laboratory workstations (Windows 7 through current supported versions) and associated infrastructure supporting analytical and manufacturing laboratory instruments.
- Install, configure, upgrade, patch, and maintain operating systems, instrument software, middleware, and supporting applications.
- Manage complete lifecycle activities including provisioning, imaging, deployment, upgrades, migrations, validation support, and decommissioning.
- Perform advanced hardware and software troubleshooting for instrument-attached workstations while minimizing laboratory downtime.
- Coordinate upgrades, migrations, software releases, and system enhancements with laboratory personnel, validation teams, and equipment vendors.
- Support business continuity, disaster recovery, and backup/recovery activities for laboratory systems.
GxP Compliance, Validation & Data Integrity
- Ensure laboratory systems operate in compliance with GMP, GLP, GCP, FDA, and other applicable regulatory requirements.
- Support and maintain validated systems through established Computer System Validation (CSV) methodologies.
- Author, review, and execute validation documentation as required which may include:
- User Requirements Specifications (URS)
- Functional Requirements Specifications (FRS)
- Design Specifications
- Risk Assessments
- Installation Qualification (IQ)
- Operational Qualification (OQ)
- Performance Qualification (PQ)
- Validation Summary Reports
- Traceability Matrices
- Maintain systems in a validated state through approved change control processes.
- Support regulatory inspections, customer audits, quality audits, and compliance assessments.
- Ensure compliance with:
- FDA 21 CFR Part 11
- EU Annex 11
- ALCOA+ Data Integrity Principles
- GAMP 5 methodologies
- Corporate cybersecurity and quality standards
Compliance Reporting, Assessments & Quality Systems
- Perform and document periodic reviews and assessments of GxP systems to ensure ongoing compliance and operational effectiveness.
- Generate and maintain:
- Periodic System Reviews
- Data Integrity Assessments
- User Access Reviews
- Audit Trail Reviews
- Security Assessments
- Technical Impact Assessments
- Compliance Status Reports
- Analyze system trends, audit findings, and operational performance data to identify compliance risks and improvement opportunities.
Risk Assessment & Root Cause Analysis
- Conduct technical and compliance risk assessments related to infrastructure, laboratory applications, instrument software, cybersecurity vulnerabilities, and system changes.
- Evaluate risks affecting product quality, patient safety, data integrity, system availability, and regulatory compliance.
- Lead investigations involving system failures, deviations, cybersecurity incidents, and compliance concerns.
- Perform fault isolation, troubleshooting, and root cause analysis utilizing methodologies such as:
- 5 Why Analysis
- Fishbone Analysis
- Root Cause Analysis (RCA)
- Failure Mode and Effects Analysis (FMEA)
- Develop corrective and preventive action plans (CAPAs) to address identified issues and prevent recurrence.
- Document investigation findings, impact assessments, and remediation plans.
Identity & Access Management:
- Administer Active Directory environments supporting laboratory and regulated systems.
- Design, implement, and maintain Organizational Units (OUs), security groups, delegated administration models, and authentication services in partnership with the corporate Active Directory team.
- Develop and maintain Group Policy Objects (GPOs) supporting security baselines, workstation hardening, application controls, and laboratory compliance requirements.
- Manage local workstation permissions, privileged accounts, service accounts, and role-based access controls.
- Conduct periodic access reviews to verify appropriate user permissions and segregation of duties.
- Ensure identity and access management processes comply with GxP and data integrity requirements.
Cybersecurity & Endpoint Security:
- Execute cybersecurity efforts supporting laboratory workstations and regulated systems.
- Implement and support endpoint protection technologies including:
- Antivirus solutions
- Endpoint Detection and Response (EDR)
- Assess cybersecurity risks associated with legacy operating systems and vendor-supported instrument software.
- Develop and implement compensating controls for unsupported or restricted laboratory systems.
- Support security monitoring, incident response, remediation activities, and vulnerability assessments.
- Collaborate with Information Security teams to maintain secure laboratory environments while preserving validated system states.
Networking, Infrastructure & Firewall Technologies:
- Provide engineering and support for laboratory networks and infrastructure.
- Demonstrate advanced knowledge of:
- TCP/IP Networking
- DNS
- DHCP
- VLANs
- Routing and Switching
- Network Segmentation
- Wireless Technologies
- Firewall Technologies
- Support the troubleshooting network connectivity supporting laboratory instruments, workstations, servers, and integrated business systems.
Third-Party Software & Technology Evaluation:
- Assess third-party laboratory software, vendor applications, and supporting technologies for alignment with enterprise architecture, cybersecurity requirements, and regulatory expectations.
- Evaluate technical specifications, software requirements, system architecture, and integration capabilities.
- Identify security, compliance, operational, and supportability risks associated with proposed solutions.
- Develop recommendations for software implementation, remediation, and lifecycle planning.
- Partner with vendors and internal stakeholders to ensure compliance with corporate standards and industry best practices.
Technical Communication & Leadership:
- Translate complex technical concepts into business-focused language for laboratory personnel, quality organizations, managers, and executive leadership.
- Present technical risks, compliance findings, system health assessments, and strategic recommendations to non-technical stakeholders.
- Develop executive summaries, technical reports, assessment findings, and decision-support documentation.
- Serve as a trusted technical advisor for laboratory operations, validation, quality, and business leadership.
- Facilitate cross-functional collaboration between IT, Cybersecurity, Quality Assurance, Validation, Engineering, Operations, and external vendors.
BASIC QUALIFICATIONS:
Minimum Education:
- Bachelor’s degree in information technology, Computer Science, Engineering, Biotechnology, or a related technical discipline.
- Equivalent combination of education and experience may be considered.
Experience:
- 5+ years of IT infrastructure, systems engineering, or systems administration experience.
- 3+ years supporting regulated GxP systems within pharmaceutical, biotechnology, medical device, or life sciences organizations.
- Experience supporting laboratory instrumentation and computerized systems validation.
- Experience working within highly regulated environments subject to FDA and international regulatory requirements.
Technical Knowledge/Skills Needed:
Required:
- Microsoft Windows administration (Windows 7 through current supported versions).
- Advanced Active Directory administration.
- Expert-level Group Policy Object (GPO) administration and troubleshooting.
- Local permissions and privileged access management.
- Endpoint security technologies and cybersecurity controls.
- Vulnerability management and system hardening.
- Networking technologies including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
- Firewall technologies and network segmentation.
- PowerShell scripting and automation.
- Backup, disaster recovery, and business continuity processes.
- Risk assessment and root cause analysis methodologies.
- Audit trail review and user access review processes.
- Computerized System Validation (CSV) methodologies.
- Data Integrity principles and regulatory compliance frameworks.
Preferred:
- VMware virtualization technologies.
- Waters Empower, ThermoFisher Sample Manager, MODA-EM, or similar laboratory software platforms.
See All 54 IT Support Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Columbus
8 jobsAkron
3 jobsDublin
3 jobsCleveland
2 jobsFairfield
2 jobsCincinnati
2 jobsIndependence
2 jobsCanal Winchester
2 jobsEtna
1 jobBerea
1 jobParma
1 jobSalem
1 jobUnion
1 jobEuclid
1 jobHebron
1 jobMarion
1 jobSidney
1 jobIronton
1 jobRaymond
1 jobBellevue
1 jobCanfield
1 jobHamilton
1 jobHartville
1 jobHaverhill
1 jobMansfield
1 jobRichfield
1 jobPerrysburg
1 jobWilmington
1 jobYoungstown
1 jobBeavercreek
1 jobNelsonville
1 jobPainesville
1 jobWest Chester
1 jobUpper Sandusky
1 jobUpper Arlington
1 jobHighland Heights
1 jobSaint Clairsville
1 jobWright-Patterson AFB
1 jobIT Support Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Ohio Employers Look For
The qualifications that appear most often in IT support jobs across Ohio.
- CompTIA A+ or equivalent certification recognized by Ohio employers
- Experience supporting Windows and Microsoft 365 environments in a professional setting
- Hands-on troubleshooting of hardware, software, and network connectivity issues
- Familiarity with ITSM ticketing platforms such as ServiceNow or Jira Service Management
- Strong verbal communication skills for end-user support across in-person and remote channels
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Jobs in Ohio: Frequently Asked Questions
How do you become a it support in Ohio?
The most direct path is to earn a CompTIA A+ certification, which is the baseline credential recognized by the vast majority of Ohio employers across healthcare, finance, and government. Ohio does not require a state-issued license to work in IT support, so the hiring path runs through certifications and education. An associate degree in information technology from an Ohio community college, such as Columbus State or Cuyahoga Community College, combined with a CompTIA A+ gives you a competitive foundation for entry-level roles.
Which companies hire it supports in Ohio?
Employers hiring it supports in Ohio right now include Amazon, Ohio University, and The Cincinnati Insurance Companies, based on current listings on Migrate Mate as of September 2026. Ohio's concentration of large hospital networks, insurance headquarters, and state government agencies means IT support demand is relatively stable compared to industries that swing with economic cycles.
Which Ohio cities have the most it support jobs?
Columbus, Akron, and Dublin have the most it support openings in Ohio. Columbus leads because it is home to major insurance and financial services employers alongside Ohio State University and a growing tech sector, while Cleveland's concentration of health systems like Cleveland Clinic and University Hospitals drives strong demand, and Cincinnati anchors hiring through large consumer goods and financial firms headquartered there.
Are there remote it support jobs in Ohio?
Yes, but they're less common than in purely desk-based fields, since much of IT support involves hands-on device troubleshooting and on-site end-user assistance. About 23% of it support openings tied to Ohio are remote or hybrid as of September 2026, reflecting the portions of the role that can be handled through remote desktop tools and phone or chat support. Tier 1 help desk and cloud administration roles are the most likely to appear as fully remote positions.
How can I get hired as a it support in Ohio with little or no experience?
The most realistic entry point is a help desk associate or desktop support technician role, which large Ohio employers like Cleveland Clinic, Ohio State University, and state government agencies post as true entry-level positions that do not require prior professional experience. Earning a CompTIA A+ before applying gives you a measurable edge. Community colleges like Columbus State and Sinclair offer short-term IT support programs that pair well with an internship or lab assistant role that builds hands-on hours. Adjacent roles such as retail electronics sales or warehouse technology coordination are also common lateral moves Ohio hiring managers accept.
Where can I find and apply to it support jobs in Ohio?
You can find and apply to it support jobs in Ohio on Migrate Mate, which lists current Ohio openings across Columbus, Cleveland, Cincinnati, and smaller markets statewide. Search the roles that fit your experience level and specialization, then apply directly to the ones that match.
See All 54 IT Support Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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