IT Support Jobs in Florida
IT Support jobs in Florida are concentrated in healthcare systems, financial services, defense contracting, and tourism technology, with demand at every level from entry-level help desk technician to senior systems administrator. Miami, Tampa, and Orlando account for the largest share of openings, where employers like AdventHealth, Lockheed Martin, and Citigroup maintain substantial IT operations requiring ongoing support staff. The most consistently sought specialties are endpoint management, cloud infrastructure support, and cybersecurity help desk. See the openings below and apply to the ones that match your experience.
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University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
See All 79 IT Support Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
IT Support Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- Insurance
- E-Commerce & Online Marketplaces
What Florida Employers Look For
The qualifications that appear most often in IT support jobs across Florida.
- CompTIA A+ or CompTIA Network+ certification required or strongly preferred
- One to three years of hands-on desktop, network, or helpdesk support experience
- Proficiency with Windows 10/11 and Microsoft 365 administration and troubleshooting
- Experience with ticketing systems such as ServiceNow, Jira Service Management, or Remedy
- Ability to support end users on-site at Florida office locations or data centers
- Familiarity with Active Directory, VPN configuration, and basic network troubleshooting
IT Support Jobs in Florida: Frequently Asked Questions
How do you become a it support in Florida?
Florida does not require a state-issued license to work in IT support, so the path centers on earning industry-recognized certifications and gaining hands-on experience. CompTIA A+ is the most widely recognized entry credential among Florida employers and is accepted across sectors including healthcare, government, and defense. An associate degree in information technology from a Florida College System institution or a state university pairs well with that certification and is often preferred by larger employers.
Which companies hire it supports in Florida?
Florida it support roles are posted by Amazon, Wheelhouse IT, and Gr8ttek and others right now, based on current listings on Migrate Mate as of September 2026. Florida's mix of large hospital networks, defense contractors, financial institutions, and hospitality technology companies creates consistent demand across the state year-round.
Which Florida cities have the most it support jobs?
Orlando, Tampa, and Fort Lauderdale have the most it support openings in Florida right now. Miami's concentration of financial services firms, international corporate headquarters, and healthcare networks drives demand in South Florida, while Orlando's tourism technology infrastructure and Tampa's growing defense and cybersecurity sector explain strong hiring activity in those metros even outside the major downtown cores.
Are there remote it support jobs in Florida?
Yes, but they are less common than in purely desk-based roles, since much of IT support requires on-site hardware troubleshooting, physical network access, and in-person end-user assistance. About 29% of it support openings tied to Florida are remote or hybrid as of September 2026, with remote work most common in tier-two helpdesk, cloud administration, and software support roles that do not require hands-on device access.
How can I get hired as a it support in Florida with little or no experience?
The most realistic entry path is a CompTIA A+ certification combined with an application to help desk or desktop support associate roles at large Florida employers, particularly hospital networks like AdventHealth or HCA Florida, which run structured onboarding programs for early-career technicians. Florida College System institutions such as Valencia College and Miami Dade College offer IT support apprenticeship and internship pipelines that connect students directly to employers before graduation. Moving laterally from roles like office administrator or audiovisual technician, where informal IT troubleshooting is common, also opens doors.
Where can I find and apply to it support jobs in Florida?
You can find and apply to it support jobs in Florida on Migrate Mate, which lists current openings tied to Florida employers. Search the listings, identify the roles that match your experience level and preferred location, and apply directly to the ones that fit.
See All 79 IT Support Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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