IT Support Jobs in Indiana
IT Support jobs in Indiana concentrate heavily in healthcare systems, manufacturing, financial services, and higher education, with demand at every level from entry-level help desk to senior systems administrator. Indianapolis, Fort Wayne, and South Bend are the busiest hiring metros, where employers like Salesforce, Eli Lilly, and Indiana University Health maintain large, active IT operations. Desktop support, network administration, and cybersecurity fundamentals are the most consistently sought specialties across Indiana postings. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 38+ IT Support jobs
Department
ONSITE SUPPORT (UA-CONS-IUSEA)
Job Summary
- Provides senior-level technical support to faculty, staff, and students; resolves senior-level problems and, as necessary, escalates the most critical/complex problems to appropriate leadership.
- Serves as a IT support lead, providing guidance to junior team members as needed and acting as an escalation point for difficult problems.
- Interprets complex technical problems and provides support for hardware, software, and systems.
- May assist with testing and implementing new and existing technology solutions to address user support issues.
- Stays up-to-date and maintains knowledge of all services offered and/or supported by the university.
- Documents and tracks calls received and follows up with clients until a satisfactory resolution is reached.
- May be responsible for training and overseeing the work of hourly and temporary workers.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED).
Preferred
- Bachelor's degree.
WORK EXPERIENCE
Required
- 4 years of computer support or related experience.
LICENSES AND CERTIFICATES
Preferred
- COMPTIA A plus certification upon date of hire.
SKILLS
Required
- Proficient with written and verbal communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast paced, dynamic environment.
- Highly thorough and dependable.
- Possesses a high degree of initiative.
- Ability to build strong customer relationships.
- Friendly and service-oriented.
- Expertise with Windows and/or Mac operating systems and software.
- Expertise with Microsoft Office suite.
- Expertise with university systems.
- Expertise with classroom audio/visual systems.
Working Conditions / Demands
This position requires the ability to communicate effectively and to operate computers and other related technical equipment. The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Indiana University (IU) Southeast Campus
New Albany, Indiana
This is an in-person position.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Information Technology
Job Family: IT User Support
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
Department
ONSITE SUPPORT (UA-CONS-IUSEA)
Job Summary
- Provides senior-level technical support to faculty, staff, and students; resolves senior-level problems and, as necessary, escalates the most critical/complex problems to appropriate leadership.
- Serves as a IT support lead, providing guidance to junior team members as needed and acting as an escalation point for difficult problems.
- Interprets complex technical problems and provides support for hardware, software, and systems.
- May assist with testing and implementing new and existing technology solutions to address user support issues.
- Stays up-to-date and maintains knowledge of all services offered and/or supported by the university.
- Documents and tracks calls received and follows up with clients until a satisfactory resolution is reached.
- May be responsible for training and overseeing the work of hourly and temporary workers.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED).
Preferred
- Bachelor's degree.
WORK EXPERIENCE
Required
- 4 years of computer support or related experience.
LICENSES AND CERTIFICATES
Preferred
- COMPTIA A plus certification upon date of hire.
SKILLS
Required
- Proficient with written and verbal communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast paced, dynamic environment.
- Highly thorough and dependable.
- Possesses a high degree of initiative.
- Ability to build strong customer relationships.
- Friendly and service-oriented.
- Expertise with Windows and/or Mac operating systems and software.
- Expertise with Microsoft Office suite.
- Expertise with university systems.
- Expertise with classroom audio/visual systems.
Working Conditions / Demands
This position requires the ability to communicate effectively and to operate computers and other related technical equipment. The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Indiana University (IU) Southeast Campus
New Albany, Indiana
This is an in-person position.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Information Technology
Job Family: IT User Support
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
See All 38 IT Support Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
IT Support Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Construction & Real Estate
What Indiana Employers Look For
The qualifications that appear most often in IT support jobs across Indiana.
- CompTIA A+ or equivalent certification required or strongly preferred by most Indiana employers
- One or more years of hands-on help desk or desktop support experience
- Proficiency troubleshooting Windows operating systems, Microsoft 365, and Active Directory
- Strong verbal and written communication skills for end-user support in person and remotely
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Jobs in Indiana: Frequently Asked Questions
How do you become an IT support professional in Indiana?
Indiana does not require a state-issued license to work in IT support, so entry is credential-driven rather than exam-gated. Most Indiana employers expect at least a CompTIA A+ certification alongside an associate or bachelor's degree in information technology or a related field from an institution such as Indiana University, Purdue, or Ivy Tech Community College. Building hands-on experience through an internship or a campus help desk role accelerates hiring considerably.
Which companies hire IT support professionals in Indiana?
Employers hiring it supports in Indiana right now include American Structurepoint, DuCharme, McMillen & Associates, and Inotiv, based on current listings on Migrate Mate as of September 2026. Indiana's large healthcare networks, university systems, and manufacturing headquarters generate particularly consistent IT support demand throughout the year.
Which Indiana cities have the most IT support jobs?
Indianapolis, Lafayette, and Carmel account for the largest share of it support openings in Indiana. Indianapolis dominates because of its concentration of corporate headquarters, major hospital networks, and state government offices, while Fort Wayne and South Bend draw postings from regional manufacturers and healthcare systems that anchor those metros.
Are there remote IT support jobs in Indiana?
Yes, but they're less common than in purely desk-based fields because IT support often requires on-site hardware work, equipment imaging, and in-person end-user assistance. About 36% of it support openings tied to Indiana are remote or hybrid as of September 2026, reflecting that demand. Tier-2 help desk roles handling software troubleshooting and account access tend to be the most remote-eligible segment of Indiana postings.
How can I get hired as an IT support professional in Indiana with little or no experience?
The most realistic entry path is completing an Ivy Tech Community College IT program and targeting help desk associate or IT technician I postings, which large Indiana employers such as Indiana University Health and Purdue University regularly post for candidates without prior professional experience. A CompTIA A+ certification gives an immediate edge and signals baseline competency to hiring managers. Lateral moves from roles like office coordinator or warehouse logistics supervisor, where basic PC troubleshooting is part of the job, also open doors to entry-level IT support positions.
Where can I find and apply to IT support jobs in Indiana?
You can find and apply to it support jobs in Indiana on Migrate Mate, which lists current Indiana openings updated regularly. Search the available roles, identify the ones that match your experience and location, and apply directly through each listing without needing to sign up first.
See All 38 IT Support Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find IT Support Jobs