IT Support Jobs in Indiana
IT Support jobs in Indiana concentrate heavily in healthcare systems, manufacturing, financial services, and higher education, with demand at every level from entry-level help desk to senior systems administrator. Indianapolis, Fort Wayne, and South Bend are the busiest hiring metros, where employers like Salesforce, Eli Lilly, and Indiana University Health maintain large, active IT operations. Desktop support, network administration, and cybersecurity fundamentals are the most consistently sought specialties across Indiana postings. Scan the live roles below and apply to whichever ones fit.
Find IT Support JobsOverview
Showing 5 of 53+ IT Support jobs
ENTRY-LEVEL POSITION • HANDS-ON TRAINING PROVIDED
DEPARTMENT
Information Technology
WORK LOCATION
Multiple McDonald’s restaurant locations
EXPERIENCE
No prior IT experience required
COMPENSATION
To Be Determined
TRAVEL
Travel between locations required; mileage reimbursed per company policy
REPORTS TO
Technology Department Lead
*Must be at least 18 years of age*
Position Overview
Stieglitz Family McDonald’s is seeking a dependable, motivated individual to help support the technology used across our restaurant locations. This entry-level, franchise-wide position assists with installation, troubleshooting, equipment replacement, maintenance, and documentation. No previous IT experience, degree, or technical certification is required; practical on-the-job training and guidance will be provided. Once training is completed this role will require restaurant staff training in restaurant troubleshooting tasks. The ideal candidate enjoys solving problems, learning about technology, and helping restaurant teams stay operational.
Key Responsibilities
Restaurant Technology Support
- Assist with troubleshooting point-of-sale (POS) registers, kitchen video systems (KVS), printers, scanners, payment entry devices (PEDs), controllers, and connected peripherals.
- Respond to technical issues in drive-thru, front counter, kitchen, customer areas, and manager’s offices.
- Identify equipment accurately, explain problems clearly, and escalate issues that require advanced or authorized support.
Installation & Equipment Replacement
- Help install, label, test, and replace approved computers, pre-imaged registers, KVS/ORB controllers, payment devices, printers, cables, scanners, bump bars, and related equipment.
- Verify proper operation after a repair or replacement and keep work areas organized.
Basic Network & Preventive Maintenance
- Learn basic connectivity troubleshooting, cable management, and equipment identification.
- Help perform routine equipment checks, use approved cleaning supplies, and identify damaged or ageing equipment.
Franchise-Wide Service & Communication
- Travel to assigned restaurants for troubleshooting, repairs, installations, and planned upgrades.
- Work with restaurant managers, technical teammates, service desk personnel, and outside vendors to resolve issues while minimizing disruption.
- Record service activity, repairs, and recurring problems using approved tools and ticketing systems.
Training, Safety & Security
On-the-Job Training
- Learn computer and POS hardware fundamentals, technical terminology, common equipment failures, and systematic troubleshooting.
- Participate in supervised hands-on installations and repairs; assume independent tasks gradually as skills are demonstrated.
- Complete assigned learning activities and review relevant technical guidance and team communications.
Minimum Qualifications
- No previous IT experience, college degree, or technical certification required.
- Interest in technology, a willingness to learn, and attention to detail.
- Dependability, clear communication, and ability to follow instructions and established procedures.
- Ability to travel between assigned restaurant locations; valid driver’s license required.
- Ability to perform routine hands-on equipment tasks safely in a restaurant environment.
Helpful Experience (Not Required)
Restaurant or customer-service experience; familiarity with Windows OS, cables, peripherals, or basic troubleshooting; interest in developing a career in IT.
Work Environment & Scheduling
This position supports multiple restaurant locations and may involve working in dining areas, kitchens, drive-thru spaces, offices, and equipment areas. Duties may include bending, kneeling, reaching, and moving technology equipment. Must be available for weekends and overnight installs. Mileage for approved business travel between assigned locations will be reimbursed in accordance with company policy.
Success in This Role
Success is demonstrated through reliability, steady technical growth, accurate troubleshooting, organized equipment handling, clear documentation, responsive communication, and a commitment to reducing technology-related interruptions.
This description summarizes the position and may be updated as business needs evolve. Technical tasks requiring additional training, approvals, or vendor supervision will be performed only when authorized.
Benefits
Paid sick leave and/or paid time off
Health insurance benefits
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts and free meals
ENTRY-LEVEL POSITION • HANDS-ON TRAINING PROVIDED
DEPARTMENT
Information Technology
WORK LOCATION
Multiple McDonald’s restaurant locations
EXPERIENCE
No prior IT experience required
COMPENSATION
To Be Determined
TRAVEL
Travel between locations required; mileage reimbursed per company policy
REPORTS TO
Technology Department Lead
*Must be at least 18 years of age*
Position Overview
Stieglitz Family McDonald’s is seeking a dependable, motivated individual to help support the technology used across our restaurant locations. This entry-level, franchise-wide position assists with installation, troubleshooting, equipment replacement, maintenance, and documentation. No previous IT experience, degree, or technical certification is required; practical on-the-job training and guidance will be provided. Once training is completed this role will require restaurant staff training in restaurant troubleshooting tasks. The ideal candidate enjoys solving problems, learning about technology, and helping restaurant teams stay operational.
Key Responsibilities
Restaurant Technology Support
- Assist with troubleshooting point-of-sale (POS) registers, kitchen video systems (KVS), printers, scanners, payment entry devices (PEDs), controllers, and connected peripherals.
- Respond to technical issues in drive-thru, front counter, kitchen, customer areas, and manager’s offices.
- Identify equipment accurately, explain problems clearly, and escalate issues that require advanced or authorized support.
Installation & Equipment Replacement
- Help install, label, test, and replace approved computers, pre-imaged registers, KVS/ORB controllers, payment devices, printers, cables, scanners, bump bars, and related equipment.
- Verify proper operation after a repair or replacement and keep work areas organized.
Basic Network & Preventive Maintenance
- Learn basic connectivity troubleshooting, cable management, and equipment identification.
- Help perform routine equipment checks, use approved cleaning supplies, and identify damaged or ageing equipment.
Franchise-Wide Service & Communication
- Travel to assigned restaurants for troubleshooting, repairs, installations, and planned upgrades.
- Work with restaurant managers, technical teammates, service desk personnel, and outside vendors to resolve issues while minimizing disruption.
- Record service activity, repairs, and recurring problems using approved tools and ticketing systems.
Training, Safety & Security
On-the-Job Training
- Learn computer and POS hardware fundamentals, technical terminology, common equipment failures, and systematic troubleshooting.
- Participate in supervised hands-on installations and repairs; assume independent tasks gradually as skills are demonstrated.
- Complete assigned learning activities and review relevant technical guidance and team communications.
Minimum Qualifications
- No previous IT experience, college degree, or technical certification required.
- Interest in technology, a willingness to learn, and attention to detail.
- Dependability, clear communication, and ability to follow instructions and established procedures.
- Ability to travel between assigned restaurant locations; valid driver’s license required.
- Ability to perform routine hands-on equipment tasks safely in a restaurant environment.
Helpful Experience (Not Required)
Restaurant or customer-service experience; familiarity with Windows OS, cables, peripherals, or basic troubleshooting; interest in developing a career in IT.
Work Environment & Scheduling
This position supports multiple restaurant locations and may involve working in dining areas, kitchens, drive-thru spaces, offices, and equipment areas. Duties may include bending, kneeling, reaching, and moving technology equipment. Must be available for weekends and overnight installs. Mileage for approved business travel between assigned locations will be reimbursed in accordance with company policy.
Success in This Role
Success is demonstrated through reliability, steady technical growth, accurate troubleshooting, organized equipment handling, clear documentation, responsive communication, and a commitment to reducing technology-related interruptions.
This description summarizes the position and may be updated as business needs evolve. Technical tasks requiring additional training, approvals, or vendor supervision will be performed only when authorized.
Benefits
Paid sick leave and/or paid time off
Health insurance benefits
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts and free meals
See All 53 IT Support Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
IT Support Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Construction & Real Estate
What Indiana Employers Look For
The qualifications that appear most often in IT support jobs across Indiana.
- CompTIA A+ or equivalent certification required or strongly preferred by most Indiana employers
- One or more years of hands-on help desk or desktop support experience
- Proficiency troubleshooting Windows operating systems, Microsoft 365, and Active Directory
- Strong verbal and written communication skills for end-user support in person and remotely
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Jobs in Indiana: Frequently Asked Questions
How do you become an IT support professional in Indiana?
Indiana does not require a state-issued license to work in IT support, so entry is credential-driven rather than exam-gated. Most Indiana employers expect at least a CompTIA A+ certification alongside an associate or bachelor's degree in information technology or a related field from an institution such as Indiana University, Purdue, or Ivy Tech Community College. Building hands-on experience through an internship or a campus help desk role accelerates hiring considerably.
Which companies hire IT support professionals in Indiana?
Employers hiring it supports in Indiana right now include McDonald's, Gillman Home Center, and Ivy Tech Community College, based on current listings on Migrate Mate as of November 2026. Indiana's large healthcare networks, university systems, and manufacturing headquarters generate particularly consistent IT support demand throughout the year.
Which Indiana cities have the most IT support jobs?
Indianapolis, South Bend, and Lafayette account for the largest share of it support openings in Indiana. Indianapolis dominates because of its concentration of corporate headquarters, major hospital networks, and state government offices, while Fort Wayne and South Bend draw postings from regional manufacturers and healthcare systems that anchor those metros.
Are there remote IT support jobs in Indiana?
Yes, but they're less common than in purely desk-based fields because IT support often requires on-site hardware work, equipment imaging, and in-person end-user assistance. About 31% of it support openings tied to Indiana are remote or hybrid as of November 2026, reflecting that demand. Tier-2 help desk roles handling software troubleshooting and account access tend to be the most remote-eligible segment of Indiana postings.
How can I get hired as an IT support professional in Indiana with little or no experience?
The most realistic entry path is completing an Ivy Tech Community College IT program and targeting help desk associate or IT technician I postings, which large Indiana employers such as Indiana University Health and Purdue University regularly post for candidates without prior professional experience. A CompTIA A+ certification gives an immediate edge and signals baseline competency to hiring managers. Lateral moves from roles like office coordinator or warehouse logistics supervisor, where basic PC troubleshooting is part of the job, also open doors to entry-level IT support positions.
Where can I find and apply to IT support jobs in Indiana?
You can find and apply to it support jobs in Indiana on Migrate Mate, which lists current Indiana openings updated regularly. Search the available roles, identify the ones that match your experience and location, and apply directly through each listing without needing to sign up first.
See All 53 IT Support Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find IT Support Jobs