IT Support Engineer Jobs in Indiana
IT Support Engineer jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and Bloomington, where employers like Eli Lilly, Salesforce, and Indiana University maintain large technology operations staffed at every level from help-desk technician to senior systems engineer. Demand is strongest for engineers with hands-on experience in cloud infrastructure, endpoint management, and cybersecurity support, reflecting the needs of Indiana's growing life sciences, logistics, and financial services sectors. The market is active across both corporate and higher-education environments, with openings for candidates entering the field and those stepping into team-lead roles. See the openings below and apply to the ones that match your experience.
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Showing 5 of 53+ IT Support Engineer jobs
ENTRY-LEVEL POSITION • HANDS-ON TRAINING PROVIDED
DEPARTMENT
Information Technology
WORK LOCATION
Multiple McDonald’s restaurant locations
EXPERIENCE
No prior IT experience required
COMPENSATION
To Be Determined
TRAVEL
Travel between locations required; mileage reimbursed per company policy
REPORTS TO
Technology Department Lead
*Must be at least 18 years of age*
Position Overview
Stieglitz Family McDonald’s is seeking a dependable, motivated individual to help support the technology used across our restaurant locations. This entry-level, franchise-wide position assists with installation, troubleshooting, equipment replacement, maintenance, and documentation. No previous IT experience, degree, or technical certification is required; practical on-the-job training and guidance will be provided. Once training is completed this role will require restaurant staff training in restaurant troubleshooting tasks. The ideal candidate enjoys solving problems, learning about technology, and helping restaurant teams stay operational.
Key Responsibilities
Restaurant Technology Support
- Assist with troubleshooting point-of-sale (POS) registers, kitchen video systems (KVS), printers, scanners, payment entry devices (PEDs), controllers, and connected peripherals.
- Respond to technical issues in drive-thru, front counter, kitchen, customer areas, and manager’s offices.
- Identify equipment accurately, explain problems clearly, and escalate issues that require advanced or authorized support.
Installation & Equipment Replacement
- Help install, label, test, and replace approved computers, pre-imaged registers, KVS/ORB controllers, payment devices, printers, cables, scanners, bump bars, and related equipment.
- Verify proper operation after a repair or replacement and keep work areas organized.
Basic Network & Preventive Maintenance
- Learn basic connectivity troubleshooting, cable management, and equipment identification.
- Help perform routine equipment checks, use approved cleaning supplies, and identify damaged or ageing equipment.
Franchise-Wide Service & Communication
- Travel to assigned restaurants for troubleshooting, repairs, installations, and planned upgrades.
- Work with restaurant managers, technical teammates, service desk personnel, and outside vendors to resolve issues while minimizing disruption.
- Record service activity, repairs, and recurring problems using approved tools and ticketing systems.
Training, Safety & Security
On-the-Job Training
- Learn computer and POS hardware fundamentals, technical terminology, common equipment failures, and systematic troubleshooting.
- Participate in supervised hands-on installations and repairs; assume independent tasks gradually as skills are demonstrated.
- Complete assigned learning activities and review relevant technical guidance and team communications.
Minimum Qualifications
- No previous IT experience, college degree, or technical certification required.
- Interest in technology, a willingness to learn, and attention to detail.
- Dependability, clear communication, and ability to follow instructions and established procedures.
- Ability to travel between assigned restaurant locations; valid driver’s license required.
- Ability to perform routine hands-on equipment tasks safely in a restaurant environment.
Helpful Experience (Not Required)
Restaurant or customer-service experience; familiarity with Windows OS, cables, peripherals, or basic troubleshooting; interest in developing a career in IT.
Work Environment & Scheduling
This position supports multiple restaurant locations and may involve working in dining areas, kitchens, drive-thru spaces, offices, and equipment areas. Duties may include bending, kneeling, reaching, and moving technology equipment. Must be available for weekends and overnight installs. Mileage for approved business travel between assigned locations will be reimbursed in accordance with company policy.
Success in This Role
Success is demonstrated through reliability, steady technical growth, accurate troubleshooting, organized equipment handling, clear documentation, responsive communication, and a commitment to reducing technology-related interruptions.
This description summarizes the position and may be updated as business needs evolve. Technical tasks requiring additional training, approvals, or vendor supervision will be performed only when authorized.
Benefits
Paid sick leave and/or paid time off
Health insurance benefits
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts and free meals
ENTRY-LEVEL POSITION • HANDS-ON TRAINING PROVIDED
DEPARTMENT
Information Technology
WORK LOCATION
Multiple McDonald’s restaurant locations
EXPERIENCE
No prior IT experience required
COMPENSATION
To Be Determined
TRAVEL
Travel between locations required; mileage reimbursed per company policy
REPORTS TO
Technology Department Lead
*Must be at least 18 years of age*
Position Overview
Stieglitz Family McDonald’s is seeking a dependable, motivated individual to help support the technology used across our restaurant locations. This entry-level, franchise-wide position assists with installation, troubleshooting, equipment replacement, maintenance, and documentation. No previous IT experience, degree, or technical certification is required; practical on-the-job training and guidance will be provided. Once training is completed this role will require restaurant staff training in restaurant troubleshooting tasks. The ideal candidate enjoys solving problems, learning about technology, and helping restaurant teams stay operational.
Key Responsibilities
Restaurant Technology Support
- Assist with troubleshooting point-of-sale (POS) registers, kitchen video systems (KVS), printers, scanners, payment entry devices (PEDs), controllers, and connected peripherals.
- Respond to technical issues in drive-thru, front counter, kitchen, customer areas, and manager’s offices.
- Identify equipment accurately, explain problems clearly, and escalate issues that require advanced or authorized support.
Installation & Equipment Replacement
- Help install, label, test, and replace approved computers, pre-imaged registers, KVS/ORB controllers, payment devices, printers, cables, scanners, bump bars, and related equipment.
- Verify proper operation after a repair or replacement and keep work areas organized.
Basic Network & Preventive Maintenance
- Learn basic connectivity troubleshooting, cable management, and equipment identification.
- Help perform routine equipment checks, use approved cleaning supplies, and identify damaged or ageing equipment.
Franchise-Wide Service & Communication
- Travel to assigned restaurants for troubleshooting, repairs, installations, and planned upgrades.
- Work with restaurant managers, technical teammates, service desk personnel, and outside vendors to resolve issues while minimizing disruption.
- Record service activity, repairs, and recurring problems using approved tools and ticketing systems.
Training, Safety & Security
On-the-Job Training
- Learn computer and POS hardware fundamentals, technical terminology, common equipment failures, and systematic troubleshooting.
- Participate in supervised hands-on installations and repairs; assume independent tasks gradually as skills are demonstrated.
- Complete assigned learning activities and review relevant technical guidance and team communications.
Minimum Qualifications
- No previous IT experience, college degree, or technical certification required.
- Interest in technology, a willingness to learn, and attention to detail.
- Dependability, clear communication, and ability to follow instructions and established procedures.
- Ability to travel between assigned restaurant locations; valid driver’s license required.
- Ability to perform routine hands-on equipment tasks safely in a restaurant environment.
Helpful Experience (Not Required)
Restaurant or customer-service experience; familiarity with Windows OS, cables, peripherals, or basic troubleshooting; interest in developing a career in IT.
Work Environment & Scheduling
This position supports multiple restaurant locations and may involve working in dining areas, kitchens, drive-thru spaces, offices, and equipment areas. Duties may include bending, kneeling, reaching, and moving technology equipment. Must be available for weekends and overnight installs. Mileage for approved business travel between assigned locations will be reimbursed in accordance with company policy.
Success in This Role
Success is demonstrated through reliability, steady technical growth, accurate troubleshooting, organized equipment handling, clear documentation, responsive communication, and a commitment to reducing technology-related interruptions.
This description summarizes the position and may be updated as business needs evolve. Technical tasks requiring additional training, approvals, or vendor supervision will be performed only when authorized.
Benefits
Paid sick leave and/or paid time off
Health insurance benefits
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts and free meals
See All 53 IT Support Engineer Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
IT Support Engineer Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Construction & Real Estate
What Indiana Employers Look For
The qualifications that appear most often in IT support engineer jobs across Indiana.
- CompTIA A+ or CompTIA Network+ certification required or strongly preferred by most employers
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience troubleshooting Windows and macOS endpoints in a professional environment
- Familiarity with Microsoft 365 administration, Active Directory, and ticketing systems such as ServiceNow
- Working knowledge of network fundamentals including TCP/IP, VPN configuration, and wireless protocols
- Strong written and verbal communication skills for end-user support and incident documentation
IT Support Engineer Jobs in Indiana: Frequently Asked Questions
How do you become a it support engineer in Indiana?
Indiana does not require a state-issued license to work as an it support engineer, so the path runs through education and vendor-neutral certifications. Most Indiana employers expect at minimum a CompTIA A+ certification, which validates foundational hardware and software troubleshooting skills, alongside an associate or bachelor's degree in information technology. Ivy Tech Community College, which has campuses statewide, offers IT programs that align closely with what Indiana employers look for in entry-level candidates.
How much do IT support engineers make in Indiana?
IT support engineers in Indiana earn a median of about $56,510 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $39,220 for the lowest 10% to over $83,900 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in Indiana?
Companies currently hiring it support engineers in Indiana include McDonald's, Gillman Home Center, and Ivy Tech Community College, per current listings on Migrate Mate as of November 2026. Indiana's concentration of life sciences, logistics, and financial services firms means demand for on-site and hybrid support engineers remains consistent well beyond the Indianapolis metro.
Which Indiana cities have the most it support engineer jobs?
Indianapolis, South Bend, and Lafayette have the most it support engineer openings in Indiana. Indianapolis leads because it anchors the state's largest corporate and healthcare technology operations, while Fort Wayne's manufacturing base and Bloomington's university environment each generate steady demand for dedicated support teams.
Are there remote it support engineer jobs in Indiana?
Yes, but they're less common than in purely desk-based technology roles because much of it support engineering involves hands-on device management, on-site troubleshooting, and in-person end-user assistance. About 31% of it support engineer openings tied to Indiana are remote or hybrid as of November 2026, and those listings tend to focus on remote monitoring, cloud platform administration, and tier-two software support rather than hardware or facilities work.
How can I get hired as a it support engineer in Indiana with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification while applying for help-desk or desktop-support associate roles, which Indiana employers routinely treat as the first rung before the engineer title. Ivy Tech Community College's IT programs partner directly with Indiana employers and can connect students to cooperative education placements. Large Indianapolis-area healthcare systems and universities frequently hire support technicians with no prior professional experience if candidates hold a relevant certification and can demonstrate troubleshooting ability in an interview.
Where can I find and apply to it support engineer jobs in Indiana?
You can find and apply to it support engineer jobs in Indiana on Migrate Mate, which lists current openings from employers across the state. Search for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 53 IT Support Engineer Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find IT Support Engineer Jobs