IT Support Engineer Jobs in Texas
IT Support Engineer jobs in Texas are in strong and consistent demand, with openings concentrated in corporate technology operations, healthcare systems, financial services, and defense contracting across every seniority level from helpdesk technician to senior infrastructure engineer. Dallas, Austin, and Houston are the largest hiring centers, where established employers like Dell Technologies, AT&T, and Texas Health Resources maintain ongoing IT support headcount. The most sought-after specialties in Texas right now are endpoint management, cloud support, and enterprise service desk operations. Find a role that fits below and apply directly.
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Showing 5 of 411+ IT Support Engineer jobs
DESCRIPTION
About OTS
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, Richardson
COMPENSATION
- Salary Range: $25.00 - $41.00 USD hourly
DESCRIPTION
About OTS
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, Richardson
COMPENSATION
- Salary Range: $25.00 - $41.00 USD hourly
See All 411+ IT Support Engineer Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
IT Support Engineer Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Amazon43
- LTIMindtree17
- Tata Consultancy Services (TCS)11
- Apple9
- Meta7
Top Industries Hiring
- Technology & Software152
- Consulting & Professional Services38
- Electronics & Hardware30
- Manufacturing18
- Energy14
What Texas Employers Look For
The qualifications that appear most often in IT support engineer jobs across Texas.
- CompTIA A+ or CompTIA Network+ certification recognized by Texas employers as a baseline credential
- One to three years of hands-on helpdesk or desktop support experience in a corporate environment
- Proficiency with Windows 10/11, Active Directory, and Microsoft 365 administration
- Experience supporting enterprise ticketing systems such as ServiceNow, Jira, or Remedy
- Familiarity with networking fundamentals including TCP/IP, VPN, and basic LAN/WAN troubleshooting
- Strong written and verbal communication skills for end-user support documentation and escalation
IT Support Engineer Jobs in Texas: Frequently Asked Questions
How do you become a it support engineer in Texas?
Texas does not require a state-issued license to work as an it support engineer. The standard path is completing an associate or bachelor's degree in information technology, computer science, or a related field, followed by entry-level certifications such as CompTIA A+ or Network+. Many Texas employers, including large healthcare systems and corporate headquarters in Dallas and Austin, treat these certifications as a hiring baseline alongside a short period of helpdesk experience.
How much do IT support engineers make in Texas?
IT support engineers in Texas earn a median of about $59,490 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,690 for the lowest 10% to over $90,140 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in Texas?
Employers hiring it support engineers in Texas right now include Amazon, LTIMindtree, and Tata Consultancy Services (TCS), based on current listings on Migrate Mate as of June 2026. Texas's dense concentration of corporate headquarters, regional data centers, and large healthcare networks means demand is spread across multiple industries rather than a single sector.
Which Texas cities have the most it support engineer jobs?
Austin, Dallas, and Plano have the most it support engineer openings in Texas. Dallas leads because of its high density of corporate headquarters and regional operations centers, Austin's growing technology industry drives steady volume, and Houston's large energy, healthcare, and petrochemical sectors create consistent demand for on-site and enterprise support roles.
Are there remote it support engineer jobs in Texas?
Yes, but they're more limited than in purely desk-based roles. About 15% of it support engineer openings tied to Texas are remote or hybrid as of June 2026, reflecting that much of the work requires hands-on access to hardware, networks, and end users. The portions of the role most likely to be done remotely are Tier 2 software troubleshooting, remote desktop support, and cloud administration tasks.
How can I get hired as a it support engineer in Texas with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification, which many Texas corporate employers and healthcare systems treat as proof of foundational competency even without a degree. Large Texas employers like Dell Technologies and Texas-based hospital networks regularly hire candidates into helpdesk technician or IT associate roles as a stepping stone. Moving laterally from customer service, retail electronics, or administrative assistant roles that involve daily software troubleshooting is also a recognized path, and building a small home lab or cloud environment strengthens any application.
Where can I find and apply to it support engineer jobs in Texas?
You can find and apply to it support engineer jobs in Texas on Migrate Mate, which lists current Texas openings across industries and cities. Search the available roles, find the ones that match your experience and location, and apply directly to the ones that fit.
See All 411+ IT Support Engineer Jobs in Texas
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