IT Support Engineer Jobs
IT Support Engineer jobs are open across healthcare, finance, education, government, and technology, at every level from entry-level technician to senior engineer and team lead, with specializations in helpdesk support, systems administration, and network troubleshooting. Find a role that fits from the openings below and apply directly.
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The interviews are anticipated within two (2) weeks of closing date.
The New Mexico Department of Health works in many ways to promote, preserve and protect the health of New Mexico residents. The ITSD supports many programs within DOH all of which provide some of the most requested and important services we provide to our customers.
Why does the job exist?
The purpose of this position within the ADSB team in the Information Technology Services Division will be to serve as the IT Application Support role for the New Mexico Department of Health. To support various IT applications within the ADSB applications portfolio.
How does it get done?
The key responsibilities of this position are as follows -
1. Application Development, Maintenance, Enhancement and Support of the various COTS and Web-based Applications systems within the ADSB Bureau.
2. Provide support and assist various Clinical applications such as Electronic Health Record (EHR) systems and In-house developed Web-based custom systems for the New Mexico Department of Health.
3. Development of Reports and data feeds to and from the applications.
4. Follow Industry standard Development and Application Support processes and methodologies.
5. Liaise and communicate (verbal and written) - with Customers, Vendors and ADSB Management.
6. Other tasks include - Status Reporting, Testing, Training, Documentation, etc.
Who are the customers?
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Ideal Candidate
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in systems administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Working conditions can be described as follows -
- Work is performed in an Office setting
- Verbal and written communication with the Users of the systems at the Facilities
- Exposure to Visual/ Video Display Terminal (VDT)
- Extensive personal computer and Telephone usage with extended periods of sitting
- Must be able to lift 25 pounds.
Do you know what Total Compensation is? Click here
Agency Contact Information: Kshiteej Bhosale(505) 709-5739 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
The interviews are anticipated within two (2) weeks of closing date.
The New Mexico Department of Health works in many ways to promote, preserve and protect the health of New Mexico residents. The ITSD supports many programs within DOH all of which provide some of the most requested and important services we provide to our customers.
Why does the job exist?
The purpose of this position within the ADSB team in the Information Technology Services Division will be to serve as the IT Application Support role for the New Mexico Department of Health. To support various IT applications within the ADSB applications portfolio.
How does it get done?
The key responsibilities of this position are as follows -
1. Application Development, Maintenance, Enhancement and Support of the various COTS and Web-based Applications systems within the ADSB Bureau.
2. Provide support and assist various Clinical applications such as Electronic Health Record (EHR) systems and In-house developed Web-based custom systems for the New Mexico Department of Health.
3. Development of Reports and data feeds to and from the applications.
4. Follow Industry standard Development and Application Support processes and methodologies.
5. Liaise and communicate (verbal and written) - with Customers, Vendors and ADSB Management.
6. Other tasks include - Status Reporting, Testing, Training, Documentation, etc.
Who are the customers?
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Ideal Candidate
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in systems administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Working conditions can be described as follows -
- Work is performed in an Office setting
- Verbal and written communication with the Users of the systems at the Facilities
- Exposure to Visual/ Video Display Terminal (VDT)
- Extensive personal computer and Telephone usage with extended periods of sitting
- Must be able to lift 25 pounds.
Do you know what Total Compensation is? Click here
Agency Contact Information: Kshiteej Bhosale(505) 709-5739 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
IT Support Engineer Jobs by Experience Level
Top Cities Hiring IT Support Engineers
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Find IT Support Engineer JobsIT Support Engineer Job Market
Who's Hiring
- Gr8ttek40
- Amazon36
- Per Scholas9
- AVI Foodsystems7
- State of South Carolina7
Top Industries Hiring
- Technology & Software33
- Retail14
- Manufacturing14
- Education13
- Healthcare & Medical Services10
What Employers Look For
The qualifications that appear most often in IT support engineer jobs.
- CompTIA A+ or equivalent hardware and software troubleshooting certification
- Experience supporting Windows and macOS endpoints in a corporate environment
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Knowledge of Active Directory, user account management, and group policy administration
- Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, and VPN configuration
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your IT Support Engineer Job Search
Tailor your resume to ticket volume
IT support engineer job postings often specify expected ticket loads or SLA targets. Quantify your experience by noting the average daily tickets you handled and the resolution rate you maintained, so hiring managers can immediately gauge your pace.
List certifications before your degree
For it support engineer roles, CompTIA A+, Network+, and Microsoft certifications carry more weight than your degree title in most screening filters. Put your active certifications in a dedicated section above education so they surface first on an ATS scan.
Apply early to roles that fit
Migrate Mate lists it support engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by environment type
It support engineer roles vary sharply between MSP, in-house IT, and government environments. When searching, identify which environment suits your background, because the tools, escalation paths, and pace differ enough to make your resume read stronger for one than the other.
Prepare a troubleshooting story for interviews
Most it support engineer interviews include a scenario question about diagnosing a network or hardware failure under pressure. Prepare two or three specific stories that walk through your diagnostic method, what you ruled out first, and how you communicated status to the end user.
Negotiate shift differential into your offer
Many it support engineer positions include on-call rotations or after-hours coverage. Before accepting, ask explicitly whether on-call hours carry additional pay and confirm the rotation frequency, since these terms are rarely written into the initial offer without prompting.
IT Support Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most it support engineers?
The companies hiring the most it support engineers right now include Gr8ttek, Amazon, and Per Scholas, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of August 2026. Demand is consistently strong at managed service providers, large hospital networks, and financial institutions that maintain large on-site user bases.
How many it support engineer jobs are remote?
About 27% of it support engineer openings are fully remote or hybrid as of August 2026, though fully remote roles are more common for tier-two and tier-three support than for frontline helpdesk positions that require hands-on hardware work. Cloud infrastructure and software-only support roles tend to carry the highest share of remote flexibility.
How do you become an it support engineer?
Start by earning a foundational certification such as CompTIA A+ to demonstrate hardware and operating system competency to employers. Build hands-on experience through a helpdesk role, an internship, or a home lab where you practice imaging machines, configuring routers, and troubleshooting connectivity. From there, specialize in networking or systems administration and pursue intermediate certifications to move into engineer-level roles.
Can you get hired as an it support engineer with little experience?
Yes, many employers hire it support engineers at the entry level if you can show foundational certifications and any hands-on troubleshooting practice. Volunteering to manage IT for a nonprofit, building a home lab, or completing a community college IT program all count as relevant experience. Emphasize your diagnostic process and customer communication skills, which matter as much as technical depth at the junior level.
What does the it support engineer interview process look like?
Most it support engineer interviews include an initial recruiter screen focused on your environment experience, followed by a technical interview where you walk through a troubleshooting scenario step by step. Some employers add a practical skills assessment, asking you to demonstrate a task such as resetting a locked account or diagnosing a network connectivity issue. A final interview with the IT manager typically covers team fit and on-call expectations.
Where can I find and apply to it support engineer jobs?
You can find and apply to it support engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and preferred environment, then apply directly to each one that fits.
See All 1,422+ IT Support Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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