IT Support Engineer Jobs
IT Support Engineer jobs are open across healthcare, finance, education, government, and technology, at every level from entry-level technician to senior engineer and team lead, with specializations in helpdesk support, systems administration, and network troubleshooting. Find a role that fits from the openings below and apply directly.
Find IT Support Engineer JobsOverview
Showing 5 of 3,748+ IT Support Engineer jobs
INTRODUCTION
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com.
Job Description
As an Associate IT Support Engineer, you will be part of BETSOL's IT operations team, providing front-line technical support to end users across desktops, laptops, peripherals, and everyday enterprise applications. This is an entry-level role designed for recent graduates: you will be onboarded through structured training and mentorship, and you will grow from assisting with routine support tasks to independently resolving incidents and service requests. You will work closely with experienced engineers and offshore network and security teams, building a strong foundation in IT service management while delivering a high-quality support experience. This is a customer-facing role, so professional communication and a service-oriented attitude are essential.
Responsibilities
- Strong organizational skills and ability to manage multiple tasks with accurate reporting
- Highly organized with strong task management and attention to detail
- Provide onsite and remote support for end users, including installing, configuring, testing, and maintaining desktops, laptops, peripherals, and related hardware under guidance.
- Troubleshoot and resolve hardware, software, OS, and peripheral incidents and service requests, escalating complex issues to senior engineers as needed.
- Contact end users via phone or Microsoft Teams to schedule support sessions and deliver timely resolution while maintaining high customer satisfaction.
- Log, monitor, prioritize, and update tickets using ITSM tools such as ServiceNow or Jira, following SLA, documentation, and escalation procedures aligned to ITIL best practices.
- Assist with OS installation, reinstallation, upgrades, and patching for Windows desktops and laptops, and install and support standard applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
- Help deploy and maintain antivirus and endpoint protection, configure user profiles and email accounts, and troubleshoot basic LAN, Wi-Fi, VPN, and printer connectivity issues.
- Support IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery, ensuring data security and compliance during employee exits.
- Maintain accurate IT asset and inventory records in CMDB and asset management tools, and support e-waste and e-recycling activities in line with company policies.
- Create and update technical documentation, SOPs, and knowledge base articles, and collaborate with cross-functional IT teams on projects, upgrades, and rollouts.
Looking For
Recent graduate with a Bachelor's degree in Computer Science or a related IT discipline. No prior work experience is required; internships, academic projects, or lab exposure in IT support, systems, or networking are a plus. This is an entry-level position with structured on-the-job training.
QUALIFICATIONS
Mandatory skills:
- Foundational understanding of Windows operating systems and basic desktop/laptop hardware and software concepts.
- Basic knowledge of networking fundamentals such as LAN, Wi-Fi, IP addressing, and connectivity troubleshooting.
- Awareness of IT service management concepts (incident and request handling) and a willingness to learn ITSM tools such as ServiceNow or Jira.
- Strong verbal and written communication skills, with the ability to interact professionally with global users.
- Strong analytical aptitude, a problem-solving mindset, and eagerness to learn new technologies and processes quickly.
- Demonstrated ability to adopt AI tools and independently learn new systems.
Good to have skills:
- Internship or academic project experience in IT support, system administration, or networking.
- Familiarity with ITSM/ticketing tools (ServiceNow, Jira) or CMDB-based asset management.
- Basic exposure to ITIL processes (Incident, Request, Problem, Change Management).
- Hands-on lab or hobbyist experience with hardware troubleshooting, OS installation, or home networking.
Additional Information
The salary range for this role 65k to 75K depending on experience. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs.
Benefits & Perks
We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:
- Competitive salary
- Medical, dental, and vision coverage
- 401(k) with company match
- Flexible PTO + paid holidays
- Hybrid/remote work flexibility
- Learning & development support
- Inclusive, team-driven culture
- Opportunities to work with and learn from teams across the world
BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.
INTRODUCTION
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com.
Job Description
As an Associate IT Support Engineer, you will be part of BETSOL's IT operations team, providing front-line technical support to end users across desktops, laptops, peripherals, and everyday enterprise applications. This is an entry-level role designed for recent graduates: you will be onboarded through structured training and mentorship, and you will grow from assisting with routine support tasks to independently resolving incidents and service requests. You will work closely with experienced engineers and offshore network and security teams, building a strong foundation in IT service management while delivering a high-quality support experience. This is a customer-facing role, so professional communication and a service-oriented attitude are essential.
Responsibilities
- Strong organizational skills and ability to manage multiple tasks with accurate reporting
- Highly organized with strong task management and attention to detail
- Provide onsite and remote support for end users, including installing, configuring, testing, and maintaining desktops, laptops, peripherals, and related hardware under guidance.
- Troubleshoot and resolve hardware, software, OS, and peripheral incidents and service requests, escalating complex issues to senior engineers as needed.
- Contact end users via phone or Microsoft Teams to schedule support sessions and deliver timely resolution while maintaining high customer satisfaction.
- Log, monitor, prioritize, and update tickets using ITSM tools such as ServiceNow or Jira, following SLA, documentation, and escalation procedures aligned to ITIL best practices.
- Assist with OS installation, reinstallation, upgrades, and patching for Windows desktops and laptops, and install and support standard applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
- Help deploy and maintain antivirus and endpoint protection, configure user profiles and email accounts, and troubleshoot basic LAN, Wi-Fi, VPN, and printer connectivity issues.
- Support IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery, ensuring data security and compliance during employee exits.
- Maintain accurate IT asset and inventory records in CMDB and asset management tools, and support e-waste and e-recycling activities in line with company policies.
- Create and update technical documentation, SOPs, and knowledge base articles, and collaborate with cross-functional IT teams on projects, upgrades, and rollouts.
Looking For
Recent graduate with a Bachelor's degree in Computer Science or a related IT discipline. No prior work experience is required; internships, academic projects, or lab exposure in IT support, systems, or networking are a plus. This is an entry-level position with structured on-the-job training.
QUALIFICATIONS
Mandatory skills:
- Foundational understanding of Windows operating systems and basic desktop/laptop hardware and software concepts.
- Basic knowledge of networking fundamentals such as LAN, Wi-Fi, IP addressing, and connectivity troubleshooting.
- Awareness of IT service management concepts (incident and request handling) and a willingness to learn ITSM tools such as ServiceNow or Jira.
- Strong verbal and written communication skills, with the ability to interact professionally with global users.
- Strong analytical aptitude, a problem-solving mindset, and eagerness to learn new technologies and processes quickly.
- Demonstrated ability to adopt AI tools and independently learn new systems.
Good to have skills:
- Internship or academic project experience in IT support, system administration, or networking.
- Familiarity with ITSM/ticketing tools (ServiceNow, Jira) or CMDB-based asset management.
- Basic exposure to ITIL processes (Incident, Request, Problem, Change Management).
- Hands-on lab or hobbyist experience with hardware troubleshooting, OS installation, or home networking.
Additional Information
The salary range for this role 65k to 75K depending on experience. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs.
Benefits & Perks
We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:
- Competitive salary
- Medical, dental, and vision coverage
- 401(k) with company match
- Flexible PTO + paid holidays
- Hybrid/remote work flexibility
- Learning & development support
- Inclusive, team-driven culture
- Opportunities to work with and learn from teams across the world
BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.
See All 3,748+ IT Support Engineer Jobs
Jump back to the full list of openings and apply to any IT support engineer role that fits.
Find IT Support Engineer JobsIT Support Engineer Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Amazon260
- Tata Consultancy Services (TCS)108
- CVS Health60
- Meta42
- Artech32
Top Industries Hiring
- Technology & Software1,409
- Consulting & Professional Services302
- Healthcare & Medical Services224
- Electronics & Hardware170
- Education150
What Employers Look For
The qualifications that appear most often in IT support engineer jobs.
- CompTIA A+ or equivalent hardware and software troubleshooting certification
- Experience supporting Windows and macOS endpoints in a corporate environment
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Knowledge of Active Directory, user account management, and group policy administration
- Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, and VPN configuration
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your IT Support Engineer Job Search
Tailor your resume to ticket volume
IT support engineer job postings often specify expected ticket loads or SLA targets. Quantify your experience by noting the average daily tickets you handled and the resolution rate you maintained, so hiring managers can immediately gauge your pace.
List certifications before your degree
For it support engineer roles, CompTIA A+, Network+, and Microsoft certifications carry more weight than your degree title in most screening filters. Put your active certifications in a dedicated section above education so they surface first on an ATS scan.
Apply early to roles that fit
Migrate Mate lists it support engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by environment type
It support engineer roles vary sharply between MSP, in-house IT, and government environments. When searching, identify which environment suits your background, because the tools, escalation paths, and pace differ enough to make your resume read stronger for one than the other.
Prepare a troubleshooting story for interviews
Most it support engineer interviews include a scenario question about diagnosing a network or hardware failure under pressure. Prepare two or three specific stories that walk through your diagnostic method, what you ruled out first, and how you communicated status to the end user.
Negotiate shift differential into your offer
Many it support engineer positions include on-call rotations or after-hours coverage. Before accepting, ask explicitly whether on-call hours carry additional pay and confirm the rotation frequency, since these terms are rarely written into the initial offer without prompting.
IT Support Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most it support engineers?
The companies hiring the most it support engineers right now include Amazon, Tata Consultancy Services (TCS), and CVS Health, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of June 2026. Demand is consistently strong at managed service providers, large hospital networks, and financial institutions that maintain large on-site user bases.
How many it support engineer jobs are remote?
About 24% of it support engineer openings are fully remote or hybrid as of June 2026, though fully remote roles are more common for tier-two and tier-three support than for frontline helpdesk positions that require hands-on hardware work. Cloud infrastructure and software-only support roles tend to carry the highest share of remote flexibility.
How do you become an it support engineer?
Start by earning a foundational certification such as CompTIA A+ to demonstrate hardware and operating system competency to employers. Build hands-on experience through a helpdesk role, an internship, or a home lab where you practice imaging machines, configuring routers, and troubleshooting connectivity. From there, specialize in networking or systems administration and pursue intermediate certifications to move into engineer-level roles.
Can you get hired as an it support engineer with little experience?
Yes, many employers hire it support engineers at the entry level if you can show foundational certifications and any hands-on troubleshooting practice. Volunteering to manage IT for a nonprofit, building a home lab, or completing a community college IT program all count as relevant experience. Emphasize your diagnostic process and customer communication skills, which matter as much as technical depth at the junior level.
What does the it support engineer interview process look like?
Most it support engineer interviews include an initial recruiter screen focused on your environment experience, followed by a technical interview where you walk through a troubleshooting scenario step by step. Some employers add a practical skills assessment, asking you to demonstrate a task such as resetting a locked account or diagnosing a network connectivity issue. A final interview with the IT manager typically covers team fit and on-call expectations.
Where can I find and apply to it support engineer jobs?
You can find and apply to it support engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and preferred environment, then apply directly to each one that fits.
See All 3,748+ IT Support Engineer Jobs
Jump back to the full list of openings and apply to any IT support engineer role that fits.
Find IT Support Engineer Jobs