IT Support Engineer Jobs
IT Support Engineer jobs are open across healthcare, finance, education, government, and technology, at every level from entry-level technician to senior engineer and team lead, with specializations in helpdesk support, systems administration, and network troubleshooting. Find a role that fits from the openings below and apply directly.
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Showing 5 of 1,646+ IT Support Engineer jobs
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
IT Support Engineer Jobs by Experience Level
Top Cities Hiring IT Support Engineers
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Find IT Support Engineer JobsIT Support Engineer Job Market
Who's Hiring
- Gr8ttek66
- Amazon61
- Cognizant15
- Rocket Lab USA13
- Courser7
Top Industries Hiring
- Technology & Software12
- Healthcare & Medical Services8
- Education5
- Manufacturing5
- Automotive3
What Employers Look For
The qualifications that appear most often in IT support engineer jobs.
- CompTIA A+ or equivalent hardware and software troubleshooting certification
- Experience supporting Windows and macOS endpoints in a corporate environment
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Knowledge of Active Directory, user account management, and group policy administration
- Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, and VPN configuration
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your IT Support Engineer Job Search
Tailor your resume to ticket volume
IT support engineer job postings often specify expected ticket loads or SLA targets. Quantify your experience by noting the average daily tickets you handled and the resolution rate you maintained, so hiring managers can immediately gauge your pace.
List certifications before your degree
For it support engineer roles, CompTIA A+, Network+, and Microsoft certifications carry more weight than your degree title in most screening filters. Put your active certifications in a dedicated section above education so they surface first on an ATS scan.
Apply early to roles that fit
Migrate Mate lists it support engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by environment type
It support engineer roles vary sharply between MSP, in-house IT, and government environments. When searching, identify which environment suits your background, because the tools, escalation paths, and pace differ enough to make your resume read stronger for one than the other.
Prepare a troubleshooting story for interviews
Most it support engineer interviews include a scenario question about diagnosing a network or hardware failure under pressure. Prepare two or three specific stories that walk through your diagnostic method, what you ruled out first, and how you communicated status to the end user.
Negotiate shift differential into your offer
Many it support engineer positions include on-call rotations or after-hours coverage. Before accepting, ask explicitly whether on-call hours carry additional pay and confirm the rotation frequency, since these terms are rarely written into the initial offer without prompting.
IT Support Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most it support engineers?
The companies hiring the most it support engineers right now include Gr8ttek, Amazon, and Cognizant, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of September 2026. Demand is consistently strong at managed service providers, large hospital networks, and financial institutions that maintain large on-site user bases.
How many it support engineer jobs are remote?
About 32% of it support engineer openings are fully remote or hybrid as of September 2026, though fully remote roles are more common for tier-two and tier-three support than for frontline helpdesk positions that require hands-on hardware work. Cloud infrastructure and software-only support roles tend to carry the highest share of remote flexibility.
How do you become an it support engineer?
Start by earning a foundational certification such as CompTIA A+ to demonstrate hardware and operating system competency to employers. Build hands-on experience through a helpdesk role, an internship, or a home lab where you practice imaging machines, configuring routers, and troubleshooting connectivity. From there, specialize in networking or systems administration and pursue intermediate certifications to move into engineer-level roles.
Can you get hired as an it support engineer with little experience?
Yes, many employers hire it support engineers at the entry level if you can show foundational certifications and any hands-on troubleshooting practice. Volunteering to manage IT for a nonprofit, building a home lab, or completing a community college IT program all count as relevant experience. Emphasize your diagnostic process and customer communication skills, which matter as much as technical depth at the junior level.
What does the it support engineer interview process look like?
Most it support engineer interviews include an initial recruiter screen focused on your environment experience, followed by a technical interview where you walk through a troubleshooting scenario step by step. Some employers add a practical skills assessment, asking you to demonstrate a task such as resetting a locked account or diagnosing a network connectivity issue. A final interview with the IT manager typically covers team fit and on-call expectations.
Where can I find and apply to it support engineer jobs?
You can find and apply to it support engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and preferred environment, then apply directly to each one that fits.
See All 1,646+ IT Support Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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