IT Support Engineer Internships
It support engineer internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working engineers, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with Saab, School Specialty, and WebstaurantStore among the employers posting roles now.
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AB Facility Services (ABFS) is a trusted facility solutions partner delivering integrated maintenance and building support services. We help organizations create and maintain safe, efficient, high-performing, and welcoming environments.
We are seeking a Part-Time Entry-Level IT Support Technician to provide day-to-day technical support to employees and assist with maintaining our office technology and systems. This is an excellent opportunity for a hands-on, dependable, and customer-service-oriented IT professional who enjoys troubleshooting and supporting users.
The ideal candidate will have approximately 3 years of hands-on IT support experience, with a strong understanding of Windows systems, IP phones, networking, firewalls, and employee onboarding/offboarding. This position is expected to work approximately 15–20 hours per week, with occasional onsite support as needed.
Responsibilities
- Provide first-level IT support to employees for hardware, software, login, email, printer, phone, and connectivity issues.
- Troubleshoot Windows operating systems, Microsoft 365, computers, peripherals, and common software issues.
- Support and troubleshoot IP phones, basic network connectivity, Wi-Fi, and related equipment.
- Assist with basic network and firewall troubleshooting and escalate more complex issues when necessary.
- Set up, configure, and maintain computers, monitors, phones, printers, and other IT equipment.
- Assist with employee onboarding and offboarding, including computer setup, account access, equipment assignment, and removal of access.
- Assist with user accounts, passwords, permissions, and access to company systems.
- Troubleshoot issues with company applications and coordinate with vendors or IT partners when additional support is required.
- Maintain accurate inventory of computers, equipment, phones, and other IT assets.
- Document IT issues, troubleshooting steps, solutions, and equipment changes.
- Provide occasional onsite IT support at office and field locations.
- Assist with maintaining an organized, secure, and efficient IT environment.
- Perform other IT-related duties and projects as assigned.
Qualifications
- Approximately 3 years of hands-on IT support, help desk, technical support, or related experience.
- Strong working knowledge of Windows operating systems and Microsoft 365.
- Experience troubleshooting computers, hardware, software, printers, and peripheral devices.
- Working knowledge of IP phones, basic networking, Wi-Fi, TCP/IP, and connectivity troubleshooting.
- Familiarity with firewalls and basic network troubleshooting.
- Experience supporting employee onboarding and offboarding from an IT perspective.
- Strong problem-solving and troubleshooting skills.
- Ability to communicate technical information clearly to non-technical employees.
- Reliable, organized, responsive, and comfortable working independently.
- Strong customer service skills and a professional approach when supporting employees.
- IT education, internship, or certification is a plus.
- CompTIA A+ or other IT certification is preferred but not required.
Schedule
- Part-time: approximately 15–20 hours per week
- Schedule can be discussed based on business needs and candidate availability.
- Occasional onsite support may be required.
What We’re Looking For
We are looking for someone who is hands-on, dependable, solutions-oriented, and comfortable working directly with employees. The ideal candidate does not need to know everything but should be able to troubleshoot independently, identify when an issue needs to be escalated, and continue learning as our technology needs evolve.
IT Support Engineer Internship Market
Who's Hiring
Tips for Your IT Support Engineer Internship Search
Apply earlier than your peers do
Large employers open summer internship applications the preceding fall, sometimes as early as August. Smaller companies and co-op programs post much closer to their start dates. Check for new it support engineer internship listings regularly so you catch both waves and don't miss early deadlines while waiting for a single posting.
Build a project portfolio before you send a single application
Hiring teams reviewing it support engineer intern candidates expect limited work history and look for documented proof of technical ability instead. A home lab write-up, a GitHub repository with configuration or automation scripts, or a troubleshooting case study gives recruiters something concrete to evaluate and sets your application apart from a blank resume.
Work your campus network and apply directly at the same time
Campus career fairs surface structured internship programs tied to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside your campus activity widens the pool you reach and improves your odds of landing an it support engineer internship.
Practice the technical screen out loud before your first interview
It support engineer intern interviews typically include scenario-based troubleshooting questions and hands-on technical assessments covering networking fundamentals, operating systems, and help-desk workflows. Practice answering out loud and walking through your reasoning step by step, because interviewers weigh how you diagnose a problem as much as whether you reach the right answer.
Target structured internship programs built for newcomers
Many larger technology and enterprise employers run cohort-based IT internship programs designed specifically to train people new to the field. These programs offer structured rotations, dedicated mentorship, and stronger conversion pipelines than ad-hoc placements. They recruit early and fill fast, so identify the ones that align with your goals and apply in the first wave.
Set your work-type filter before you start searching
On-site roles are 63% of the it support engineer internships listed here. Decide what you can realistically commit to before you start reviewing listings, then filter by location and work type from the start so you are not spending time on roles you cannot accept.
IT Support Engineer Internships: Frequently Asked Questions
How do I get an it support engineer internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. For it support engineer candidates, a documented home lab, troubleshooting write-ups, or a GitHub repository of configuration scripts gives recruiters something concrete to assess. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can an it support engineer internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it for it support engineer interns is performance on real tickets and projects, available headcount on the team, and how early you signal interest in returning. Position yourself by treating every assignment as a permanent-role audition without counting on an offer until it is made.
When should I apply for it support engineer internships?
Earlier than most expect. Large employers recruit summer interns the preceding fall, so applications open as early as August or September for the following June start. Smaller companies and co-op programs post much closer to their start dates, which means openings appear year-round and checking regularly pays off.
Are it support engineer internships paid?
Most professional it support engineer internships in the United States are paid. Compensation varies by company size, industry, and location, so there is no single standard. Where an employer discloses pay, the listing will show it, letting you compare opportunities before you apply.
What should an it support engineer internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that name the tools used and link to the evidence, such as a GitHub repository, a home lab write-up, or a network-configuration portfolio. Add relevant coursework and any industry certifications you have started or completed. Keep the whole document to one page.
Are there remote it support engineer internships?
Yes. Remote and hybrid roles make up 37% of the it support engineer internship listings here, with the rest on-site. Remote cohorts fill fast because they attract applicants from across the country, so apply early once you find a role that fits and use the work-type filter to surface them without scrolling through on-site listings.
Can international students get it support engineer internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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