Technical Support Internships
Technical support internships give university students, recent graduates, and early-career switchers hands-on troubleshooting and systems experience, mentorship from working support engineers, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with Intuvie, IPConfigure, and UnityPoint Health among the employers posting roles now.
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Showing 5 of 6+ Technical Support Internships
Hours: Monday-Friday, day shift - up to 32 hours/week
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities:- Performs quarterly end of lease activities as assigned.
- Assists on local and enterprise IT projects.
- Works collaboratively and closely with local CDS team members to ensure customer satisfaction needs are accomplished in acceptable time-frames.
- Performs necessary system upgrades, repairs and maintenance on computer systems and peripherals.
- Installs, integrates, and configures new computer systems.
- Utilizes problem tracking system and procedures utilized by IT, and communicates needed changes to the system administrator.
- Works collaboratively and closely with Regional Service Manager, customers, other IT team members to ensure customer satisfaction needs are accomplished in acceptable time-frames.
- As directed, interacts with customers to ensure hardware and software needs are met in acceptable time-frames.
- As directed, supports Corporate Unified Communications and Video Conferencing solutions as required and able.
- Completes special projects and required reports as assigned.
- Performs other duties as requested to facilitate the smooth and effective operations of the department.
- High School Diploma or GED and enrollment in post-secondary education towards a degree in Information Technology or related field
- Requires experience with personal computers
- Basic knowledge of computer systems and software
- Requires strong oral and written communications skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates.
- Must have basic telephone and typing skills
- Ability to work as a team member, creating and maintaining effective working relationships
- Ability to understand and apply guidelines, policies and procedures
Hours: Monday-Friday, day shift - up to 32 hours/week
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities:- Performs quarterly end of lease activities as assigned.
- Assists on local and enterprise IT projects.
- Works collaboratively and closely with local CDS team members to ensure customer satisfaction needs are accomplished in acceptable time-frames.
- Performs necessary system upgrades, repairs and maintenance on computer systems and peripherals.
- Installs, integrates, and configures new computer systems.
- Utilizes problem tracking system and procedures utilized by IT, and communicates needed changes to the system administrator.
- Works collaboratively and closely with Regional Service Manager, customers, other IT team members to ensure customer satisfaction needs are accomplished in acceptable time-frames.
- As directed, interacts with customers to ensure hardware and software needs are met in acceptable time-frames.
- As directed, supports Corporate Unified Communications and Video Conferencing solutions as required and able.
- Completes special projects and required reports as assigned.
- Performs other duties as requested to facilitate the smooth and effective operations of the department.
- High School Diploma or GED and enrollment in post-secondary education towards a degree in Information Technology or related field
- Requires experience with personal computers
- Basic knowledge of computer systems and software
- Requires strong oral and written communications skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates.
- Must have basic telephone and typing skills
- Ability to work as a team member, creating and maintaining effective working relationships
- Ability to understand and apply guidelines, policies and procedures
Technical Support Internship Market
Who's Hiring
Tips for Your Technical Support Internship Search
Apply in fall for summer internships
Large employers open summer technical support cohorts as early as September and close them before winter break. Smaller companies and co-op programs post closer to start dates, so roles appear year-round. Set a recurring reminder to check for new openings every two weeks and apply the day a matching role goes live.
Build a project portfolio before you apply
Hiring teams for technical support internships have little work history to evaluate, so your projects carry the weight. Document two or three complete troubleshooting or systems projects with the tools used, the problem solved, and a link to the work, whether that's a GitHub repository, a network-configuration write-up, or a documented help-desk case study.
Work your campus network and apply directly at the same time
Campus career fairs surface structured programs tied to your university, and your career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside your campus activity widens the pool you reach and improves your odds at employers who don't recruit on campus.
Practice the technical support interview screen out loud
Technical support intern screens typically include a live troubleshooting scenario or a systems-knowledge walkthrough where you diagnose a problem step by step. Practice explaining your reasoning aloud before you apply, since interviewers weigh how you think through a problem as much as whether you reach the right answer.
Target structured internship programs early
Many larger technology companies run formal university cohort programs for technical support interns, designed to train candidates who are new to enterprise environments. These programs recruit early, fill fast, and often move to offer before spring. Identify the cohort programs that fit your background and submit in the first wave of their recruiting cycle.
Set your work-type filter before you start
On-site roles are 100% of the technical support internships listed here. Decide what you can commit to before you search, then filter by location and work type so you're spending time only on roles you can actually take. Sorting that out upfront prevents wasted applications and keeps your focus on the listings that fit.
Technical Support Internships: Frequently Asked Questions
How do I get a technical support internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a portfolio that documents two or three technical projects, ideally with linked repositories or case write-ups that give recruiters something concrete to assess. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a technical support internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it is your performance on real tickets and projects, team headcount at offer time, and how early you signal interest in returning. Position yourself by treating every assigned task as you would a permanent role, but don't count on an offer before you've earned one.
When should I apply for technical support internships?
Earlier than most candidates expect. Large employers recruit summer interns the preceding fall, often closing their cohorts before winter break. Smaller companies and co-op programs post closer to start dates, so openings appear year-round. Checking regularly and applying as soon as a role fits your target keeps you ahead of the competition at every stage.
Are technical support internships paid?
Most professional technical support internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer chooses to disclose it. Unpaid arrangements are more common at very small organizations or nonprofits, so reading each listing carefully before applying saves time.
What should a technical support internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that show your troubleshooting process, the tools you used, and where the work can be reviewed, such as a linked GitHub repository, a documented help-desk case study, or a network-configuration write-up. Add relevant coursework, list your technical tools, and keep the whole document to one page.
Are there remote technical support internships?
Yes. Remote and hybrid roles make up 0% of the technical support internship listings here, with the rest on-site. Remote cohorts fill fast because they attract candidates from across the country, so apply early and filter by work type to see them before they close.
Can international students get technical support internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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