Technical Support Internships
Technical support internships give university students, recent graduates, and early-career switchers hands-on troubleshooting and systems experience, mentorship from working support engineers, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with General Dynamics Ordnance and Tactical Systems, School Specialty, and Volvo among the employers posting roles now.
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About the Role & Team:
As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands-on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here.
The Desktop Services team drives the engineering and technical support for the studio’s user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.
What You Will Do:
As a Technical Support Intern, you’ll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues. You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools–such as ticket triage aids or self-service resources–to make our support processes faster and more scalable. Beyond day-to-day operations, you will analyze support trends to identify repetitive workflows that could be improved. By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.
Required Qualifications & Skills:
Don’t have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:
- Familiarity with MacOS and Windows operating systems
- Ability/desire to learn the basics of other operating systems, like Linux
- Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
- Familiarity with mobile devices such as the iPad and iPhone, and mobile operating systems, like iOS
- Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
- Passionate about helping others with technology
- Strong communication and problem-solving skills, with the ability to work effectively in a collaborative team environment.
Education:
- Currently enrolled in an accredited college/university with a major in Computer Science, Computer Engineering, Software Engineering, Machine Learning, Animation, or a related field.
- At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
Eligibility Requirements & Program Information:
Candidates for this opportunity MUST meet all of the below requirements:
- Be at least 18 years of age
- Have not completed one year of continual employment on a Disney internship or program
- Possess unrestricted work authorization
- Location: Burbank, CA
- Program Length: June 7, 2027 - August 27, 2027 (12 weeks)
- Fully available from M-F, PST for the duration of the internship, 40 hours each week
- Able to provide own housing for the duration internship program in the Los Angeles, CA area.
- Able to provide/have reliable transportation to/from work.
Additional Information: This posting represents an expression of interest for various roles within Walt Disney Animation Studios' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney Animation Studios, we celebrate diversity and inclusion, fostering a culture where all voices are valued. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including individuals with disabilities and veterans, to apply.
Disclaimer
PAY TRANSPARENCY
The pay rate for this role in Burbank, CA is $39.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
This position is with Walt Disney Pictures, which is part of a business we call Walt Disney Animation Studios.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
About the Role & Team:
As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands-on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here.
The Desktop Services team drives the engineering and technical support for the studio’s user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.
What You Will Do:
As a Technical Support Intern, you’ll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues. You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools–such as ticket triage aids or self-service resources–to make our support processes faster and more scalable. Beyond day-to-day operations, you will analyze support trends to identify repetitive workflows that could be improved. By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.
Required Qualifications & Skills:
Don’t have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:
- Familiarity with MacOS and Windows operating systems
- Ability/desire to learn the basics of other operating systems, like Linux
- Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
- Familiarity with mobile devices such as the iPad and iPhone, and mobile operating systems, like iOS
- Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
- Passionate about helping others with technology
- Strong communication and problem-solving skills, with the ability to work effectively in a collaborative team environment.
Education:
- Currently enrolled in an accredited college/university with a major in Computer Science, Computer Engineering, Software Engineering, Machine Learning, Animation, or a related field.
- At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
Eligibility Requirements & Program Information:
Candidates for this opportunity MUST meet all of the below requirements:
- Be at least 18 years of age
- Have not completed one year of continual employment on a Disney internship or program
- Possess unrestricted work authorization
- Location: Burbank, CA
- Program Length: June 7, 2027 - August 27, 2027 (12 weeks)
- Fully available from M-F, PST for the duration of the internship, 40 hours each week
- Able to provide own housing for the duration internship program in the Los Angeles, CA area.
- Able to provide/have reliable transportation to/from work.
Additional Information: This posting represents an expression of interest for various roles within Walt Disney Animation Studios' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney Animation Studios, we celebrate diversity and inclusion, fostering a culture where all voices are valued. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including individuals with disabilities and veterans, to apply.
Disclaimer
PAY TRANSPARENCY
The pay rate for this role in Burbank, CA is $39.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
This position is with Walt Disney Pictures, which is part of a business we call Walt Disney Animation Studios.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Technical Support Internship Market
Who's Hiring
Tips for Your Technical Support Internship Search
Apply in fall for summer internships
Large employers open summer technical support cohorts as early as September and close them before winter break. Smaller companies and co-op programs post closer to start dates, so roles appear year-round. Set a recurring reminder to check for new openings every two weeks and apply the day a matching role goes live.
Build a project portfolio before you apply
Hiring teams for technical support internships have little work history to evaluate, so your projects carry the weight. Document two or three complete troubleshooting or systems projects with the tools used, the problem solved, and a link to the work, whether that's a GitHub repository, a network-configuration write-up, or a documented help-desk case study.
Work your campus network and apply directly at the same time
Campus career fairs surface structured programs tied to your university, and your career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside your campus activity widens the pool you reach and improves your odds at employers who don't recruit on campus.
Practice the technical support interview screen out loud
Technical support intern screens typically include a live troubleshooting scenario or a systems-knowledge walkthrough where you diagnose a problem step by step. Practice explaining your reasoning aloud before you apply, since interviewers weigh how you think through a problem as much as whether you reach the right answer.
Target structured internship programs early
Many larger technology companies run formal university cohort programs for technical support interns, designed to train candidates who are new to enterprise environments. These programs recruit early, fill fast, and often move to offer before spring. Identify the cohort programs that fit your background and submit in the first wave of their recruiting cycle.
Set your work-type filter before you start
On-site roles are 100% of the technical support internships listed here. Decide what you can commit to before you search, then filter by location and work type so you're spending time only on roles you can actually take. Sorting that out upfront prevents wasted applications and keeps your focus on the listings that fit.
Technical Support Internships: Frequently Asked Questions
How do I get a technical support internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a portfolio that documents two or three technical projects, ideally with linked repositories or case write-ups that give recruiters something concrete to assess. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a technical support internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it is your performance on real tickets and projects, team headcount at offer time, and how early you signal interest in returning. Position yourself by treating every assigned task as you would a permanent role, but don't count on an offer before you've earned one.
When should I apply for technical support internships?
Earlier than most candidates expect. Large employers recruit summer interns the preceding fall, often closing their cohorts before winter break. Smaller companies and co-op programs post closer to start dates, so openings appear year-round. Checking regularly and applying as soon as a role fits your target keeps you ahead of the competition at every stage.
Are technical support internships paid?
Most professional technical support internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer chooses to disclose it. Unpaid arrangements are more common at very small organizations or nonprofits, so reading each listing carefully before applying saves time.
What should a technical support internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that show your troubleshooting process, the tools you used, and where the work can be reviewed, such as a linked GitHub repository, a documented help-desk case study, or a network-configuration write-up. Add relevant coursework, list your technical tools, and keep the whole document to one page.
Are there remote technical support internships?
Yes. Remote and hybrid roles make up 0% of the technical support internship listings here, with the rest on-site. Remote cohorts fill fast because they attract candidates from across the country, so apply early and filter by work type to see them before they close.
Can international students get technical support internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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