IT Support Internships
It support internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working IT professionals, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with School Specialty, The Cincinnati Insurance Companies, and DuCharme, McMillen & Associates among the employers posting roles now.
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About the Internship
WebFX is seeking an intern for our IT Support team! Our ideal candidate is either a current college student or a recent college grad, with a history of strong academics, and an interest in pursuing a career in IT Support. Classroom-level familiarity with basic IT skills is expected, but no experience is required - as an intern, you're here to start building that experience!
Internship Logistics: What to Know
This is an in-person internship, based at our riverside campus in Harrisburg, PAThis internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fit
Interns will enjoy their own work space and tech set-up at our office, along with the ability to wear jeans/casual dress to work each day
The Qualifications: Who You Are
Education
A Bachelor's Degree: Either in Progress or CompletedAll Majors Welcome!
GPA: 3.4 or above
Suggested Experience and Skills
Customer service experience in any industry
Strong written and verbal communication skills
Solid understanding of Windows and Mac OS
Basic familiarity with the latest business office technologies
Classroom or part-time job-level familiarity with tech support or IT Help Desk-related work
Eagerness to learn and be trained!
Qualities and Traits
You're interested in the web, and like keeping up with new technology
You're professional, dependable, and self-motivated
You take pride in your work and always strive for high-quality results
You work with urgency and enjoy getting things done
You're proactive when it comes to solving problems
You're a lifelong learner, and are always looking to stretch and grow your skills
You love thinking both creatively and analytically, and love using data to make decisions
The Internship Responsibilities: What You'll Learn to Do
Under the guidance of senior-level mentors, interns in this position can expect to:
Provide technical support for incoming queries related to computer systems, software, and hardwareInstall, modify, and repair computer hardware and software
Run diagnostic programs to identify and resolve problems
Maintain the performance of computer systems
Install and configure new Windows and Mac workstations
Create new accounts for incoming team-members
Support online software configuration and answer team member questions
The Benefits: What You'll Get
Comprehensive Training and Hands-On Industry Experience
World-class on-the-job training from our team of IT specialists and industry experts
The chance to learn and practice cutting-edge IT support tools and techniques in a real-world environment at a top-ranked agency
Career Development Support and Potential for Growth
Hands-on coaching and individualized mentorship with managers to support learning and development
Letters of recommendation are provided
We are always open to considering interns for potential full-time roles after graduation as well!
Compensation
$17-$18/hour
Meet WebFX: Who We Are
Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
Why Choose WebFX?
Vibrant Company Culture: We've been named the Best Place To Work in Pennsylvania 10 times
Individual and Company Growth: Merit-based promotions with a clear progression path. WebFX grew 250% over the past 3 years, and we promote almost exclusively internally
Training and Development: Entry-level roles, comprehensive training, ongoing learning programs, and the chance to learn from some of the best in the business
Flexible Schedule: Start your day between 8-10 am - when you do your best work
Insurance Coverage: Health, vision, dental, and supplemental insurance with multiple plans and options to choose from, including HSA and FSA options with contribution matching
100% Company 401k Matching: Up to 4%
Work-Life Balance: Generous PTO, new parent support (and paw-ternity leave!)
Tech and Equipment: All technology & equipment provided - every FXer receives a tech set-up valued at ~$1500, plus a personal desk fund for any extra touches you want to add to your space!
Health & Wellness: 24/7 on-site gym and an employee wellness program including a free FitBit, fitness challenges, and a Headspace account
Office Perks: Complimentary coffee service by our on-site barista, tea bar, pet-friendly office spaces, casual dress code, surprise catered meals, and more
Opportunities to Give Back: On top of charitable donation matching and local volunteer opportunities, our #FXBuilds program has positively impacted over 15,000 people around the world - and every individual FXer's work directly contributes
...And So Much More! Home buyer program, profit sharing, personal desk fund, green commute benefits, and the opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients
Check out our culture on social media:
You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!
We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!
WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!
About the Internship
WebFX is seeking an intern for our IT Support team! Our ideal candidate is either a current college student or a recent college grad, with a history of strong academics, and an interest in pursuing a career in IT Support. Classroom-level familiarity with basic IT skills is expected, but no experience is required - as an intern, you're here to start building that experience!
Internship Logistics: What to Know
This is an in-person internship, based at our riverside campus in Harrisburg, PAThis internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fit
Interns will enjoy their own work space and tech set-up at our office, along with the ability to wear jeans/casual dress to work each day
The Qualifications: Who You Are
Education
A Bachelor's Degree: Either in Progress or CompletedAll Majors Welcome!
GPA: 3.4 or above
Suggested Experience and Skills
Customer service experience in any industry
Strong written and verbal communication skills
Solid understanding of Windows and Mac OS
Basic familiarity with the latest business office technologies
Classroom or part-time job-level familiarity with tech support or IT Help Desk-related work
Eagerness to learn and be trained!
Qualities and Traits
You're interested in the web, and like keeping up with new technology
You're professional, dependable, and self-motivated
You take pride in your work and always strive for high-quality results
You work with urgency and enjoy getting things done
You're proactive when it comes to solving problems
You're a lifelong learner, and are always looking to stretch and grow your skills
You love thinking both creatively and analytically, and love using data to make decisions
The Internship Responsibilities: What You'll Learn to Do
Under the guidance of senior-level mentors, interns in this position can expect to:
Provide technical support for incoming queries related to computer systems, software, and hardwareInstall, modify, and repair computer hardware and software
Run diagnostic programs to identify and resolve problems
Maintain the performance of computer systems
Install and configure new Windows and Mac workstations
Create new accounts for incoming team-members
Support online software configuration and answer team member questions
The Benefits: What You'll Get
Comprehensive Training and Hands-On Industry Experience
World-class on-the-job training from our team of IT specialists and industry experts
The chance to learn and practice cutting-edge IT support tools and techniques in a real-world environment at a top-ranked agency
Career Development Support and Potential for Growth
Hands-on coaching and individualized mentorship with managers to support learning and development
Letters of recommendation are provided
We are always open to considering interns for potential full-time roles after graduation as well!
Compensation
$17-$18/hour
Meet WebFX: Who We Are
Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
Why Choose WebFX?
Vibrant Company Culture: We've been named the Best Place To Work in Pennsylvania 10 times
Individual and Company Growth: Merit-based promotions with a clear progression path. WebFX grew 250% over the past 3 years, and we promote almost exclusively internally
Training and Development: Entry-level roles, comprehensive training, ongoing learning programs, and the chance to learn from some of the best in the business
Flexible Schedule: Start your day between 8-10 am - when you do your best work
Insurance Coverage: Health, vision, dental, and supplemental insurance with multiple plans and options to choose from, including HSA and FSA options with contribution matching
100% Company 401k Matching: Up to 4%
Work-Life Balance: Generous PTO, new parent support (and paw-ternity leave!)
Tech and Equipment: All technology & equipment provided - every FXer receives a tech set-up valued at ~$1500, plus a personal desk fund for any extra touches you want to add to your space!
Health & Wellness: 24/7 on-site gym and an employee wellness program including a free FitBit, fitness challenges, and a Headspace account
Office Perks: Complimentary coffee service by our on-site barista, tea bar, pet-friendly office spaces, casual dress code, surprise catered meals, and more
Opportunities to Give Back: On top of charitable donation matching and local volunteer opportunities, our #FXBuilds program has positively impacted over 15,000 people around the world - and every individual FXer's work directly contributes
...And So Much More! Home buyer program, profit sharing, personal desk fund, green commute benefits, and the opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients
Check out our culture on social media:
You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!
We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!
WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!
IT Support Internship Market
Who's Hiring
Tips for Your IT Support Internship Search
Apply earlier than the academic calendar suggests
Large employers and enterprise IT programs recruit summer interns the preceding fall, often closing cohorts before spring semester begins. Smaller companies and co-op programs post closer to start dates, so monitor listings continuously rather than waiting for a single hiring window.
Build a portfolio before you send a single application
IT support hiring teams expect limited work history, so give them something concrete to evaluate instead. Document two or three home lab projects, ticketing system simulations, or network troubleshooting exercises, listing every tool and the outcome. A GitHub repo or write-up linked from your resume turns coursework into evidence.
Work your campus network and apply directly at the same time
Career fairs surface structured internship programs tied specifically to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller IT cohorts alongside that campus activity widens the pool you reach without duplicating effort.
Practice your technical screen out loud before you start applying
IT support intern interviews typically include a technical troubleshooting scenario or help desk simulation where interviewers assess how you diagnose a problem step by step. Practice walking through your reasoning aloud, since interviewers weigh your methodology as much as the final answer. Record yourself once to catch gaps in your explanation.
Target structured IT internship programs at larger employers first
Many large technology companies, managed service providers, and healthcare systems run cohort or rotational IT internship programs designed to train people new to the field. These programs recruit early and fill fast, so identify the ones that match your schedule, apply in the first round, and treat the structured application as its own project.
Set your work-type filter before you start searching
On-site roles are 55% of the IT support internships listed here. Decide what you can realistically commit to before you search, then filter by location and work type so you spend time only on roles you can actually accept.
IT Support Internships: Frequently Asked Questions
How do I get an IT support internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a portfolio of documented help desk simulations, home lab setups, or troubleshooting case studies that give recruiters something concrete to assess. Pair direct applications with campus career fairs, where IT recruiters often move faster for students they meet in person.
Can an IT support internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it for IT support interns is consistent performance on real tickets and projects, demonstrating reliability under pressure, and the team having open headcount when your internship ends. Position for it by treating every task as a work sample, but keep applying externally so you're not counting on a single outcome.
When should I apply for IT support internships?
Earlier than most candidates expect. Large employers, including enterprise tech companies and managed service providers, recruit summer interns the preceding fall, sometimes as early as August or September. Smaller companies and co-op programs post much closer to start dates, which means openings appear year-round. Checking listings regularly rather than waiting for a single season gives you the widest window.
Are IT support internships paid?
Most professional IT support internships in the U.S. are paid. Compensation varies by company size, industry, and location, and some positions are structured as academic co-ops that may follow different arrangements. Where an employer discloses pay, the listing shows it so you can compare before applying.
What should an IT support internship resume include?
Lead with two or three complete, documented projects rather than work history. For IT support candidates, that means home lab builds, ticketing system simulations, network configuration exercises, or troubleshooting walkthroughs, each listing the tools used and where to see the work. Add relevant coursework in networking, operating systems, or cybersecurity, and keep the whole document to one page.
Are there remote IT support internships?
Yes. Remote and hybrid roles make up 45% of the IT support internship listings here, with the rest on-site. Remote cohorts fill quickly, so apply early and filter by work type to see them before they close.
Can international students get it support internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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