IT Support Internships
It support internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working IT professionals, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with Saab, School Specialty, and Charter Manufacturing among the employers posting roles now.
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Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The IT Support Intern will assist with the set-up and maintenance of all networking systems for all Adventureland's IT infrastructure, as well as provide IT support for special events. This position will provide the incumbent with invaluable work experience and a deep knowledge of IT that will supplement their college instruction.We are currently looking for a:
Roles & Responsibilities:
- Immerse in the IT department function and assist with special projects
- Interact with park leadership and departmental heads to better understand their business needs, current issues, and proposed improvements; gather and present this information to IT and park Leadership
- Assist with training end-users on a variety of IT platforms
- Maintain computer network documentation and update computer maintenance manuals, as needed
- With minimal supervision, independently perform troubleshooting, maintenance, repair, and installation activities such as assembling and installing new personal computers, peripheral equipment, networks, and communications equipment
- Provide direct user support for all assigned users' software and hardware needs.
- Support computer equipment or units of local area networks requiring use of standard interface protocols
- Assist with installation and cabling, user support, backups, and IT documentation
- Assist with configuration of various IT Systems (workstations) throughout the organization’s facilities and festival grounds
- Provide support to users relating to both hardware and software problems on their personal computers
- Perform preventive maintenance for computer, data communication, and/or peripheral equipment; test and adjust to appropriate standards
- Fabricate cables for use in interfacing peripherals with computers, other peripherals, and networks
- Provide request status updates and/or project completion updates to leadership or end users, via voicemail, e-mail or in-person communication
- Communicate outages and estimated times for correction to internal (and sometimes external) IT stakeholders
- Assist with the take down, removal, and/or storage of workstations for festivals and events
Education and Experience:
- Must be currently enrolled in (or a recent graduate of) a bachelor’s or master’s degree program with a concentration in IT, Cybersecurity, or a related discipline
- 1+ years of work experience as an IT Technician or Support role preferred
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with Iowa Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Ability to frequently work hours that extend beyond 9 AM to 5 PM, particularly during the operating season
- Must possess a valid driver’s license and a good driving record
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
- Must possess strong technical aptitude with a wide variety of hardware, software, and office equipment
- Ability to prioritize, triage, and successfully resolve IT issues and emergencies
- Must be proficient in Microsoft Excel, Word, and Power Point.
- Must possess strong written and verbal communication skills
- Must possess strong attention to detail and problem-solving abilities
Physical Requirements:
- Ability to remain seated for extended periods of time, while using a computer
- Ability to stand, walk, and remain on feet for extended periods of time during the day
- Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
Working Conditions:
- This role will be based in an office setting with frequent exposure to all other indoor and outdoor park locations
- Subject to extended work hours to complete time-sensitive IT requests; Working extra hours each week is typical, particularly during the park’s operating season
- Subject to working in cluttered or confined IT and server spaces
- Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Team member benefits:
Adventureland Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Adventureland Theme Park/Waterpark and select Entertainment parks on your days off
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The IT Support Intern will assist with the set-up and maintenance of all networking systems for all Adventureland's IT infrastructure, as well as provide IT support for special events. This position will provide the incumbent with invaluable work experience and a deep knowledge of IT that will supplement their college instruction.We are currently looking for a:
Roles & Responsibilities:
- Immerse in the IT department function and assist with special projects
- Interact with park leadership and departmental heads to better understand their business needs, current issues, and proposed improvements; gather and present this information to IT and park Leadership
- Assist with training end-users on a variety of IT platforms
- Maintain computer network documentation and update computer maintenance manuals, as needed
- With minimal supervision, independently perform troubleshooting, maintenance, repair, and installation activities such as assembling and installing new personal computers, peripheral equipment, networks, and communications equipment
- Provide direct user support for all assigned users' software and hardware needs.
- Support computer equipment or units of local area networks requiring use of standard interface protocols
- Assist with installation and cabling, user support, backups, and IT documentation
- Assist with configuration of various IT Systems (workstations) throughout the organization’s facilities and festival grounds
- Provide support to users relating to both hardware and software problems on their personal computers
- Perform preventive maintenance for computer, data communication, and/or peripheral equipment; test and adjust to appropriate standards
- Fabricate cables for use in interfacing peripherals with computers, other peripherals, and networks
- Provide request status updates and/or project completion updates to leadership or end users, via voicemail, e-mail or in-person communication
- Communicate outages and estimated times for correction to internal (and sometimes external) IT stakeholders
- Assist with the take down, removal, and/or storage of workstations for festivals and events
Education and Experience:
- Must be currently enrolled in (or a recent graduate of) a bachelor’s or master’s degree program with a concentration in IT, Cybersecurity, or a related discipline
- 1+ years of work experience as an IT Technician or Support role preferred
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with Iowa Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Ability to frequently work hours that extend beyond 9 AM to 5 PM, particularly during the operating season
- Must possess a valid driver’s license and a good driving record
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
- Must possess strong technical aptitude with a wide variety of hardware, software, and office equipment
- Ability to prioritize, triage, and successfully resolve IT issues and emergencies
- Must be proficient in Microsoft Excel, Word, and Power Point.
- Must possess strong written and verbal communication skills
- Must possess strong attention to detail and problem-solving abilities
Physical Requirements:
- Ability to remain seated for extended periods of time, while using a computer
- Ability to stand, walk, and remain on feet for extended periods of time during the day
- Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
Working Conditions:
- This role will be based in an office setting with frequent exposure to all other indoor and outdoor park locations
- Subject to extended work hours to complete time-sensitive IT requests; Working extra hours each week is typical, particularly during the park’s operating season
- Subject to working in cluttered or confined IT and server spaces
- Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Team member benefits:
Adventureland Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Adventureland Theme Park/Waterpark and select Entertainment parks on your days off
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!
IT Support Internship Market
Who's Hiring
Tips for Your IT Support Internship Search
Apply earlier than the academic calendar suggests
Large employers and enterprise IT programs recruit summer interns the preceding fall, often closing cohorts before spring semester begins. Smaller companies and co-op programs post closer to start dates, so monitor listings continuously rather than waiting for a single hiring window.
Build a portfolio before you send a single application
IT support hiring teams expect limited work history, so give them something concrete to evaluate instead. Document two or three home lab projects, ticketing system simulations, or network troubleshooting exercises, listing every tool and the outcome. A GitHub repo or write-up linked from your resume turns coursework into evidence.
Work your campus network and apply directly at the same time
Career fairs surface structured internship programs tied specifically to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller IT cohorts alongside that campus activity widens the pool you reach without duplicating effort.
Practice your technical screen out loud before you start applying
IT support intern interviews typically include a technical troubleshooting scenario or help desk simulation where interviewers assess how you diagnose a problem step by step. Practice walking through your reasoning aloud, since interviewers weigh your methodology as much as the final answer. Record yourself once to catch gaps in your explanation.
Target structured IT internship programs at larger employers first
Many large technology companies, managed service providers, and healthcare systems run cohort or rotational IT internship programs designed to train people new to the field. These programs recruit early and fill fast, so identify the ones that match your schedule, apply in the first round, and treat the structured application as its own project.
Set your work-type filter before you start searching
On-site roles are 65% of the IT support internships listed here. Decide what you can realistically commit to before you search, then filter by location and work type so you spend time only on roles you can actually accept.
IT Support Internships: Frequently Asked Questions
How do I get an IT support internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a portfolio of documented help desk simulations, home lab setups, or troubleshooting case studies that give recruiters something concrete to assess. Pair direct applications with campus career fairs, where IT recruiters often move faster for students they meet in person.
Can an IT support internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it for IT support interns is consistent performance on real tickets and projects, demonstrating reliability under pressure, and the team having open headcount when your internship ends. Position for it by treating every task as a work sample, but keep applying externally so you're not counting on a single outcome.
When should I apply for IT support internships?
Earlier than most candidates expect. Large employers, including enterprise tech companies and managed service providers, recruit summer interns the preceding fall, sometimes as early as August or September. Smaller companies and co-op programs post much closer to start dates, which means openings appear year-round. Checking listings regularly rather than waiting for a single season gives you the widest window.
Are IT support internships paid?
Most professional IT support internships in the U.S. are paid. Compensation varies by company size, industry, and location, and some positions are structured as academic co-ops that may follow different arrangements. Where an employer discloses pay, the listing shows it so you can compare before applying.
What should an IT support internship resume include?
Lead with two or three complete, documented projects rather than work history. For IT support candidates, that means home lab builds, ticketing system simulations, network configuration exercises, or troubleshooting walkthroughs, each listing the tools used and where to see the work. Add relevant coursework in networking, operating systems, or cybersecurity, and keep the whole document to one page.
Are there remote IT support internships?
Yes. Remote and hybrid roles make up 35% of the IT support internship listings here, with the rest on-site. Remote cohorts fill quickly, so apply early and filter by work type to see them before they close.
Can international students get it support internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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