IT Support Technician Internships
It support technician internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working IT practitioners, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with Saab, School Specialty, and Charter Manufacturing among the employers posting roles now.
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Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The IT Support Intern will assist with the set-up and maintenance of all networking systems for all Adventureland's IT infrastructure, as well as provide IT support for special events. This position will provide the incumbent with invaluable work experience and a deep knowledge of IT that will supplement their college instruction.We are currently looking for a:
Roles & Responsibilities:
- Immerse in the IT department function and assist with special projects
- Interact with park leadership and departmental heads to better understand their business needs, current issues, and proposed improvements; gather and present this information to IT and park Leadership
- Assist with training end-users on a variety of IT platforms
- Maintain computer network documentation and update computer maintenance manuals, as needed
- With minimal supervision, independently perform troubleshooting, maintenance, repair, and installation activities such as assembling and installing new personal computers, peripheral equipment, networks, and communications equipment
- Provide direct user support for all assigned users' software and hardware needs.
- Support computer equipment or units of local area networks requiring use of standard interface protocols
- Assist with installation and cabling, user support, backups, and IT documentation
- Assist with configuration of various IT Systems (workstations) throughout the organization’s facilities and festival grounds
- Provide support to users relating to both hardware and software problems on their personal computers
- Perform preventive maintenance for computer, data communication, and/or peripheral equipment; test and adjust to appropriate standards
- Fabricate cables for use in interfacing peripherals with computers, other peripherals, and networks
- Provide request status updates and/or project completion updates to leadership or end users, via voicemail, e-mail or in-person communication
- Communicate outages and estimated times for correction to internal (and sometimes external) IT stakeholders
- Assist with the take down, removal, and/or storage of workstations for festivals and events
Education and Experience:
- Must be currently enrolled in (or a recent graduate of) a bachelor’s or master’s degree program with a concentration in IT, Cybersecurity, or a related discipline
- 1+ years of work experience as an IT Technician or Support role preferred
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with Iowa Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Ability to frequently work hours that extend beyond 9 AM to 5 PM, particularly during the operating season
- Must possess a valid driver’s license and a good driving record
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
- Must possess strong technical aptitude with a wide variety of hardware, software, and office equipment
- Ability to prioritize, triage, and successfully resolve IT issues and emergencies
- Must be proficient in Microsoft Excel, Word, and Power Point.
- Must possess strong written and verbal communication skills
- Must possess strong attention to detail and problem-solving abilities
Physical Requirements:
- Ability to remain seated for extended periods of time, while using a computer
- Ability to stand, walk, and remain on feet for extended periods of time during the day
- Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
Working Conditions:
- This role will be based in an office setting with frequent exposure to all other indoor and outdoor park locations
- Subject to extended work hours to complete time-sensitive IT requests; Working extra hours each week is typical, particularly during the park’s operating season
- Subject to working in cluttered or confined IT and server spaces
- Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Team member benefits:
Adventureland Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Adventureland Theme Park/Waterpark and select Entertainment parks on your days off
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The IT Support Intern will assist with the set-up and maintenance of all networking systems for all Adventureland's IT infrastructure, as well as provide IT support for special events. This position will provide the incumbent with invaluable work experience and a deep knowledge of IT that will supplement their college instruction.We are currently looking for a:
Roles & Responsibilities:
- Immerse in the IT department function and assist with special projects
- Interact with park leadership and departmental heads to better understand their business needs, current issues, and proposed improvements; gather and present this information to IT and park Leadership
- Assist with training end-users on a variety of IT platforms
- Maintain computer network documentation and update computer maintenance manuals, as needed
- With minimal supervision, independently perform troubleshooting, maintenance, repair, and installation activities such as assembling and installing new personal computers, peripheral equipment, networks, and communications equipment
- Provide direct user support for all assigned users' software and hardware needs.
- Support computer equipment or units of local area networks requiring use of standard interface protocols
- Assist with installation and cabling, user support, backups, and IT documentation
- Assist with configuration of various IT Systems (workstations) throughout the organization’s facilities and festival grounds
- Provide support to users relating to both hardware and software problems on their personal computers
- Perform preventive maintenance for computer, data communication, and/or peripheral equipment; test and adjust to appropriate standards
- Fabricate cables for use in interfacing peripherals with computers, other peripherals, and networks
- Provide request status updates and/or project completion updates to leadership or end users, via voicemail, e-mail or in-person communication
- Communicate outages and estimated times for correction to internal (and sometimes external) IT stakeholders
- Assist with the take down, removal, and/or storage of workstations for festivals and events
Education and Experience:
- Must be currently enrolled in (or a recent graduate of) a bachelor’s or master’s degree program with a concentration in IT, Cybersecurity, or a related discipline
- 1+ years of work experience as an IT Technician or Support role preferred
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with Iowa Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Ability to frequently work hours that extend beyond 9 AM to 5 PM, particularly during the operating season
- Must possess a valid driver’s license and a good driving record
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
- Must possess strong technical aptitude with a wide variety of hardware, software, and office equipment
- Ability to prioritize, triage, and successfully resolve IT issues and emergencies
- Must be proficient in Microsoft Excel, Word, and Power Point.
- Must possess strong written and verbal communication skills
- Must possess strong attention to detail and problem-solving abilities
Physical Requirements:
- Ability to remain seated for extended periods of time, while using a computer
- Ability to stand, walk, and remain on feet for extended periods of time during the day
- Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
Working Conditions:
- This role will be based in an office setting with frequent exposure to all other indoor and outdoor park locations
- Subject to extended work hours to complete time-sensitive IT requests; Working extra hours each week is typical, particularly during the park’s operating season
- Subject to working in cluttered or confined IT and server spaces
- Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Team member benefits:
Adventureland Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Adventureland Theme Park/Waterpark and select Entertainment parks on your days off
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!
IT Support Technician Internship Market
Who's Hiring
Tips for Your IT Support Technician Internship Search
Apply in the fall for summer roles
Large IT departments and enterprise employers open summer internship applications as early as August or September the year before. If you wait until spring, the structured cohort programs are often full. Smaller companies and co-ops post closer to start dates, so searching throughout the year still surfaces real openings.
Build a portfolio before you apply
Intern hiring teams expect limited work history, so give them something concrete to evaluate. Document a home lab build, publish troubleshooting walkthroughs on a personal site, or share configuration and automation scripts in a public GitHub repo. A linked artifact shows technical thinking more directly than a list of coursework ever will.
Work your campus network and apply directly
Campus career fairs surface structured IT internship programs tied to your university, and recruiters there often move faster for students they meet in person. Your professors and career center staff may also know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside campus activity widens the pool you reach.
Practice your technical screen out loud
IT support intern interviews typically include a troubleshooting scenario where you walk through diagnosing a hardware, network, or software problem step by step. Practice explaining your reasoning aloud, not just arriving at the answer, because interviewers weigh how you think through ambiguity as much as whether you get it right.
Target structured internship programs at larger employers
Many large technology companies and managed service providers run formal IT internship cohorts designed to train candidates new to the field. These programs provide rotations, assigned mentors, and structured projects. They recruit early and fill fast, so identify the ones that match your background and apply in the first wave of their recruiting cycle.
Set your work-type filter before you start
On-site roles are 65% of the it support technician internships listed here. Decide what you can commit to before you search, then filter by location and work type so you are not sorting through roles you cannot take. Filtering first keeps your list focused and your applications consistent.
IT Support Technician Internships: Frequently Asked Questions
How do I get an it support technician internship?
Lead with coursework, personal projects, and a portfolio rather than work history. Hiring teams expect limited experience at the intern level, so give recruiters something concrete to assess: a documented home lab, a GitHub repo showing scripts or automation work, or a troubleshooting case study walking through a real problem you solved. Pair direct applications with campus career fairs, where IT recruiters often move faster for candidates they meet in person.
Can an it support technician internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What drives it for it support technician interns is consistent performance on real tickets and projects, team headcount when the internship ends, and whether you express clear interest before the decision window closes. Position yourself by treating every assignment as a work sample, but build your job search in parallel rather than counting on a return offer.
When should I apply for it support technician internships?
Earlier than most expect. Large enterprise and tech employers recruit summer cohorts the preceding fall, often closing applications by October or November. Smaller companies, regional IT firms, and co-op programs post much closer to start dates, so openings appear year-round. Checking listings regularly is more reliable than waiting for a single application season.
Are it support technician internships paid?
Most professional it support technician internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings display pay where the employer chooses to disclose it. Nonprofit and some government positions may offer stipends or academic credit instead, so read each posting carefully before applying.
What should an it support technician internship resume include?
Lead with projects, not work history. Include two or three documented projects that show the tools you used and where reviewers can see the output, such as a linked home lab write-up, a GitHub repo with configuration scripts, or a troubleshooting log with clear problem-and-resolution structure. Add relevant coursework in networking, operating systems, or cybersecurity, and keep the resume to one page.
Are there remote it support technician internships?
Yes. Remote and hybrid roles make up 35% of the it support technician internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from outside a single metro, so apply early once you spot a role that fits and use the work-type filter to see only those listings from the start.
Can international students get it support technician internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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