IT Support Technician Internships
It support technician internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working IT practitioners, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with School Specialty, The Cincinnati Insurance Companies, and DuCharme, McMillen & Associates among the employers posting roles now.
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Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
About this role:
Are you excited about innovation, entrepreneurship and solving complex business problems? Then we are looking for you!
The IT Support Technician Intern provides technical support for desktop hardware, software, and related technologies while assisting with troubleshooting and issue resolution. This role helps maintain a reliable technology environment by supporting end users, managing service requests, and ensuring computing equipment is properly configured and operational.
The intern also assists with hardware and software inventory management, supports technology research initiatives, and helps maintain IT lab and storage areas. This position offers hands-on experience in technical support, asset management, and IT operations while working closely with technology teams to deliver effective user support.
In this role you will:
- Maintain, configure, support, and implement desktop computing hardware and software technologies
- Troubleshoot technical issues, provide technical support, and facilitate trouble tickets
- Research and development of future technologies for use at GM Financial
- Execute hardware, software, and licensing inventory tracking and control
- Maintains the ITS lab and storage areas ensuring each area is cleaned and organized This includes maintaining a record of borrowed lab/storage room equipment
- Maintains spare computers and monitors for quick replacement until malfunctioning unit can be repaired or replaced
- Perform other duties as assigned
- Conform with all company policies and procedures
What makes You an ideal candidate?
- Support-level knowledge in Windows 10 operation systems and/or iOS
- Basic knowledge of networking concepts including TCP/IP, Subnetting, Routing, DHCP, and DNS
- In-depth knowledge of PC hardware and software and must be able to correct PC related problems in a timely manner
- Demonstrate the capacity for organization and prioritization in a technical environment
- Good verbal and written communication skills
- Analytical skills with an ability to evaluate problems and issues, make recommendations for courses of action
- Interpersonal skills necessary to work well with others in teams and collaborative work situations Ability to accept change and adapt to organizational change and shifting priorities
Additional Knowledge and Skills
Working effectively within an AI enabled environment:
- Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
- Skills in evaluating AI outputs for accuracy, compliance, and bias
- Experience integrating AI into workflows to improve efficiency or insights
- Familiarity with AI assisted research, summarization, and content generation Understanding of responsible AI use, including ethics and data protection
Work Experience and Education
- Experience1-2 years' related experience and/or training in enterprise technical support; equivalent combination of education and experience preferred
- Must be a current student pursuing a bachelor's degree or higher from an accredited college or university in Computer Science, Data Science, Data Analytics, Information Systems, Statistics with at least one semester remaining upon start of the internship.
- Must possess a minimum of a 3.0 (out of a 4-point scale) overall GPA. Junior or Senior classification preferred.
Licenses
Our program offers
- 11 weeks of work experience (May 26th - August 6th)
- Executive and peer networking opportunities
- Independent and team project experiences
- Philanthropic activities
- Career development Opportunity to apply for full-time career positions
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
#GMFJobs #LI-Hybrid #LI-NY1
Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
About this role:
Are you excited about innovation, entrepreneurship and solving complex business problems? Then we are looking for you!
The IT Support Technician Intern provides technical support for desktop hardware, software, and related technologies while assisting with troubleshooting and issue resolution. This role helps maintain a reliable technology environment by supporting end users, managing service requests, and ensuring computing equipment is properly configured and operational.
The intern also assists with hardware and software inventory management, supports technology research initiatives, and helps maintain IT lab and storage areas. This position offers hands-on experience in technical support, asset management, and IT operations while working closely with technology teams to deliver effective user support.
In this role you will:
- Maintain, configure, support, and implement desktop computing hardware and software technologies
- Troubleshoot technical issues, provide technical support, and facilitate trouble tickets
- Research and development of future technologies for use at GM Financial
- Execute hardware, software, and licensing inventory tracking and control
- Maintains the ITS lab and storage areas ensuring each area is cleaned and organized This includes maintaining a record of borrowed lab/storage room equipment
- Maintains spare computers and monitors for quick replacement until malfunctioning unit can be repaired or replaced
- Perform other duties as assigned
- Conform with all company policies and procedures
What makes You an ideal candidate?
- Support-level knowledge in Windows 10 operation systems and/or iOS
- Basic knowledge of networking concepts including TCP/IP, Subnetting, Routing, DHCP, and DNS
- In-depth knowledge of PC hardware and software and must be able to correct PC related problems in a timely manner
- Demonstrate the capacity for organization and prioritization in a technical environment
- Good verbal and written communication skills
- Analytical skills with an ability to evaluate problems and issues, make recommendations for courses of action
- Interpersonal skills necessary to work well with others in teams and collaborative work situations Ability to accept change and adapt to organizational change and shifting priorities
Additional Knowledge and Skills
Working effectively within an AI enabled environment:
- Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
- Skills in evaluating AI outputs for accuracy, compliance, and bias
- Experience integrating AI into workflows to improve efficiency or insights
- Familiarity with AI assisted research, summarization, and content generation Understanding of responsible AI use, including ethics and data protection
Work Experience and Education
- Experience1-2 years' related experience and/or training in enterprise technical support; equivalent combination of education and experience preferred
- Must be a current student pursuing a bachelor's degree or higher from an accredited college or university in Computer Science, Data Science, Data Analytics, Information Systems, Statistics with at least one semester remaining upon start of the internship.
- Must possess a minimum of a 3.0 (out of a 4-point scale) overall GPA. Junior or Senior classification preferred.
Licenses
Our program offers
- 11 weeks of work experience (May 26th - August 6th)
- Executive and peer networking opportunities
- Independent and team project experiences
- Philanthropic activities
- Career development Opportunity to apply for full-time career positions
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
#GMFJobs #LI-Hybrid #LI-NY1
IT Support Technician Internship Market
Who's Hiring
Tips for Your IT Support Technician Internship Search
Apply in the fall for summer roles
Large IT departments and enterprise employers open summer internship applications as early as August or September the year before. If you wait until spring, the structured cohort programs are often full. Smaller companies and co-ops post closer to start dates, so searching throughout the year still surfaces real openings.
Build a portfolio before you apply
Intern hiring teams expect limited work history, so give them something concrete to evaluate. Document a home lab build, publish troubleshooting walkthroughs on a personal site, or share configuration and automation scripts in a public GitHub repo. A linked artifact shows technical thinking more directly than a list of coursework ever will.
Work your campus network and apply directly
Campus career fairs surface structured IT internship programs tied to your university, and recruiters there often move faster for students they meet in person. Your professors and career center staff may also know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside campus activity widens the pool you reach.
Practice your technical screen out loud
IT support intern interviews typically include a troubleshooting scenario where you walk through diagnosing a hardware, network, or software problem step by step. Practice explaining your reasoning aloud, not just arriving at the answer, because interviewers weigh how you think through ambiguity as much as whether you get it right.
Target structured internship programs at larger employers
Many large technology companies and managed service providers run formal IT internship cohorts designed to train candidates new to the field. These programs provide rotations, assigned mentors, and structured projects. They recruit early and fill fast, so identify the ones that match your background and apply in the first wave of their recruiting cycle.
Set your work-type filter before you start
On-site roles are 46% of the it support technician internships listed here. Decide what you can commit to before you search, then filter by location and work type so you are not sorting through roles you cannot take. Filtering first keeps your list focused and your applications consistent.
IT Support Technician Internships: Frequently Asked Questions
How do I get an it support technician internship?
Lead with coursework, personal projects, and a portfolio rather than work history. Hiring teams expect limited experience at the intern level, so give recruiters something concrete to assess: a documented home lab, a GitHub repo showing scripts or automation work, or a troubleshooting case study walking through a real problem you solved. Pair direct applications with campus career fairs, where IT recruiters often move faster for candidates they meet in person.
Can an it support technician internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What drives it for it support technician interns is consistent performance on real tickets and projects, team headcount when the internship ends, and whether you express clear interest before the decision window closes. Position yourself by treating every assignment as a work sample, but build your job search in parallel rather than counting on a return offer.
When should I apply for it support technician internships?
Earlier than most expect. Large enterprise and tech employers recruit summer cohorts the preceding fall, often closing applications by October or November. Smaller companies, regional IT firms, and co-op programs post much closer to start dates, so openings appear year-round. Checking listings regularly is more reliable than waiting for a single application season.
Are it support technician internships paid?
Most professional it support technician internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings display pay where the employer chooses to disclose it. Nonprofit and some government positions may offer stipends or academic credit instead, so read each posting carefully before applying.
What should an it support technician internship resume include?
Lead with projects, not work history. Include two or three documented projects that show the tools you used and where reviewers can see the output, such as a linked home lab write-up, a GitHub repo with configuration scripts, or a troubleshooting log with clear problem-and-resolution structure. Add relevant coursework in networking, operating systems, or cybersecurity, and keep the resume to one page.
Are there remote it support technician internships?
Yes. Remote and hybrid roles make up 54% of the it support technician internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from outside a single metro, so apply early once you spot a role that fits and use the work-type filter to see only those listings from the start.
Can international students get it support technician internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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