Technical Support Engineer Internships
Technical support engineer internships give university students, recent graduates, and early-career switchers hands-on project experience troubleshooting real systems, mentorship from working engineers, and, at many employers, a path toward a full-time offer. {{top_industries_phrase}} lead in intern demand, with General Dynamics Ordnance and Tactical Systems, School Specialty, and MxV Rail among the employers posting roles now.
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About the Role & Team:
As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands-on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here.
The Desktop Services team drives the engineering and technical support for the studio’s user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.
What You Will Do:
As a Technical Support Intern, you’ll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues. You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools–such as ticket triage aids or self-service resources–to make our support processes faster and more scalable. Beyond day-to-day operations, you will analyze support trends to identify repetitive workflows that could be improved. By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.
Required Qualifications & Skills:
Don’t have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:
- Familiarity with MacOS and Windows operating systems
- Ability/desire to learn the basics of other operating systems, like Linux
- Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
- Familiarity with mobile devices such as the iPad and iPhone, and mobile operating systems, like iOS
- Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
- Passionate about helping others with technology
- Strong communication and problem-solving skills, with the ability to work effectively in a collaborative team environment.
Education:
- Currently enrolled in an accredited college/university with a major in Computer Science, Computer Engineering, Software Engineering, Machine Learning, Animation, or a related field.
- At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
Eligibility Requirements & Program Information:
Candidates for this opportunity MUST meet all of the below requirements:
- Be at least 18 years of age
- Have not completed one year of continual employment on a Disney internship or program
- Possess unrestricted work authorization
- Location: Burbank, CA
- Program Length: June 7, 2027 - August 27, 2027 (12 weeks)
- Fully available from M-F, PST for the duration of the internship, 40 hours each week
- Able to provide own housing for the duration internship program in the Los Angeles, CA area.
- Able to provide/have reliable transportation to/from work.
Additional Information: This posting represents an expression of interest for various roles within Walt Disney Animation Studios' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney Animation Studios, we celebrate diversity and inclusion, fostering a culture where all voices are valued. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including individuals with disabilities and veterans, to apply.
Disclaimer
PAY TRANSPARENCY
The pay rate for this role in Burbank, CA is $39.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
This position is with Walt Disney Pictures, which is part of a business we call Walt Disney Animation Studios.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
About the Role & Team:
As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands-on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here.
The Desktop Services team drives the engineering and technical support for the studio’s user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.
What You Will Do:
As a Technical Support Intern, you’ll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues. You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools–such as ticket triage aids or self-service resources–to make our support processes faster and more scalable. Beyond day-to-day operations, you will analyze support trends to identify repetitive workflows that could be improved. By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.
Required Qualifications & Skills:
Don’t have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:
- Familiarity with MacOS and Windows operating systems
- Ability/desire to learn the basics of other operating systems, like Linux
- Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
- Familiarity with mobile devices such as the iPad and iPhone, and mobile operating systems, like iOS
- Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
- Passionate about helping others with technology
- Strong communication and problem-solving skills, with the ability to work effectively in a collaborative team environment.
Education:
- Currently enrolled in an accredited college/university with a major in Computer Science, Computer Engineering, Software Engineering, Machine Learning, Animation, or a related field.
- At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
Eligibility Requirements & Program Information:
Candidates for this opportunity MUST meet all of the below requirements:
- Be at least 18 years of age
- Have not completed one year of continual employment on a Disney internship or program
- Possess unrestricted work authorization
- Location: Burbank, CA
- Program Length: June 7, 2027 - August 27, 2027 (12 weeks)
- Fully available from M-F, PST for the duration of the internship, 40 hours each week
- Able to provide own housing for the duration internship program in the Los Angeles, CA area.
- Able to provide/have reliable transportation to/from work.
Additional Information: This posting represents an expression of interest for various roles within Walt Disney Animation Studios' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney Animation Studios, we celebrate diversity and inclusion, fostering a culture where all voices are valued. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including individuals with disabilities and veterans, to apply.
Disclaimer
PAY TRANSPARENCY
The pay rate for this role in Burbank, CA is $39.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
This position is with Walt Disney Pictures, which is part of a business we call Walt Disney Animation Studios.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Technical Support Engineer Internship Market
Who's Hiring
Tips for Your Technical Support Engineer Internship Search
Apply in the fall for summer technical support engineer internships
Large employers open summer internship recruiting in August through October, months before the role starts. Smaller companies and co-op programs post on a rolling basis and closer to start dates, so checking listings throughout the year lets you catch both the early structured cohorts and the later openings.
Build a portfolio before you send a single application
Hiring teams evaluating technical support engineer interns want something to assess beyond a GPA. Document two or three projects where you diagnosed a system issue, wrote a diagnostic script, or built a monitoring or alerting tool. Push the code to GitHub or write up the process as a case study so recruiters can see your reasoning, not just your course list.
Work your campus network and apply directly at the same time
Campus career fairs surface structured internship programs tied directly to your university, and professors and career center staff often know which employers recruit from your school before roles post publicly. Apply directly to companies running smaller cohorts in parallel, since many technical support engineer internship openings never reach campus at all.
Practice your technical screen out loud before you apply
Technical support engineer intern interviews typically include a troubleshooting scenario or a scripting and command-line problem where the interviewer watches how you work through the issue step by step. Practice narrating your diagnostic reasoning aloud, not just arriving at the answer, because interviewers weigh your thought process as much as the final fix.
Target structured university and rotational programs early
Larger employers run cohort-based technical support engineer internship programs designed specifically for people new to the field, often pairing interns with a dedicated mentor track and rotations across support tiers. These programs recruit early and fill fast, so identify which employers run them, check their recruiting timelines, and submit in the first wave of applications.
Set your work-type filter before you start searching
On-site roles are 100% of the technical support engineer internships listed here. Decide what you can realistically commit to, including relocation if the role requires it, before you spend time on listings that won't work. Filter by location and work type from the start so every role you open is one you can actually take.
Technical Support Engineer Internships: Frequently Asked Questions
How do I get a technical support engineer internship?
Lead with coursework, personal projects, and a portfolio rather than work history, since hiring teams expect limited experience at the intern level. For technical support engineer candidates, a documented project showing you diagnosed a technical issue, scripted a fix, or built a monitoring tool gives recruiters something concrete to assess. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a technical support engineer internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What drives it for technical support engineer interns is consistent performance on real support tickets and projects, available headcount on the team, and how early you signal interest in returning. Position for it by treating every assigned task as a work sample, and keep your job search open in parallel rather than counting on an offer.
When should I apply for technical support engineer internships?
Earlier than most expect. Large employers recruit summer interns the preceding fall, meaning applications open in August through October for positions that start the following May or June. Smaller companies and co-op programs post much closer to their start dates, so openings for technical support engineer internships appear year-round. Checking listings regularly means you catch both the early structured programs and the later rolling postings.
Are technical support engineer internships paid?
Most professional technical support engineer internships in the United States are paid. Compensation varies by company size, industry, and location, and listings show the range where the employer chooses to disclose it. Unpaid arrangements are more common at very small organizations or nonprofits, so check each listing before applying if pay structure matters to your decision.
What should a technical support engineer internship resume include?
Lead with two or three complete, documented projects rather than work history, naming the tools you used and linking to the work where possible, such as a GitHub repository, a scripted diagnostic tool, or a case study walking through a troubleshooting process you built or improved. Add relevant coursework in networking, operating systems, or scripting languages. Keep the whole document to one page.
Are there remote technical support engineer internships?
Yes. Remote and hybrid roles make up 0% of the technical support engineer internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from everywhere, so apply early once you find a role that fits. Filter by work type at the start of your search so you see only the arrangements you can actually commit to.
Can international students get technical support engineer internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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