Technical Support Jobs

Basic Function

Lead TEC's social media and day-to-day marketing, and provide documentation and coordination support to technical staff and department heads. Turn the firm's project work into marketing content while helping projects stay organized and on schedule.

Responsibilities include but are not limited to:

Marketing and Social Media

• Own and manage the firm's social media accounts (LinkedIn, Facebook, Instagram, and others as added), including the content calendar, posting, audience engagement, and monthly analytics reports.

• Gather project photos, milestones, awards, and employee news from technical staff and department heads to feature in posts and company communications.

• Design and produce marketing collateral (brochures, flyers, project sheets, presentations) and keep branding consistent.

• Update and maintain website content using the WIX Editor.

• Support conferences, trade shows, and community events, including booth materials and event promotion.

• Maintain marketing databases, including project portfolios, employee resumes, project descriptions, and boilerplate text.

• Assist with proposal preparation (RFPs, RFQs, SOQs) by gathering content, formatting, and proofreading.

Technical and Department Support

• Support project managers and engineers with project setup, file organization, and closeout documentation.

• Format, assemble, proofread, and submit technical reports, plan sets, and client correspondence.

• Maintain project files, document control logs, and version control of deliverables.

• Track project schedules and deliverables; alert department heads to upcoming due dates.

• Coordinate with department heads on meeting logistics and departmental priorities; prepare agendas, take minutes, and follow up on action items.

• Assist with invoicing support, timesheet reminders, and subconsultant documentation.

• Perform all other related duties as assigned.

Supervisory Responsibilities

• None

Skills

• Strong written and oral communication skills, with a clear and professional writing voice for social media

• Strong proofreading and editing capabilities

• Graphic design and document layout aesthetics

• Working knowledge of social media platforms, scheduling tools, and analytics

• Time management and ability to juggle multiple projects and deadlines

• High organization and meticulous attention to detail

• Ability to work with technical staff and department heads in a team setting

• Willingness to learn engineering terminology, document standards, and workflows

• Discretion with confidential project and personnel information

Computer Literacy to Include:

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Adobe Creative Suite (InDesign, Illustrator, Photoshop) or Canva

• Social media management tools (such as Hootsuite, Buffer, or native platform tools)

• WIX Editor

• Adobe Acrobat (combining, editing, and commenting on PDFs)

• SharePoint, Teams, or similar collaboration tools

• CRM systems – Preferred

Education/Training/Certification

• Bachelor of Science (BS) in Business or Marketing – Required

• 0–2 years of experience in marketing, social media, communications, or office support; internships count; engineering or construction exposure a plus

Position Working Conditions/Physical Demands

• Ability to sit at a computer for extended periods

• Occasional lifting of plan sets, files, or supplies (up to 20 lbs)

• Occasional local travel to client offices or project sites

Licenses

• Valid Driver's License

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person