Technical Support Jobs

Who We Are

South Oxford Management (SOM) is a full-service property management company with locations in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From asset management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.

When you join South Oxford Management, you become part of a team, where you’re encouraged to learn, share ideas, and participate in team building and charitable activities.

How You Will Contribute

SOM is looking for an outside-the-box thinker to provide technical support for a wide range of property management software solutions and automation initiatives. You will play a key role in resolving software issues and implementing automation, and collaborate closely with internal departments. Your ability to combine technical expertise with a customer-centric approach will greatly impact your success in this position. An ideal candidate would have Yardi experience with back-end table knowledge.

Things You Will Do

• Create reports, schedule reports, and maintain reports
• Assist with BI dashboard creation and automation
• Gather data from multiple systems
• Support internal departments and teams
• Assist with the implementation of new technologies and automation
• Continuously improve workflows using AI-assisted tools and automations
• Manage and maintain integrations between vendors and property management systems
• Support data migration efforts during system transitions, upgrades, or new platform rollouts
• Help resolve property-related Yardi issues

Things You Will Need

• Experience is required with three of the following: SQL, Yardi, Power BI, AI agent creation, property management industry
• Practical experience using LLM tools (ChatGPT, Claude, etc.) in daily work
• A collaborative mindset and bias toward action
• Strong verbal and written communication skills and ability to learn and work with multi-disciplinary teams
• Expert-level experience with Excel and other Microsoft products

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:

• Medical/Rx
• Dental
• Vision
• Employer Paid Life/AD&D
• Voluntary Life/AD&D
• Short Term Disability
• Long Term Disability
• Employee Assistance Program
• Accident Plan
• Hospital Indemnity Plan
• Critical Illness Plan
• Legal/ID Theft Protection
• Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Rent Discount (30%)
• Tuition Reimbursement ($2,000/year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus
• Employee Rewards and Recognition

You’re exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO.

South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.