Technical Support Jobs in Orlando, FL
Technical Support jobs in Orlando are concentrated in the Lake Nona tech corridor, the Sand Lake Road business district, and downtown Orlando's growing tech hub, with strong demand from the tourism technology, healthcare IT, and enterprise software sectors. Employers hiring right now include Asurion, Siemens Energy, and Buzops. See the openings below and apply to the ones that match your experience.
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Overview
Do you love tech? Do you love helping people? Join the Buzops team as an Entry Level Technical Support Specialist! You will help customers troubleshoot software issues and provide technical support. You will help improve the customer experience on our platform. If you want to jumpstart your career and learn technical support, this is the place for you! This position has tons of growth and training opportunities available!
Responsibilities
- Provide technical support to customers via phone, email, and chat.
- Troubleshoot basic software, account, and login issues.
- Assist customers with product setup and navigation.
- Document customer inquiries and resolutions in the support system.
- Escalate complex technical issues to senior team members when needed.
- Maintain a high level of customer satisfaction through professional communication.
- Learn new product features and assist customers with best practices.
- Work closely with internal teams to resolve customer issues.
Requirements
- High school diploma or equivalent required.
- Associate's or bachelor's degree is a plus but not required.
- Strong communication and customer service skills.
- Basic computer knowledge and familiarity with Microsoft Office or Google Workspace.
- Strong problem-solving and organizational skills.
- Ability to work independently and as part of a team.
- Previous customer service or technical support experience is a plus but not required.
- Willingness to learn new software and technologies.
Join us if you’re ready to grow your technical expertise in a supportive environment that values proactive problem-solving and excellent customer service! This paid position offers a chance to develop foundational skills that will propel your career forward in the ever-evolving world of IT support.
Pay: $24.45 - $29.24 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Retirement plan
Work Location: Hybrid remote in Orlando, FL 32839
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Find Technical Support JobsTechnical Support Job Market in Orlando
Who's Hiring
Top Industries Hiring
- Manufacturing
- Energy
- Insurance
- Consumer Goods
- Aerospace & Defense
Technical Support Jobs in Orlando: Frequently Asked Questions
How do I get a technical support job in Orlando?
Focus on Orlando's highest-volume hiring sectors: tourism and hospitality technology, healthcare systems, and enterprise software companies clustered along Sand Lake Road and in the Lake Nona medical city. Employers here prioritize hands-on experience with ticketing platforms, remote desktop tools, and ITSM software. A CompTIA A+ or helpdesk certification gives candidates a concrete edge in a market where many applicants are self-taught.
Which companies hire technical supports in Orlando?
Employers hiring technical supports in Orlando right now include Asurion, Siemens Energy, and Buzops, based on current listings on Migrate Mate as of July 2026. Orlando's mix of hospitality conglomerates, health networks, and regional SaaS companies keeps steady demand for support staff at both the enterprise and mid-market level.
Are there remote technical support jobs in Orlando?
Yes, though availability depends heavily on the role. Desk-based and software-focused support positions go remote regularly, while on-site hardware and infrastructure roles almost always require a physical presence. About 50% of technical support openings tied to Orlando are remote or hybrid as of July 2026, with the strongest remote concentration in SaaS customer support and enterprise helpdesk roles.
How can I get a technical support job in Orlando with little or no experience?
The most realistic entry point in Orlando is a Tier 1 helpdesk role at one of the city's large hospitality technology or healthcare IT operations, which routinely hire candidates with a CompTIA A+ certification in place of direct experience. Valencia College's IT programs also feed directly into local employer pipelines. Starting in a guest services or call center tech role at an Orlando resort company is a common lateral move that opens helpdesk doors quickly.
Which industries hire the most technical supports in Orlando?
Most technical support openings in Orlando sit in Manufacturing, Energy, and Insurance, per current listings on Migrate Mate as of July 2026. Orlando's identity as a global tourism hub combined with its expanding medical city in Lake Nona creates unusually high demand for support staff across both hospitality-facing technology systems and clinical IT infrastructure.
See All 12 Technical Support Jobs in Orlando
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