IT Analyst Jobs in Florida
IT Analyst jobs in Florida are in strong demand, with openings concentrated in healthcare IT, financial services, and defense contracting at levels from entry-level helpdesk support through senior systems analyst. The largest hiring metros are Miami, Tampa, and Jacksonville, where established employers such as Cognizant, Florida Blue, and Lockheed Martin regularly recruit for these roles. Cloud infrastructure, cybersecurity analysis, and enterprise resource planning support are the most sought-after specializations across the state. Find a role that fits below and apply directly.
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- Job Category: Information Technology
- Job Type: Full time
- Reqid: J0109361
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Full time
J0109361
THE OPPORTUNITY
Title: Sr. IT Application Support Analyst (Level 3 Support)
Location: US, 100% remote (Candidates must be residing in the USA).
Shifts: Open to participate in shift rotations and on-call rotations required.
Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.
Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.
In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.
What You’ll Do
In this role, you will:
- Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
- Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
- Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
- Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
- Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.
What You’ll Bring
The ideal candidate will have:
- Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
- Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
- Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
- Strong experience with Linux.
- Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.
Desired Skills:
- Working knowledge of cloud application support and maintenance.
- Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
- Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
- Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
- Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
- Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).
What We Offer
Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement
Requisition: J0109361
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
See All 64 IT Analyst Jobs in Florida
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Find IT Analyst JobsIT Analyst Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
IT Analyst Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Construction & Real Estate
- Banking & Financial Services
What Florida Employers Look For
The qualifications that appear most often in IT analyst jobs across Florida.
- Bachelor's degree in information technology, computer science, or a related field
- Experience with enterprise systems such as SAP, Oracle, or ServiceNow
- CompTIA A+, Network+, or Security+ certification preferred by Florida employers
- Proficiency in SQL, data analysis, and business intelligence reporting tools
- Familiarity with ITIL frameworks and IT service management best practices
- Strong written and verbal communication skills for cross-functional stakeholder engagement
IT Analyst Jobs in Florida: Frequently Asked Questions
How do you become an it analyst in Florida?
Most Florida employers require a bachelor's degree in information technology, computer science, or management information systems as the foundation. Florida does not issue a state license for IT analysts, so hiring decisions turn on industry certifications and demonstrated experience. CompTIA certifications are widely recognized by Florida employers, and candidates who pair a degree with hands-on experience in helpdesk or systems support roles move into analyst positions most consistently.
How much do IT analysts make in Florida?
IT analysts in Florida earn a median of about $101,900 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $63,030 for the lowest 10% to over $161,720 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it analysts in Florida?
Employers hiring it analysts in Florida right now include Broward Health, L3Harris, and UF Health Shands Hospital, based on current listings on Migrate Mate as of November 2026. Florida's concentration of large hospital networks, insurance carriers, and defense contractors means demand is spread across multiple industries rather than limited to a single sector.
Which Florida cities have the most it analyst jobs?
Fort Lauderdale, Miami, and Tampa have the most it analyst openings in Florida, reflecting where the state's largest employer clusters are anchored. Miami draws demand from financial services and international headquarters, Tampa from healthcare systems and insurance firms, and Jacksonville from its sizable banking and military contracting presence, which together account for a large share of statewide postings.
Are there remote it analyst jobs in Florida?
Yes, and more than most fields, because it analyst work is largely desk-based and systems-oriented. About 50% of it analyst openings tied to Florida are remote or hybrid as of November 2026, reflecting how portable the role is. Positions focused on business analysis, reporting, and cloud platform support tend to carry the most remote flexibility, while roles requiring on-site infrastructure management are more likely to be in-person.
How can I get hired as an it analyst in Florida with little or no experience?
The most realistic entry path is a helpdesk or IT support role at one of Florida's large hospital networks or insurance organizations, where internal promotion into analyst positions is common. Florida Blue, AdventHealth, and the state university system all run structured entry-level IT programs for recent graduates. Earning a CompTIA A+ or Google IT Support certificate before applying gives candidates a measurable edge, and lateral moves from data entry, operations coordination, or technical support are frequently how analysts without direct experience break in.
Where can I find and apply to it analyst jobs in Florida?
You can find and apply to it analyst jobs in Florida on Migrate Mate, which lists current openings from Florida employers. Find the roles that fit your background and apply directly to the ones that match.
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