IT Analyst Jobs in Massachusetts
IT Analyst jobs in Massachusetts are in strong demand, with openings concentrated in financial services, healthcare, higher education, and biotechnology at every level from entry-level support analyst through senior systems analyst and IT manager. Boston, Cambridge, and Worcester are the primary hiring centers, anchored by employers like Fidelity Investments, Mass General Brigham, and Raytheon Technologies, which maintain large IT teams across the state. The most sought-after specialties in Massachusetts listings are business systems analysis, ERP configuration, and healthcare IT implementation. Find a role that fits below and apply directly.
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IT Business Analyst, Assistant Vice President
Corporate Functions Technology (Legal & Security Applications)
Who We Are Looking For
We are seeking an experienced IT Business Analyst to support enterprise Legal, Governance, and Security application platforms and associated data ecosystems. This role will focus on translating legal operations, eDiscovery, governance, and security workflows into scalable, integrated technology solutions.
The ideal candidate brings strong experience across Legal Operations platforms (e.g., ONIT – matter & spend management), eDiscovery solutions (e.g., Everlaw, Vanderbilt – legal hold/records management), Governance platforms (e.g, Diligent Boards), and Security/Access platforms (e.g, AccessIt, Viakoo), along with expertise in business analysis artifacts, data analysis, and cross-functional delivery.
Why This Role Is Important to Us
Legal, Security, and Compliance teams operate across multiple SaaS platforms managing matters, litigation, governance, access control, and regulatory data. Ensuring seamless integration, accurate data flow, and efficient workflows is critical for operational effectiveness, compliance, and audit readiness.
This role is essential in enabling:
- End-to-end legal and security process digitization
- Standardized business process documentation and traceability
- Data consistency across integrated platforms
- Improved reporting, analytics, and regulatory compliance
What You Will Be Responsible For
Business Analysis & Solution Delivery
- Capture, analyze, and document business, functional, and technical requirements
- Translate legal workflows (matter management, legal hold, eDiscovery) and security processes (access control, monitoring) into:
- User stories
- Functional specifications
- Acceptance criteria
- Create process flow diagrams (current state / future state) using Visio or similar tools
- Develop and maintain:
- Business Requirement Documents (BRDs)
- Functional Specification Documents (FSDs)
- Test Plans, Test Cases, and UAT documentation
- Support Agile ceremonies (backlog grooming, sprint planning, reviews)
- Coordinate and support testing cycles, defect tracking, and release validation
- Analyze and resolve functional and data-related issues across systems
Systems & Data Integration
- Support integration across enterprise platforms including Legal Operations, Governance and Global Security / Access
- Develop and maintain data mapping documents across systems and interfaces
- Define source-to-target mappings and transformation rules
- Validate and reconcile data using SQL and formats such as JSON and XML
- Ensure data accuracy, lineage, and consistency across integrated platforms
- Troubleshoot and resolve data integration and interface issues
Project Management & Coordination
- Plan and coordinate cross-functional Legal and Security initiatives
- Track project milestones, dependencies, risks, and deliverables
- Facilitate collaboration across:
- Business stakeholders
- Engineering teams
- Vendor partners
- Provide status reporting, risk escalation, and executive-level updates
Governance, Risk & Compliance Alignment
- Ensure solutions align with legal, regulatory, and security standards
- Support audit readiness through strong documentation and traceability
- Maintain process and data governance practices
- Partner with compliance and security teams to address control and risk requirements
Stakeholder Engagement
- Act as the primary liaison for Legal and Security application needs
- Collaborate with:
- Legal Operations & Compliance
- Security & Risk teams
- Data & Engineering teams
- External vendors
- Communicate complex requirements clearly to both technical and business audiences
What We Value
The skills that will help you succeed in this role include:
- Strong analytical and problem-solving capabilities
- Expertise in creating process flows, data mappings, and structured documentation
- Ability to translate business processes into system and data requirements
- Strong stakeholder communication and coordination skills
- Experience working in regulated, audit-driven environments
Education & Preferred Qualifications
Education
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field
Required Qualifications
- 7+ years of experience in Business Analysis, Application Delivery, or Product Ownership
- Experience working with enterprise platforms across:
- Legal Operations: Legal Matter management, Spend Management
- eDiscovery & Records Management: Litigations, Investigations, Legal Holds
- Governance: Board Management, GRC
- Security & Access Management: Access Monitoring, Identity Mgmt, Device Monitoring
- Strong experience with:
- Process modeling tools (Visio or equivalent)
- Test management (test plans, test cases, UAT coordination)
- Data mapping and data analysis
- Proficiency in SQL for data validation and reconciliation
- Understanding of APIs, integrations, and data formats (JSON/XML)
- Experience with Agile tools such as Jira and Confluence
Preferred Qualifications
- Experience in Legal, Compliance, or Financial Services environments
- Familiarity with:
- Legal data constructs (matters, contracts, legal hold records)
- Security workflows (access control, monitoring systems)
- Experience with data visualization tools (Power BI, Tableau)
- Exposure to data governance and audit/compliance frameworks
- Knowledge of ServiceNow and Change Management process
Nice To Have
- Familiarity with security and risk tools (e.g., IAM, CyberArk, SIEM platforms like Splunk/Datadog)
- Exposure to AI/ML use cases in legal
Salary Range:
$80,000 - $140,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
IT Business Analyst, Assistant Vice President
Corporate Functions Technology (Legal & Security Applications)
Who We Are Looking For
We are seeking an experienced IT Business Analyst to support enterprise Legal, Governance, and Security application platforms and associated data ecosystems. This role will focus on translating legal operations, eDiscovery, governance, and security workflows into scalable, integrated technology solutions.
The ideal candidate brings strong experience across Legal Operations platforms (e.g., ONIT – matter & spend management), eDiscovery solutions (e.g., Everlaw, Vanderbilt – legal hold/records management), Governance platforms (e.g, Diligent Boards), and Security/Access platforms (e.g, AccessIt, Viakoo), along with expertise in business analysis artifacts, data analysis, and cross-functional delivery.
Why This Role Is Important to Us
Legal, Security, and Compliance teams operate across multiple SaaS platforms managing matters, litigation, governance, access control, and regulatory data. Ensuring seamless integration, accurate data flow, and efficient workflows is critical for operational effectiveness, compliance, and audit readiness.
This role is essential in enabling:
- End-to-end legal and security process digitization
- Standardized business process documentation and traceability
- Data consistency across integrated platforms
- Improved reporting, analytics, and regulatory compliance
What You Will Be Responsible For
Business Analysis & Solution Delivery
- Capture, analyze, and document business, functional, and technical requirements
- Translate legal workflows (matter management, legal hold, eDiscovery) and security processes (access control, monitoring) into:
- User stories
- Functional specifications
- Acceptance criteria
- Create process flow diagrams (current state / future state) using Visio or similar tools
- Develop and maintain:
- Business Requirement Documents (BRDs)
- Functional Specification Documents (FSDs)
- Test Plans, Test Cases, and UAT documentation
- Support Agile ceremonies (backlog grooming, sprint planning, reviews)
- Coordinate and support testing cycles, defect tracking, and release validation
- Analyze and resolve functional and data-related issues across systems
Systems & Data Integration
- Support integration across enterprise platforms including Legal Operations, Governance and Global Security / Access
- Develop and maintain data mapping documents across systems and interfaces
- Define source-to-target mappings and transformation rules
- Validate and reconcile data using SQL and formats such as JSON and XML
- Ensure data accuracy, lineage, and consistency across integrated platforms
- Troubleshoot and resolve data integration and interface issues
Project Management & Coordination
- Plan and coordinate cross-functional Legal and Security initiatives
- Track project milestones, dependencies, risks, and deliverables
- Facilitate collaboration across:
- Business stakeholders
- Engineering teams
- Vendor partners
- Provide status reporting, risk escalation, and executive-level updates
Governance, Risk & Compliance Alignment
- Ensure solutions align with legal, regulatory, and security standards
- Support audit readiness through strong documentation and traceability
- Maintain process and data governance practices
- Partner with compliance and security teams to address control and risk requirements
Stakeholder Engagement
- Act as the primary liaison for Legal and Security application needs
- Collaborate with:
- Legal Operations & Compliance
- Security & Risk teams
- Data & Engineering teams
- External vendors
- Communicate complex requirements clearly to both technical and business audiences
What We Value
The skills that will help you succeed in this role include:
- Strong analytical and problem-solving capabilities
- Expertise in creating process flows, data mappings, and structured documentation
- Ability to translate business processes into system and data requirements
- Strong stakeholder communication and coordination skills
- Experience working in regulated, audit-driven environments
Education & Preferred Qualifications
Education
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field
Required Qualifications
- 7+ years of experience in Business Analysis, Application Delivery, or Product Ownership
- Experience working with enterprise platforms across:
- Legal Operations: Legal Matter management, Spend Management
- eDiscovery & Records Management: Litigations, Investigations, Legal Holds
- Governance: Board Management, GRC
- Security & Access Management: Access Monitoring, Identity Mgmt, Device Monitoring
- Strong experience with:
- Process modeling tools (Visio or equivalent)
- Test management (test plans, test cases, UAT coordination)
- Data mapping and data analysis
- Proficiency in SQL for data validation and reconciliation
- Understanding of APIs, integrations, and data formats (JSON/XML)
- Experience with Agile tools such as Jira and Confluence
Preferred Qualifications
- Experience in Legal, Compliance, or Financial Services environments
- Familiarity with:
- Legal data constructs (matters, contracts, legal hold records)
- Security workflows (access control, monitoring systems)
- Experience with data visualization tools (Power BI, Tableau)
- Exposure to data governance and audit/compliance frameworks
- Knowledge of ServiceNow and Change Management process
Nice To Have
- Familiarity with security and risk tools (e.g., IAM, CyberArk, SIEM platforms like Splunk/Datadog)
- Exposure to AI/ML use cases in legal
Salary Range:
$80,000 - $140,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
See All 28 IT Analyst Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find IT Analyst JobsIT Analyst Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
IT Analyst Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Investment & Asset Management
- Banking & Financial Services
- Biotechnology & Pharmaceuticals
What Massachusetts Employers Look For
The qualifications that appear most often in IT analyst jobs across Massachusetts.
- Bachelor's degree in information technology, computer science, or a related field
- Experience with ERP systems such as SAP, Oracle, or Workday in an enterprise environment
- Proficiency in requirements gathering, process documentation, and business analysis techniques
- Familiarity with ITIL frameworks and IT service management practices
- Strong SQL skills and experience working with relational databases and reporting tools
- Certifications such as CompTIA A+, ITIL Foundation, or CBAP are commonly preferred
IT Analyst Jobs in Massachusetts: Frequently Asked Questions
How do you become an it analyst in Massachusetts?
Most it analyst roles in Massachusetts require a bachelor's degree in information technology, computer science, or business information systems from an accredited institution. Massachusetts does not require a state-issued license for general IT analyst work, but employers in regulated sectors like healthcare and financial services often expect domain-specific certifications. Building experience through internships at Boston-area technology firms or large healthcare systems strengthens a candidate's profile considerably.
How much do IT analysts make in Massachusetts?
IT analysts in Massachusetts earn a median of about $128,240 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $80,000 for the lowest 10% to over $171,650 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it analysts in Massachusetts?
Employers hiring it analysts in Massachusetts right now include MKS, ITW, and PUMA, based on current listings on Migrate Mate as of September 2026. Massachusetts's concentration of financial services firms, academic medical centers, and defense contractors creates consistent year-round demand for analysts across a wide range of industries and specializations.
Which Massachusetts cities have the most it analyst jobs?
Boston, Andover, and Cambridge account for the largest share of it analyst openings in Massachusetts. Boston and Cambridge dominate because of their density of financial institutions, biotech firms, and major academic medical centers, while Worcester draws steady demand from UMass Memorial Health and the growing technology corridor along Route 9.
Are there remote it analyst jobs in Massachusetts?
Yes, and more than most fields, since it analyst work is largely desk-based and systems-driven. About 60% of it analyst openings tied to Massachusetts are remote or hybrid as of September 2026, reflecting how much of the role can be performed outside a physical office. Work involving on-site infrastructure support or regulated healthcare environments is most likely to require in-person attendance.
How can I get hired as an it analyst in Massachusetts with little or no experience?
The most realistic entry path is applying for a junior or associate analyst role at a large Massachusetts employer such as a major academic medical center or a financial services firm, many of which run structured new-graduate rotational programs. Pursuing an ITIL Foundation certification or a CompTIA A+ credential signals readiness to employers without requiring years of experience. Adjacent roles like IT help desk technician or business operations coordinator at Boston-area firms are common stepping stones that lead directly to analyst positions.
Where can I find and apply to it analyst jobs in Massachusetts?
You can find and apply to it analyst jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings updated regularly. Search the listings for roles that match your experience and specialization, then apply directly to the employers posting them.
See All 28 IT Analyst Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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