IT Analyst Jobs in Boston, MA
IT Analyst jobs in Boston are concentrated in the Financial District, Seaport, and Longwood Medical Area, with strong demand across financial services, healthcare, and higher education. Employers actively hiring include Rhythm Pharmaceuticals, Cisco, and Clutter. See the openings below and apply to the ones that match your experience.
Find IT Analyst JobsOverview
Showing 5 of 35+ IT Analyst jobs
Think You've Got What It Takes? Prove It at W.B. Mason!
We're looking for a driven full-time IT Service Center Analyst who's up for a challenge and ready to thrive!
QUICK INFO:
Schedule: 2nd Shift
PerksBenefits:
- Dental and vision
- Short- and long-term disability
- Blue Cross Blue Shield Health Plans with a $0 deductible (in-network) and various design options
- A 401(k) plan
- Flexible spend program
- Paid holidays
- Company-paid or supplemental life insurance
- Medical and dependent care
- Company-paid cell phone plan with unlimited texting, calling, and data. You can also add a family member! ($55/month per line)
IT SERVICE CENTER ANALYST HIGHLIGHTS:
Each day looks different, but expect to:
- Provide Tier 1 IT support to W.B. Mason employees by addressing issues, determining causes, and offering solutions while ensuring excellent customer service and follow-up.
- Educate users to minimize repeat requests and configure, test, and troubleshoot hardware like desktops, laptops, and printers.
- Offer advanced support for Microsoft and third-party applications, and manage incoming support tickets by prioritizing and escalating as necessary.
- Occasionally conduct remote site visits for support and upgrades, and maintain the desktop environment by resolving problems and installing software/hardware solutions.
What We Are Looking for:
- Flexibility to work slightly varying shifts to provide proper coverage
- Strong working knowledge of Microsoft Windows and Microsoft Office suite
- Strong knowledge of network environments, including the ability to recognize and diagnose connectivity problems ranging from local to domain organizational outages
- Understanding of general IT concepts and a passion for technology
- Ability to deliver excellent customer service and effectively problem solve and troubleshoot technical issues remotely as well as in-person
- Ability to thrive in a fast-paced, technically challenging, and constantly changing environment
- Ability to manage multiple tasks with different priorities
- Ability to lift up to 50 pounds
- Ability to travel 10-20% of the time
UNLOCK YOUR POTENTIAL – APPLY TODAY!
We are dedicated to offering tailored service along with a comprehensive selection of workplace essentials, including office supplies, furniture, janitorial products, and food service items-everything necessary for smooth business operations. Our workplace culture is built on trust and strong relationships, focusing on promoting from within to create genuine growth opportunities for those with career aspirations. Our team members take pride in contributing to a meaningful mission within an environment that genuinely values history, commitment, and collaboration. We invite you to join us and become a part of this experience!
We invite you to apply for our IT Service Center Analyst position! Our initial application process is a breeze-just three minutes of your time on your mobile device! It's quick, easy, and designed to fit seamlessly into your busy life. Don't miss this opportunity to join our team!
Think You've Got What It Takes? Prove It at W.B. Mason!
We're looking for a driven full-time IT Service Center Analyst who's up for a challenge and ready to thrive!
QUICK INFO:
Schedule: 2nd Shift
PerksBenefits:
- Dental and vision
- Short- and long-term disability
- Blue Cross Blue Shield Health Plans with a $0 deductible (in-network) and various design options
- A 401(k) plan
- Flexible spend program
- Paid holidays
- Company-paid or supplemental life insurance
- Medical and dependent care
- Company-paid cell phone plan with unlimited texting, calling, and data. You can also add a family member! ($55/month per line)
IT SERVICE CENTER ANALYST HIGHLIGHTS:
Each day looks different, but expect to:
- Provide Tier 1 IT support to W.B. Mason employees by addressing issues, determining causes, and offering solutions while ensuring excellent customer service and follow-up.
- Educate users to minimize repeat requests and configure, test, and troubleshoot hardware like desktops, laptops, and printers.
- Offer advanced support for Microsoft and third-party applications, and manage incoming support tickets by prioritizing and escalating as necessary.
- Occasionally conduct remote site visits for support and upgrades, and maintain the desktop environment by resolving problems and installing software/hardware solutions.
What We Are Looking for:
- Flexibility to work slightly varying shifts to provide proper coverage
- Strong working knowledge of Microsoft Windows and Microsoft Office suite
- Strong knowledge of network environments, including the ability to recognize and diagnose connectivity problems ranging from local to domain organizational outages
- Understanding of general IT concepts and a passion for technology
- Ability to deliver excellent customer service and effectively problem solve and troubleshoot technical issues remotely as well as in-person
- Ability to thrive in a fast-paced, technically challenging, and constantly changing environment
- Ability to manage multiple tasks with different priorities
- Ability to lift up to 50 pounds
- Ability to travel 10-20% of the time
UNLOCK YOUR POTENTIAL – APPLY TODAY!
We are dedicated to offering tailored service along with a comprehensive selection of workplace essentials, including office supplies, furniture, janitorial products, and food service items-everything necessary for smooth business operations. Our workplace culture is built on trust and strong relationships, focusing on promoting from within to create genuine growth opportunities for those with career aspirations. Our team members take pride in contributing to a meaningful mission within an environment that genuinely values history, commitment, and collaboration. We invite you to join us and become a part of this experience!
We invite you to apply for our IT Service Center Analyst position! Our initial application process is a breeze-just three minutes of your time on your mobile device! It's quick, easy, and designed to fit seamlessly into your busy life. Don't miss this opportunity to join our team!
See All 35 IT Analyst Jobs in Boston
Find roles in Boston that match your experience and apply in just a few clicks.
Find IT Analyst JobsIT Analyst Job Market in Boston
Who's Hiring
IT Analyst Jobs in Boston: Frequently Asked Questions
How do I get a it analyst job in Boston?
Focus your search on Boston's Financial District, Seaport, and Longwood Medical Area, where financial services firms, hospital systems, and biotech companies hire the most it analysts. Candidates who understand ITIL frameworks, enterprise systems integration, or healthcare IT standards stand out in this market. Networking through local tech meetups and Boston-area university alumni groups also opens doors that online applications alone rarely do.
Which companies hire it analysts in Boston?
Boston it analyst roles are posted by Rhythm Pharmaceuticals, Cisco, and Clutter and others right now, based on current listings on Migrate Mate as of November 2026. Boston's mix of large financial institutions, academic medical centers, and mid-size technology firms means openings appear across a wide range of organization sizes and industries.
Are there remote it analyst jobs in Boston?
Yes, though availability depends heavily on the role's focus, since it analysts supporting on-site infrastructure or clinical systems typically require an in-person presence, while those in data analysis, reporting, and business systems work remote more readily. About 62% of it analyst openings tied to Boston are remote or hybrid as of November 2026, reflecting demand from employers comfortable with distributed analytical work. Seaport-based tech and fintech firms tend to offer the most hybrid flexibility.
How can I get a it analyst job in Boston with little or no experience?
The most realistic entry path in Boston is landing a junior systems analyst or IT support role at one of the city's many academic medical centers or universities, which hire entry-level candidates and provide exposure to enterprise environments. Boston's dense concentration of teaching hospitals, financial services back-offices, and higher education institutions means employers regularly hire associates who hold a relevant degree and a foundational certification such as CompTIA A+ or the Google IT Support certificate.
Related Jobs in Massachusetts
See All 35 IT Analyst Jobs in Boston
Find roles in Boston that match your experience and apply in just a few clicks.
Find IT Analyst Jobs