IT Support Engineer Jobs in Florida
IT Support Engineer jobs in Florida are in steady demand, with active hiring concentrated in technology services, healthcare systems, financial institutions, and defense contracting across seniority levels from entry-level help desk through senior infrastructure roles. Miami, Orlando, and Tampa are the biggest hiring centers, where employers like Lockheed Martin, AdventHealth, and Citigroup have established operations that consistently need it support engineers. Networking, endpoint management, and Microsoft 365 administration are among the most sought-after specialties in Florida listings. Find a role that fits below and apply directly.
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University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
See All 79 IT Support Engineer Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
IT Support Engineer Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- Insurance
- E-Commerce & Online Marketplaces
What Florida Employers Look For
The qualifications that appear most often in IT support engineer jobs across Florida.
- CompTIA A+ certification or an equivalent vendor-recognized entry-level IT credential
- Hands-on experience supporting Windows and macOS endpoints in an enterprise environment
- Proficiency with Microsoft 365, Active Directory, and ticketing systems such as ServiceNow
- Ability to troubleshoot network connectivity, VPN, and hardware issues independently
- Strong verbal and written communication skills for end-user and stakeholder support
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Engineer Jobs in Florida: Frequently Asked Questions
How do you become an it support engineer in Florida?
Florida does not require a state-issued license to work as an it support engineer, so the path runs through education and vendor certifications. Most Florida employers expect at least a CompTIA A+ certification as a baseline, with Network+ or Security+ adding competitive weight. An associate degree from a Florida state college or a bachelor's from a Florida university in information technology strengthens applications further. From there, candidates typically start in a help desk or desktop support role and move into engineering positions as they build hands-on experience.
How much do IT support engineers make in Florida?
IT support engineers in Florida earn a median of about $58,740 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,750 for the lowest 10% to over $97,560 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in Florida?
Employers hiring it support engineers in Florida right now include Amazon, Wheelhouse IT, and Gr8ttek, based on current listings on Migrate Mate as of September 2026. Florida's concentration of healthcare networks, defense contractors, and financial services firms means demand is distributed across a wide range of industries rather than a single sector.
Which Florida cities have the most it support engineer jobs?
Orlando, Tampa, and Fort Lauderdale have the most it support engineer openings in Florida. Miami's financial services and multinational headquarters drive demand in the south, Orlando's tourism technology infrastructure and healthcare campuses anchor the central region, and Tampa's growing cybersecurity and financial technology sector makes it one of the state's most active markets for this role.
Are there remote it support engineer jobs in Florida?
Yes, but they're less common than in purely desk-based IT roles because it support engineering frequently involves hands-on hardware, on-site troubleshooting, and physical infrastructure work. About 29% of it support engineer openings tied to Florida are remote or hybrid as of September 2026, and those postings tend to focus on cloud administration, Microsoft 365 management, and Level 2 or Level 3 support functions that can be handled without being on-site.
How can I get hired as an it support engineer in Florida with little or no experience?
The most realistic entry path is a help desk or desktop support associate role, which large Florida employers in healthcare and hospitality technology hire for regularly without requiring prior IT work experience. AdventHealth, Florida Blue, and Florida-based managed service providers frequently post associate-level IT support positions that serve as a direct bridge into engineering roles. Earning a CompTIA A+ certification before applying gives candidates a concrete credential to point to. Community college IT programs across the state also connect graduates directly with local employers through internship and apprenticeship pipelines.
Where can I find and apply to it support engineer jobs in Florida?
You can find and apply to it support engineer jobs in Florida on Migrate Mate, which lists current Florida openings across the state's major hiring markets. Search the listings for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 79 IT Support Engineer Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find IT Support Engineer Jobs