IT Support Specialist Jobs in Florida
IT Support Specialist jobs in Florida are consistently in demand, with openings concentrated in healthcare systems, financial services, hospitality technology, and state and local government across entry-level helpdesk through senior systems support roles. Miami, Tampa, and Orlando are the largest hiring metros, home to established employers like AdventHealth, Citigroup's Florida operations, and Lockheed Martin. The most in-demand specialties are endpoint management, cloud support, and Microsoft 365 administration. Find a role that fits below and apply directly.
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Showing 5 of 79+ IT Support Specialist jobs
University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
See All 79 IT Support Specialist Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find IT Support Specialist JobsIT Support Specialist Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
IT Support Specialist Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- Insurance
- E-Commerce & Online Marketplaces
What Florida Employers Look For
The qualifications that appear most often in IT support specialist jobs across Florida.
- CompTIA A+ certification or equivalent vendor-neutral credential strongly preferred by Florida employers
- Hands-on experience with Windows 10/11 troubleshooting and Active Directory user management
- Familiarity with ticketing systems such as ServiceNow, Jira, or Freshdesk for incident tracking
- Ability to support Microsoft 365 applications including Teams, Outlook, and SharePoint
- Strong communication skills for in-person and remote end-user support across Florida office locations
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Specialist Jobs in Florida: Frequently Asked Questions
How do you become an it support specialist in Florida?
Florida does not require a state-issued license to work as an it support specialist, so the path starts with a two- or four-year degree in information technology or a related field, or a focused technical training program at a Florida college or technical center. Earning a CompTIA A+ certification is the most widely recognized credential for entry-level roles. From there, helpdesk or desktop support positions at Florida employers provide the hands-on experience that moves candidates into specialist roles.
How much do IT support specialists make in Florida?
IT support specialists in Florida earn a median of about $58,740 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,750 for the lowest 10% to over $97,560 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support specialists in Florida?
Employers hiring it support specialists in Florida right now include Amazon, Wheelhouse IT, and Gr8ttek, based on current listings on Migrate Mate as of September 2026. Florida's large healthcare networks, defense contractors, and financial institutions consistently produce steady openings for this role across the state.
Which Florida cities have the most it support specialist jobs?
Orlando, Tampa, and Fort Lauderdale have the most it support specialist openings in Florida. Miami's concentration of banking and financial services firms drives strong demand in South Florida, while Tampa and Orlando benefit from major healthcare systems, hospitality technology companies, and a growing cluster of defense and aerospace contractors that maintain large on-site IT support teams.
Are there remote it support specialist jobs in Florida?
Yes, but they are limited because much of the role involves hands-on hardware support, on-site troubleshooting, and direct end-user assistance that cannot be done remotely. About 29% of it support specialist openings tied to Florida are remote or hybrid as of September 2026. The tasks most likely to be performed remotely are software troubleshooting, account management, and cloud application support.
How can I get hired as an it support specialist in Florida with little or no experience?
The most realistic entry path is a helpdesk associate or desktop support technician role, which Florida employers at healthcare networks and state agencies commonly post as entry-level positions requiring only a high school diploma or an associate degree. Completing a CompTIA A+ certification before applying gives candidates a meaningful edge. Florida State College at Jacksonville, Valencia College, and similar Florida technical colleges offer short-term IT programs that feed directly into these entry roles. Lateral moves from customer service, retail electronics, or administrative roles with regular IT interaction are another credible door into the field.
Where can I find and apply to it support specialist jobs in Florida?
You can find and apply to it support specialist jobs in Florida on Migrate Mate, which lists current Florida openings from employers across the state. Search the available roles, find the ones that fit your experience and location, and apply directly.
See All 79 IT Support Specialist Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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