IT Support Specialist Jobs in Maryland
IT Support Specialist jobs in Maryland are concentrated in the Baltimore metro, Washington D.C. suburbs, and the Annapolis area, where federal contractors, healthcare systems, and defense agencies create consistent demand from help desk to senior systems support roles. Large, enduring employers including Leidos, Johns Hopkins Health System, and Booz Allen Hamilton maintain substantial IT support operations across the state. The most in-demand specialties are endpoint management, Active Directory administration, and cybersecurity-adjacent desktop support tied to federal compliance environments. See the openings below and apply to the ones that match your experience.
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Baltimore Country Club is looking to hire a full-time IT Support Specialist to join our Information Technology Department. This position offers a competitive wage based on skills and experience. We also provide a full benefits package, including medical, dental, vision, STD/LTD, and a 401(k) plan with a generous matching contribution, as well as free staff meals, an employee discount program, free golf on Mondays, and gym membership reimbursements! Are you an IT Support Specialist looking to start a new adventure? If so, apply today!
ABOUT BALTIMORE COUNTRY CLUB
Baltimore Country Club was founded in 1898 and was successful from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today, the Club has nearly 3,400 members across two campuses. It is widely recognized as one of the top 50 country clubs in the nation and one of the top 100 in the world. We are committed to our Simple Truth: doing what is right, not what is easy.
A DAY IN THE LIFE AS AN IT SUPPORT SPECIALIST
As an IT Support Specialist, you will have the opportunity to interact with every department at the Club. Responsibilities include setting up computers and printers for new hires, providing access to shared files and printers, and configuring email accounts. Other duties include preparing for meetings and presentations that require projectors and audiovisual equipment, assisting with conference calls, and performing general maintenance, technical troubleshooting, and repairs on technology equipment.
This position will also be responsible for setting up and supporting audiovisual equipment for Club events, including TVs, projection systems, screens, sound equipment, and related AV technology. A strong understanding of basic AV setup and the ability to troubleshoot AV technology during meetings and events are important aspects of this role. The ideal candidate will have a positive, customer-service-oriented attitude, strong organizational skills, and the ability to manage multiple projects and priorities simultaneously in a fast-paced environment. This position will support both the Roland Park Clubhouse and our Five Farms Clubhouse in Lutherville.
QUALIFICATIONS
- Two years of hands-on experience with networking and equipment deployment.
- Understanding of basic computer and network concepts and terminology.
- Basic knowledge of technology support, including the ability to set up, configure, and troubleshoot computers, peripherals, and other technology equipment.
- Experience with Microsoft Office applications, including but not limited to Word, Excel, PowerPoint, and Outlook.
- Basic audiovisual event setup experience, including the ability to set up and support AV equipment for meetings and events.
- Network+ certification and A+ certification, or equivalent experience and knowledge.
- Strong technical troubleshooting skills and the ability to diagnose and resolve common technology issues.
- Experience troubleshooting PCs, scanners, printers, and portable handheld terminals.
- Ability to configure new or reimaged computer systems.
- An associate degree or equivalent technical education, along with one to three years of experience working in a production environment.
ADDITIONAL REQUIREMENTS INCLUDE:
- Excellent written and verbal communication skills.
- Comfort communicating in person and via phone or radio with colleagues, managers, and vendors.
- Ability to stand and walk for extended periods, potentially up to 10–12 hours.
- Ability to lift up to 40 pounds.
- Willingness to work a flexible schedule, including some evenings, weekends, and holidays, as required to support Club operations and events.
- Flexibility in hours and availability, particularly during special events and periods of increased activity.
- A highly motivated, member-centric attitude.
- Ability to work independently and take initiative.
- Ability to prioritize work based on departmental and operational objectives.
- Willingness to perform other related duties as required.
Do you work well as part of a team? Do you have excellent customer service skills and a passion for hospitality? Do you have strong communication skills and the ability to learn and retain information quickly? Can you read and follow directions well? Are you quick on your feet and able to work in a fast-paced environment? Do you enjoy solving technology problems and feel comfortable supporting computers, AV equipment, and technology during events? If so, you might be the perfect fit for this IT Support Specialist position!
ARE YOU READY TO JOIN OUR COUNTRY CLUB INFORMATION TECHNOLOGY TEAM?
We understand that your time is valuable, which is why we offer a quick and easy application process. If you feel you would be a good fit for this position, please complete our initial three-minute, mobile-friendly application so we can review your information. We look forward to meeting you!
Equal Opportunity Employer
Baltimore Country Club is looking to hire a full-time IT Support Specialist to join our Information Technology Department. This position offers a competitive wage based on skills and experience. We also provide a full benefits package, including medical, dental, vision, STD/LTD, and a 401(k) plan with a generous matching contribution, as well as free staff meals, an employee discount program, free golf on Mondays, and gym membership reimbursements! Are you an IT Support Specialist looking to start a new adventure? If so, apply today!
ABOUT BALTIMORE COUNTRY CLUB
Baltimore Country Club was founded in 1898 and was successful from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today, the Club has nearly 3,400 members across two campuses. It is widely recognized as one of the top 50 country clubs in the nation and one of the top 100 in the world. We are committed to our Simple Truth: doing what is right, not what is easy.
A DAY IN THE LIFE AS AN IT SUPPORT SPECIALIST
As an IT Support Specialist, you will have the opportunity to interact with every department at the Club. Responsibilities include setting up computers and printers for new hires, providing access to shared files and printers, and configuring email accounts. Other duties include preparing for meetings and presentations that require projectors and audiovisual equipment, assisting with conference calls, and performing general maintenance, technical troubleshooting, and repairs on technology equipment.
This position will also be responsible for setting up and supporting audiovisual equipment for Club events, including TVs, projection systems, screens, sound equipment, and related AV technology. A strong understanding of basic AV setup and the ability to troubleshoot AV technology during meetings and events are important aspects of this role. The ideal candidate will have a positive, customer-service-oriented attitude, strong organizational skills, and the ability to manage multiple projects and priorities simultaneously in a fast-paced environment. This position will support both the Roland Park Clubhouse and our Five Farms Clubhouse in Lutherville.
QUALIFICATIONS
- Two years of hands-on experience with networking and equipment deployment.
- Understanding of basic computer and network concepts and terminology.
- Basic knowledge of technology support, including the ability to set up, configure, and troubleshoot computers, peripherals, and other technology equipment.
- Experience with Microsoft Office applications, including but not limited to Word, Excel, PowerPoint, and Outlook.
- Basic audiovisual event setup experience, including the ability to set up and support AV equipment for meetings and events.
- Network+ certification and A+ certification, or equivalent experience and knowledge.
- Strong technical troubleshooting skills and the ability to diagnose and resolve common technology issues.
- Experience troubleshooting PCs, scanners, printers, and portable handheld terminals.
- Ability to configure new or reimaged computer systems.
- An associate degree or equivalent technical education, along with one to three years of experience working in a production environment.
ADDITIONAL REQUIREMENTS INCLUDE:
- Excellent written and verbal communication skills.
- Comfort communicating in person and via phone or radio with colleagues, managers, and vendors.
- Ability to stand and walk for extended periods, potentially up to 10–12 hours.
- Ability to lift up to 40 pounds.
- Willingness to work a flexible schedule, including some evenings, weekends, and holidays, as required to support Club operations and events.
- Flexibility in hours and availability, particularly during special events and periods of increased activity.
- A highly motivated, member-centric attitude.
- Ability to work independently and take initiative.
- Ability to prioritize work based on departmental and operational objectives.
- Willingness to perform other related duties as required.
Do you work well as part of a team? Do you have excellent customer service skills and a passion for hospitality? Do you have strong communication skills and the ability to learn and retain information quickly? Can you read and follow directions well? Are you quick on your feet and able to work in a fast-paced environment? Do you enjoy solving technology problems and feel comfortable supporting computers, AV equipment, and technology during events? If so, you might be the perfect fit for this IT Support Specialist position!
ARE YOU READY TO JOIN OUR COUNTRY CLUB INFORMATION TECHNOLOGY TEAM?
We understand that your time is valuable, which is why we offer a quick and easy application process. If you feel you would be a good fit for this position, please complete our initial three-minute, mobile-friendly application so we can review your information. We look forward to meeting you!
Equal Opportunity Employer
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Find IT Support Specialist JobsIT Support Specialist Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
IT Support Specialist Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in IT support specialist jobs across Maryland.
- CompTIA A+ or equivalent certification recognized by Maryland employers as a baseline credential
- One to three years of hands-on helpdesk or desktop support experience in a professional environment
- Proficiency with Windows operating systems, Active Directory, and Microsoft 365 administration
- Experience supporting users in a ticketing system such as ServiceNow, Jira, or Remedy
- Familiarity with network fundamentals including TCP/IP, VPN configuration, and basic troubleshooting
- Strong written and verbal communication skills for both technical and non-technical audiences
IT Support Specialist Jobs in Maryland: Frequently Asked Questions
How do you become an it support specialist in Maryland?
Maryland does not require a state-issued license to work as an it support specialist, so the path runs through education and industry credentials. Most employers in Maryland expect at least a high school diploma or associate degree in information technology, combined with a CompTIA A+ certification, which is widely treated as the entry-level standard. From there, candidates apply to help desk or desktop support roles at Maryland's federal contractors, hospital systems, or government agencies to build hands-on experience.
How much do IT support specialists make in Maryland?
IT support specialists in Maryland earn a median of about $64,750 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,760 for the lowest 10% to over $106,150 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support specialists in Maryland?
Employers hiring it support specialists in Maryland right now include Quevera, AT&T, and CENCORE, based on current listings on Migrate Mate as of November 2026. Maryland's concentration of federal contractors and large healthcare networks means many of these openings require or prefer candidates who can meet federal security clearance eligibility standards.
Which Maryland cities have the most it support specialist jobs?
Columbia, Bethesda, and Frederick account for the most it support specialist openings in Maryland. Baltimore anchors demand through its hospital networks and university systems, while the D.C.-adjacent suburbs of Bethesda, Rockville, and Columbia are driven by the dense cluster of federal agencies and defense contractors headquartered there, making even smaller Maryland jurisdictions competitive hiring markets for this role.
Are there remote it support specialist jobs in Maryland?
Yes, but they're limited. Much of it support work involves hands-on troubleshooting of physical hardware and on-site user assistance, which keeps remote options lower than in purely desk-based roles. About 50% of it support specialist openings tied to Maryland are remote or hybrid as of November 2026, with remote work most common for tier-two support, software troubleshooting, and roles serving distributed or cloud-first organizations.
How can I get hired as an it support specialist in Maryland with little or no experience?
The most realistic entry point is a help desk associate or IT technician role at one of Maryland's large hospital systems or federal contractors, where structured onboarding is common. Johns Hopkins Health System and University of Maryland Medical System both hire entry-level IT support staff and provide internal training. Earning a CompTIA A+ before applying gives candidates a measurable edge, and lateral moves from customer service, administrative, or AV technician roles are frequently accepted by Maryland employers filling tier-one helpdesk positions.
Where can I find and apply to it support specialist jobs in Maryland?
You can find and apply to it support specialist jobs in Maryland on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level and preferred location, then apply directly to the ones that fit.
See All 15 IT Support Specialist Jobs in Maryland
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