IT Support Specialist Jobs in Virginia
IT Support Specialist jobs in Virginia are consistently in demand across the state's dense federal contracting corridor, defense sectors, and large government agency footprints, with openings at every level from help desk technician through senior systems support engineer. Northern Virginia's Fairfax and Arlington counties anchor the heaviest hiring, followed by Richmond and Virginia Beach, where anchor employers like Leidos, Booz Allen Hamilton, and SAIC maintain large technical workforces that continuously need support talent. The most in-demand specialties include Active Directory and identity management, endpoint security, and cloud platform support tied to Microsoft Azure environments. Find a role that fits below and apply directly.
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Job Description: Federal Project Manager - Critical Support
Company Overview: We’re on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.
It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you’re excited about making healthcare more human, you’ve come to the right place.
Position Overview: We are seeking a proactive, technically-skilled Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing service continuity.
Key Responsibilities:
- Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means.
- Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively.
- Manage deliverables throughout the support project, including milestones and project schedules.
- Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk.
- Ensure projects align with the goals and timelines outlined in the scope of work and schedule.
- Communicate status updates to customer stakeholders and internal management.
- Ensure consistency and best practices are utilized while adhering to customer standards. Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support.
Qualifications:
- Strong technical background in Cerner Millennium or equivalent EHR systems.
- Proven experience in project management, particularly in healthcare IT environments.
- Ability to develop and refine processes for incident management and service improvement.
- Excellent communication skills, with the ability to convey complex information to diverse audiences. Strong analytical and problem-solving skills to navigate and resolve project challenges.
Why Join Us? At our organization, you will have the opportunity to make a significant impact on the future of healthcare. We are committed to fostering an inclusive and innovative work environment where you can thrive and contribute to meaningful advancements in Federal healthcare systems.
If you’re ready to help us make healthcare more human and tackle big challenges, we encourage you to apply!
#LI-CM1
#LI-REMOTE
Manage deliverables throughout the implementation project, including milestones and project schedule. Provides feedback to the team, customer, and if applicable, corporate stakeholder when it is observed project milestones or schedule are at risk. Ensure project is aligned with the goals and timelines of initiatives as defined in scope of work and schedule. Communicate status to customer stakeholders and internal management. Ensure consistency and best practices are utilized in conjunction with adhering to customer standards.
Job Description: Federal Project Manager - Critical Support
Company Overview: We’re on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.
It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you’re excited about making healthcare more human, you’ve come to the right place.
Position Overview: We are seeking a proactive, technically-skilled Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing service continuity.
Key Responsibilities:
- Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means.
- Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively.
- Manage deliverables throughout the support project, including milestones and project schedules.
- Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk.
- Ensure projects align with the goals and timelines outlined in the scope of work and schedule.
- Communicate status updates to customer stakeholders and internal management.
- Ensure consistency and best practices are utilized while adhering to customer standards. Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support.
Qualifications:
- Strong technical background in Cerner Millennium or equivalent EHR systems.
- Proven experience in project management, particularly in healthcare IT environments.
- Ability to develop and refine processes for incident management and service improvement.
- Excellent communication skills, with the ability to convey complex information to diverse audiences. Strong analytical and problem-solving skills to navigate and resolve project challenges.
Why Join Us? At our organization, you will have the opportunity to make a significant impact on the future of healthcare. We are committed to fostering an inclusive and innovative work environment where you can thrive and contribute to meaningful advancements in Federal healthcare systems.
If you’re ready to help us make healthcare more human and tackle big challenges, we encourage you to apply!
#LI-CM1
#LI-REMOTE
Manage deliverables throughout the implementation project, including milestones and project schedule. Provides feedback to the team, customer, and if applicable, corporate stakeholder when it is observed project milestones or schedule are at risk. Ensure project is aligned with the goals and timelines of initiatives as defined in scope of work and schedule. Communicate status to customer stakeholders and internal management. Ensure consistency and best practices are utilized in conjunction with adhering to customer standards.
See All 61 IT Support Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Support Specialist JobsIT Support Specialist Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
IT Support Specialist Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Virginia Employers Look For
The qualifications that appear most often in IT support specialist jobs across Virginia.
- CompTIA A+ certification or equivalent vendor-neutral IT credential required
- Experience supporting Windows 10 and 11 in an enterprise domain environment
- Familiarity with Active Directory, Group Policy, and user account management
- Ability to obtain a federal security clearance or current clearance preferred
- Hands-on experience with ticketing systems such as ServiceNow or Remedy
- Associate or bachelor's degree in information technology, computer science, or related field
IT Support Specialist Jobs in Virginia: Frequently Asked Questions
How do you become an it support specialist in Virginia?
Virginia does not require a state-issued license for it support specialists, so the path runs through education and industry credentials. Most Virginia employers expect at least a high school diploma paired with a CompTIA A+ certification, which is the recognized entry-level benchmark across the state's federal contracting and commercial markets. Candidates who pair A+ with a two- or four-year degree in information technology from a Virginia community college or university move into consideration for mid-level roles more quickly.
How much do IT support specialists make in Virginia?
IT support specialists in Virginia earn a median of about $65,040 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $44,990 for the lowest 10% to over $101,560 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support specialists in Virginia?
Employers hiring it support specialists in Virginia right now include SAIC, BMZ, and KBR, based on current listings on Migrate Mate as of September 2026. Virginia's heavy concentration of federal contractors and defense agencies means many of the largest and most consistent hirers are government-adjacent technology firms with long-term contracts requiring sustained on-site support staff.
Which Virginia cities have the most it support specialist jobs?
Arlington, Chantilly, and Virginia Beach have the most it support specialist openings in Virginia. Northern Virginia cities like Fairfax, Arlington, and Reston drive the bulk of listings because of the area's extraordinary density of federal agencies, defense contractors, and technology firms, while Richmond generates steady openings through state government offices, financial services firms, and large healthcare systems, and Virginia Beach adds volume through military installation support contracts.
Are there remote it support specialist jobs in Virginia?
Yes, but they're less common than in purely desk-based fields because much of the role involves hands-on hardware troubleshooting, on-site end-user support, and secure-facility requirements tied to federal contracts. About 36% of it support specialist openings tied to Virginia are remote or hybrid as of September 2026, and those positions tend to concentrate in Tier 2 support, cloud administration, and monitoring roles where physical presence is not required.
How can I get hired as an it support specialist in Virginia with little or no experience?
The most realistic entry point is earning a CompTIA A+ certification and applying to help desk or desktop support associate roles at Virginia's large federal contractors, where volume hiring creates consistent openings for candidates without deep experience. Booz Allen Hamilton, Leidos, and SAIC all run early-career technical programs that accept candidates from Virginia's community college workforce development pipelines, particularly through Northern Virginia Community College's IT programs. Lateral moves from customer service, retail electronics, or military IT roles are also well-recognized pathways across Virginia employers, especially for candidates willing to pursue a security clearance.
Where can I find and apply to it support specialist jobs in Virginia?
You can find and apply to it support specialist jobs in Virginia on Migrate Mate, which lists current Virginia openings from employers across the state's federal contracting, commercial, and government sectors. Find the roles that fit your experience level and location preference, then apply directly to the employers posting them.
See All 61 IT Support Specialist Jobs in Virginia
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