IT Support Specialist Jobs in Virginia
IT Support Specialist jobs in Virginia are consistently in demand across the state's dense federal contracting corridor, defense sectors, and large government agency footprints, with openings at every level from help desk technician through senior systems support engineer. Northern Virginia's Fairfax and Arlington counties anchor the heaviest hiring, followed by Richmond and Virginia Beach, where anchor employers like Leidos, Booz Allen Hamilton, and SAIC maintain large technical workforces that continuously need support talent. The most in-demand specialties include Active Directory and identity management, endpoint security, and cloud platform support tied to Microsoft Azure environments. Find a role that fits below and apply directly.
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Showing 5 of 23+ IT Support Specialist jobs
Duties and Responsibilities:
- Windows Server administration.
- Windows 11 install, upgrade, and administration.
- Apple Mac install, upgrade, and administration.
- Experience with Microsoft 365 administration, including Entra ID, SharePoint Online, Exchange Online, and Intune.
- Good troubleshooting / problem solving skills.
- Understanding of TCP/IP protocol suite and tools, troubleshooting LAN connectivity issues and print sharing issues.
- Perform Active Directory troubleshooting and support.
- Provide Level I and Level II helpdesk support to end users to resolve technical issues, as well as perform routine tasks such as backup/restore of user data, server reboots, user and group administration, simple software installation, etc.
- Use ticketing system to document symptoms and status information as well as assign an applicable priority.
- Ensure IT equipment is properly maintained.
- Setup laptops, workstations, running cables, configure and connecting monitors, mice, and other peripherals.
- Perform regular inventories of in-house IT equipment.
- Provide support to maintain the health and availability of the Windows platforms.
- Good oral and written communication skills and the ability to work in a local and remote user environment.
- Manage, maintain, build, and troubleshoot employee laptops.
- Manage, maintain, and troubleshoot printers
- Windows Server Administration
- Windows Active Directory Administration
- Apple Mac Administration
- Microsoft 365 Portal Administration
- Ability to provide excellent customer service
- Endpoint Support & Troubleshooting
- Must be proficient in reading, writing, and speaking English
Desired Skills:
- CompTIA A+ Certification
- CompTIA A+ Network Certification
- CompTIA Security+ Certification
Physical Requirements: May need to carry equipment weighing 25 lbs.
Location: McLean, VA
Work Arrangement: Must be able to work from HQ office located at 1600 International Dr. 4-5 days a week ( 8 am-5 pm)
Do What’s Right – We lead with honesty and integrity.- Own the Outcome – We take responsibility and deliver.
- Deliver for Our Customers – We are relentless about delivering value.
- Think Bold, Act Smart – We innovate with purpose.
- Win Together – We collaborate and celebrate our success.
Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.- Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
- Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
- Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
- Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Duties and Responsibilities:
- Windows Server administration.
- Windows 11 install, upgrade, and administration.
- Apple Mac install, upgrade, and administration.
- Experience with Microsoft 365 administration, including Entra ID, SharePoint Online, Exchange Online, and Intune.
- Good troubleshooting / problem solving skills.
- Understanding of TCP/IP protocol suite and tools, troubleshooting LAN connectivity issues and print sharing issues.
- Perform Active Directory troubleshooting and support.
- Provide Level I and Level II helpdesk support to end users to resolve technical issues, as well as perform routine tasks such as backup/restore of user data, server reboots, user and group administration, simple software installation, etc.
- Use ticketing system to document symptoms and status information as well as assign an applicable priority.
- Ensure IT equipment is properly maintained.
- Setup laptops, workstations, running cables, configure and connecting monitors, mice, and other peripherals.
- Perform regular inventories of in-house IT equipment.
- Provide support to maintain the health and availability of the Windows platforms.
- Good oral and written communication skills and the ability to work in a local and remote user environment.
- Manage, maintain, build, and troubleshoot employee laptops.
- Manage, maintain, and troubleshoot printers
- Windows Server Administration
- Windows Active Directory Administration
- Apple Mac Administration
- Microsoft 365 Portal Administration
- Ability to provide excellent customer service
- Endpoint Support & Troubleshooting
- Must be proficient in reading, writing, and speaking English
Desired Skills:
- CompTIA A+ Certification
- CompTIA A+ Network Certification
- CompTIA Security+ Certification
Physical Requirements: May need to carry equipment weighing 25 lbs.
Location: McLean, VA
Work Arrangement: Must be able to work from HQ office located at 1600 International Dr. 4-5 days a week ( 8 am-5 pm)
Do What’s Right – We lead with honesty and integrity.- Own the Outcome – We take responsibility and deliver.
- Deliver for Our Customers – We are relentless about delivering value.
- Think Bold, Act Smart – We innovate with purpose.
- Win Together – We collaborate and celebrate our success.
Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.- Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
- Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
- Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
- Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
See All 23 IT Support Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Support Specialist JobsIT Support Specialist Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
IT Support Specialist Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in IT support specialist jobs across Virginia.
- CompTIA A+ certification or equivalent vendor-neutral IT credential required
- Experience supporting Windows 10 and 11 in an enterprise domain environment
- Familiarity with Active Directory, Group Policy, and user account management
- Ability to obtain a federal security clearance or current clearance preferred
- Hands-on experience with ticketing systems such as ServiceNow or Remedy
- Associate or bachelor's degree in information technology, computer science, or related field
IT Support Specialist Jobs in Virginia: Frequently Asked Questions
How do you become an it support specialist in Virginia?
Virginia does not require a state-issued license for it support specialists, so the path runs through education and industry credentials. Most Virginia employers expect at least a high school diploma paired with a CompTIA A+ certification, which is the recognized entry-level benchmark across the state's federal contracting and commercial markets. Candidates who pair A+ with a two- or four-year degree in information technology from a Virginia community college or university move into consideration for mid-level roles more quickly.
How much do IT support specialists make in Virginia?
IT support specialists in Virginia earn a median of about $65,040 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $44,990 for the lowest 10% to over $101,560 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support specialists in Virginia?
Employers hiring it support specialists in Virginia right now include DMI, C3EL, and Expel, based on current listings on Migrate Mate as of November 2026. Virginia's heavy concentration of federal contractors and defense agencies means many of the largest and most consistent hirers are government-adjacent technology firms with long-term contracts requiring sustained on-site support staff.
Which Virginia cities have the most it support specialist jobs?
Roanoke, McLean, and Fairfax have the most it support specialist openings in Virginia. Northern Virginia cities like Fairfax, Arlington, and Reston drive the bulk of listings because of the area's extraordinary density of federal agencies, defense contractors, and technology firms, while Richmond generates steady openings through state government offices, financial services firms, and large healthcare systems, and Virginia Beach adds volume through military installation support contracts.
Are there remote it support specialist jobs in Virginia?
Yes, but they're less common than in purely desk-based fields because much of the role involves hands-on hardware troubleshooting, on-site end-user support, and secure-facility requirements tied to federal contracts. About 33% of it support specialist openings tied to Virginia are remote or hybrid as of November 2026, and those positions tend to concentrate in Tier 2 support, cloud administration, and monitoring roles where physical presence is not required.
How can I get hired as an it support specialist in Virginia with little or no experience?
The most realistic entry point is earning a CompTIA A+ certification and applying to help desk or desktop support associate roles at Virginia's large federal contractors, where volume hiring creates consistent openings for candidates without deep experience. Booz Allen Hamilton, Leidos, and SAIC all run early-career technical programs that accept candidates from Virginia's community college workforce development pipelines, particularly through Northern Virginia Community College's IT programs. Lateral moves from customer service, retail electronics, or military IT roles are also well-recognized pathways across Virginia employers, especially for candidates willing to pursue a security clearance.
Where can I find and apply to it support specialist jobs in Virginia?
You can find and apply to it support specialist jobs in Virginia on Migrate Mate, which lists current Virginia openings from employers across the state's federal contracting, commercial, and government sectors. Find the roles that fit your experience level and location preference, then apply directly to the employers posting them.
See All 23 IT Support Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Support Specialist Jobs