IT Support Specialist Jobs in Virginia
IT Support Specialist jobs in Virginia are open across Tysons, Charlottesville, and Herndon and other Virginia metros, with employers like M.C. Dean, RoviSys Building Technologies, and Virginia Community College System hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 21+ IT Support Specialist jobs
INTRODUCTION
Perform special duties as assigned. Responsible for agency-specific end user support services. Provide problem management, troubleshooting, and escalations to resolve customer problems. Create tech tips, job aids, and other tools to enhance customer experience. Work with VITA, NG and internal IT staff to ensure problems are resolved in a timely manner.
ROLE AND RESPONSIBILITIES
Help Request: Ensure the accurate assignment of help requests to VDOT ITD.
IT Support: Provide support to assigned information technology program area. Ensure activities are performed in compliance with VDOT and COV policies, procedures, and guidelines. Ensure expert level support services are utilized to enhance IT troubleshooting capabilities to agency field staff for both hardware and software needs.
Incident Resolution: Complete incident resolution at the highest levels of customer service.
Perform duties as assigned:
Training Tools: Develop and implement user training tools on activities related to assigned information technology program area.
BASIC QUALIFICATIONS
- Ability to communicate effectively orally and in writing with individuals and groups.
- Skill in delivering customer service with a customer first attitude.
- Skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, and Microsoft Office Suite.
- Skill in the use of troubleshooting tools and managing and administering desktops and wireless devices.
- Skill in working with help request tracking and reporting tools.
PREFERRED QUALIFICATIONS
- A combination of training, experience, or education in Computer Science, Information Systems, or related field desired.
- Knowledge of VDOT's computer applications and how they operate in a desktop environment.
Physical Requirements
Physical Requirements
VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct
INTRODUCTION
Perform special duties as assigned. Responsible for agency-specific end user support services. Provide problem management, troubleshooting, and escalations to resolve customer problems. Create tech tips, job aids, and other tools to enhance customer experience. Work with VITA, NG and internal IT staff to ensure problems are resolved in a timely manner.
ROLE AND RESPONSIBILITIES
Help Request: Ensure the accurate assignment of help requests to VDOT ITD.
IT Support: Provide support to assigned information technology program area. Ensure activities are performed in compliance with VDOT and COV policies, procedures, and guidelines. Ensure expert level support services are utilized to enhance IT troubleshooting capabilities to agency field staff for both hardware and software needs.
Incident Resolution: Complete incident resolution at the highest levels of customer service.
Perform duties as assigned:
Training Tools: Develop and implement user training tools on activities related to assigned information technology program area.
BASIC QUALIFICATIONS
- Ability to communicate effectively orally and in writing with individuals and groups.
- Skill in delivering customer service with a customer first attitude.
- Skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, and Microsoft Office Suite.
- Skill in the use of troubleshooting tools and managing and administering desktops and wireless devices.
- Skill in working with help request tracking and reporting tools.
PREFERRED QUALIFICATIONS
- A combination of training, experience, or education in Computer Science, Information Systems, or related field desired.
- Knowledge of VDOT's computer applications and how they operate in a desktop environment.
Physical Requirements
Physical Requirements
VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct
See All 21 IT Support Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Support Specialist JobsIT Support Specialist Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
IT Support Specialist Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- M.C. Dean4
- RoviSys Building Technologies2
- Virginia Community College System2
- Albemarle County Public Schools1
- Alexandria City Public Schools1
Top Industries Hiring
- Consulting & Professional Services8
- Technology & Software6
- Education5
- Banking & Financial Services1
- Energy1
What Virginia Employers Look For
The qualifications that appear most often in IT support specialist jobs across Virginia.
- CompTIA A+ certification or equivalent hands-on hardware and software troubleshooting experience
- Proficiency with Windows 10/11 and macOS in a managed enterprise environment
- Experience using a help desk ticketing system such as ServiceNow, Zendesk, or Jira
- Strong written and verbal communication skills for end-user support and documentation
- Active Directory and Office 365 administration including user provisioning and access management
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Specialist Jobs in Virginia: Frequently Asked Questions
How many IT support specialist jobs are there in Virginia?
There are 21+ IT support specialist openings in Virginia on Migrate Mate as of June 2026, with the most roles in Tysons, Charlottesville, and Herndon. New positions post regularly as employers across Virginia hire.
How much do IT support specialists make in Virginia?
IT support specialists in Virginia earn a median of about $65,040 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $44,990 for the lowest 10% to over $101,560 for the top 10%. Pay rises with experience, specialty, and employer.
Which Virginia cities have the most IT support specialist jobs?
Tysons, Charlottesville, and Herndon have the most IT support specialist openings in Virginia right now, with additional roles spread across smaller metros statewide.
Which companies hire IT support specialists in Virginia?
Employers hiring IT support specialists in Virginia include M.C. Dean, RoviSys Building Technologies, and Virginia Community College System, based on current listings on Migrate Mate as of June 2026.
Are there remote IT support specialist jobs in Virginia?
Yes. About 5% of IT support specialist openings tied to Virginia are remote or hybrid as of June 2026. The rest are on-site roles based in Virginia metros.
How do I apply for IT support specialist jobs in Virginia?
You can apply to IT support specialist jobs in Virginia directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Virginia location, then apply to each one that fits.
See All 21 IT Support Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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